Review for Oriental Eatery – Boca Town Center Mall
I had a very disappointing experience at Oriental Eatery located in the food court of Boca Town Center Mall. I paid $18 for my meal, and as shown in the pictures, there was barely any meat included—completely unacceptable for that price point.
What made it worse was witnessing how the staff handled the situation. A trainee, who seemed to be doing her best, was instructed to remove half of the chicken from my plate after it was already served. It was uncomfortable and frankly embarrassing.
The service overall was poor, and I was shocked to experience such low standards in a mall known for its high-end reputation. The manager, who appeared to be a Spanish-speaking Latin man, seemed indifferent and unconcerned about both the customers and his own staff.
I do not recommend this place to anyone. Save your money and dine elsewhere where you’ll be treated with respect and receive the quality you pay for.
Linda Hope
The terriyaki chicken is fantastic! I have been going weekly. The woman at the register is just the nicest person! She always remembers my order, is super kind and manages the crowds and orders with ease and professionalism. She is a real gem!
Etai Chomsky
I spent 14 dollars and they wouldn’t even give me a second cup of water. Terrible customer service
anna
The food is delicious with large portions, served quickly as it’s cooked in front of you. Napkins and utensils are available outside their stand.
Stephanie Bland
Not a good place.
Atmosphere: 1
Food: 1
Service: 1
-
I had to wait 15 minutes for my food because of the cook however I gotta give it to Jade the server she honestly made me so relaxed and feel special that I didn’t. Even noticed it was 15 minutes had past til my other other from another restaurant was ready. She is a Gem ❤️ update… I didn’t wait 15 I waited 30 I wanted to cancel my order a few times but jade really convinced me to wait she is GOLD
Atmosphere: 5
Food: 5
Service: 5
Molly Zettel
Gross. I stopped here because they gave me a sample of bourbon chicken and it was good, good quality, good flavor, etc. I ordered kung pao chicken. The chicken was not good quality, not cut well, and they had no plastic knives. Never again.
Atmosphere: 3
Food: 1
Service: 2
Cynthia Traveling Queen
the food is always hot and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steam Table
Steve
The food wasn’t terrible. The Thai chicken stir fry had no flavor. The orange chicken was good and very typical food court “orange chicken”. The reason for the 1 star is because, like the rest of the reviews say, their portions are so small. Such a rip off. Literally one tiny little scoop of chicken… all you get is a big clump of rice. They also give you literally one thin single ply napkin and you have to ask them if you want another one. It’s a one and done type of place.. I really don’t think people check reviews for food court eatery’s much. There was naturally a small line of people during lunch time. People see Chinese and they will just go and grab something quick, but they walk away realizing they have been shorted.
The food wasn’t terrible. The Thai chicken stir fry had no flavor. The orange chicken was good and very typical food court “orange chicken”. The reason for the 1 star is because, like the rest of the reviews say, their portions are so small. Such a rip off. Literally one tiny little scoop of chicken… all you get is a big clump of rice. They also give you literally one thin single ply napkin and you have to ask them if you want another one. It’s a one and done type of place.. I really don’t think people check reviews for food court eatery’s much. There was naturally a small line of people during lunch time. People see Chinese and they will just go and grab something quick, but they walk away realizing they have been shorted.
Taisiia Sergievich (TayaFlorida)
Great food!
Atmosphere: 5
Food: 5
Service: 5
TaisiiaNY S (NYTaisiia)
Great food!
Atmosphere: 5
Food: 5
Service: 5
Adrian R
I like this place but they should really have a platter option for vegetarians/vegans that doesn't cost the same amount of $ as the meat options because you're only getting vegetable and rice. The meat platters and $12.50. The vegetable platter should be significantly less, I was charged the same price as the meat platter.
