Chipotle Mexican Grill

2301 Glades Rd, Boca Raton
(561) 443-5540

Recent Reviews

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Lorena Luiza

The food portion way smaller than normal Chipotle portions and bad customer service. I had to request a refund.

Food: 1

Service: 1

Wendell funderburg

I ordered a bowl with white rice and chicken and the gentleman proceeds to put black beans in my bowl. I told him I said no beans and then he scoops the beans out instead of making a new bowl. I asked the lady at the register if they had the chipotle brand tabasco sauce and she challenged me and said it should be over by the drinks after i had already looked. Lastly I got a water cup and they didn’t have water. Three strikes you are out. I wouldn’t recommend this chipotle

Atmosphere: 1

Food: 1

Service: 1

Bridget P

Come here all the time and always love it. Went today for the Bogo promo they were running and with a line wrapped around the restruant they did a great job and moved through the line super quickly. Great job everyone!

Atmosphere: 5

Food: 5

Service: 5

Marianna Khomiak

I recently visited this location and had a very disappointing experience. One employee, heaven, stood out negatively…she was loud, making personal jokes that weren’t funny, even cursing while customers were waiting. She didn’t acknowledge me or the people waiting for their orders at all, and it felt like she was ignoring everyone in line. When it was my turn to order, she didn’t ask me what I wanted and just grabbed a bowl. Since she hadn’t asked me, I didn’t know she was waiting on me to tell her what I wanted and I kid you not she said “Do you want me to make your food or not”. It’s not what I expect from Chipotle or anybody in the customer service industry, and although i continued with the order I left feeling pretty frustrated.

Atmosphere: 2

Food: 4

Service: 1

Just Reviews

Anyone else sick and tired of the small chicken or other protein portion? Tired of having to ask the hourly employee to add some more meat? Im done eating at Chipotle. It's very annoying to have to ask for more meat every time and get a bad attitude instead of a smile and thank you.

Atmosphere: 1

Food: 2

Service: 1

Harold Dickerson

Stayed away from chipotle ever since the E. coli outbreak. (google it.) went in for the first time in years last night at this location, had a chicken bowl. The chicken was spicy to a degree that I couldn’t eat it. The portions were smaller than I remember as well. Shrinkflation? When I asked a staff member about it I was told that it’s marinated that way… Should’ve stayed away, not going back again.

Atmosphere: 1

Food: 1

Service: 1

Karen Hurd

Food was delicious

nicole lit

Had the most disappointing and uncomfortable experience. Received attitude right off the bat for no apparent reason. And was making sly comments behind the glass. Poor costumer service….

Atmosphere: 1

Food: 3

Service: 1

James Turner

Terrible service. No care here at all. The line was just piling up and they are moving food and the entire condiment cooler out of the way so they can clean and making customers wait. Just took me 20 minutes to get a bowl and there was nobody in front of me. The employee made my food while speaking out loud about how he hates it and they need to shut down the store

Service: 1

Sophia Willets

Terrible wait times and 17 times for service but team members were more interested in dating than working

Atmosphere: 1

Food: 1

Service: 1

Connor Phillips

Store is small and extremely slow. They don't have a separate To-Go section so the to-gos take up time for people standing in line.

Atmosphere: 3

Food: 5

Service: 1

Dwayne Grant

I ordered a chicken bowl togo and the bowl was made with no chicken. I went back inside they made it seem like I was lying

Atmosphere: 1

Food: 1

Service: 1

Julie Rodriguez

Staff very distracted and not paying attention

Atmosphere: 1

Food: 1

Service: 1

Mahesh Joshi

Never go to Chipotle. It’s gross, poor hygiene, and customer service is very poor. Chipotle has gotten worse over the years. Time to say bye.

Atmosphere: 1

Food: 1

Service: 1

Ethan Feingold

Ordered a single quesadilla at 5:15, had to wait until 5:45. They were laughing.

Atmosphere: 1

Food: 3

Service: 1

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