Atmosphere: 5
Food: 5
Service: 5
Mango londoño
Really mean attitude of one girl, my dad doesn’t speak native English, even trying to explain the order to her and be patient, she just tried to make us pay the quickest possible, talking about the food not that bad, springs rolls can be
Review for Oriental Eatery – Boca Town Center Mall
I had a very disappointing experience at Oriental Eatery located in the food court of Boca Town Center Mall. I paid $18 for my meal, and as shown in the pictures, there was barely any meat included—completely unacceptable for that price point.
What made it worse was witnessing how the staff handled the situation. A trainee, who seemed to be doing her best, was instructed to remove half of the chicken from my plate after it was already served. It was uncomfortable and frankly embarrassing.
The service overall was poor, and I was shocked to experience such low standards in a mall known for its high-end reputation. The manager, who appeared to be a Spanish-speaking Latin man, seemed indifferent and unconcerned about both the customers and his own staff.
I do not recommend this place to anyone. Save your money and dine elsewhere where you’ll be treated with respect and receive the quality you pay for.
The terriyaki chicken is fantastic! I have been going weekly. The woman at the register is just the nicest person! She always remembers my order, is super kind and manages the crowds and orders with ease and professionalism. She is a real gem!
I spent 14 dollars and they wouldn’t even give me a second cup of water. Terrible customer service
The food is delicious with large portions, served quickly as it’s cooked in front of you. Napkins and utensils are available outside their stand.
Not a good place.
Atmosphere: 1
Food: 1
Service: 1
I had to wait 15 minutes for my food because of the cook however I gotta give it to Jade the server she honestly made me so relaxed and feel special that I didn’t. Even noticed it was 15 minutes had past til my other other from another restaurant was ready. She is a Gem ❤️ update… I didn’t wait 15 I waited 30 I wanted to cancel my order a few times but jade really convinced me to wait she is GOLD
Atmosphere: 5
Food: 5
Service: 5
Gross. I stopped here because they gave me a sample of bourbon chicken and it was good, good quality, good flavor, etc. I ordered kung pao chicken. The chicken was not good quality, not cut well, and they had no plastic knives. Never again.
Atmosphere: 3
Food: 1
Service: 2
the food is always hot and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steam Table
The food wasn’t terrible. The Thai chicken stir fry had no flavor. The orange chicken was good and very typical food court “orange chicken”. The reason for the 1 star is because, like the rest of the reviews say, their portions are so small. Such a rip off. Literally one tiny little scoop of chicken… all you get is a big clump of rice. They also give you literally one thin single ply napkin and you have to ask them if you want another one. It’s a one and done type of place.. I really don’t think people check reviews for food court eatery’s much. There was naturally a small line of people during lunch time. People see Chinese and they will just go and grab something quick, but they walk away realizing they have been shorted.
Dietary restrictions: Great food
Recommended dishes: Chicken Teriyaki
Restaurantji Recommends
The food wasn’t terrible. The Thai chicken stir fry had no flavor. The orange chicken was good and very typical food court “orange chicken”. The reason for the 1 star is because, like the rest of the reviews say, their portions are so small. Such a rip off. Literally one tiny little scoop of chicken… all you get is a big clump of rice. They also give you literally one thin single ply napkin and you have to ask them if you want another one. It’s a one and done type of place.. I really don’t think people check reviews for food court eatery’s much. There was naturally a small line of people during lunch time. People see Chinese and they will just go and grab something quick, but they walk away realizing they have been shorted.
Great food!
Atmosphere: 5
Food: 5
Service: 5
Great food!
Atmosphere: 5
Food: 5
Service: 5
I like this place but they should really have a platter option for vegetarians/vegans that doesn't cost the same amount of $ as the meat options because you're only getting vegetable and rice. The meat platters and $12.50. The vegetable platter should be significantly less, I was charged the same price as the meat platter.
Atmosphere: 5
Food: 5
Service: 5
Really mean attitude of one girl, my dad doesn’t speak native English, even trying to explain the order to her and be patient, she just tried to make us pay the quickest possible, talking about the food not that bad, springs rolls can be
Atmosphere: 2
Food: 3
Service: 1
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