Had a lot of fun. Ordered from the sushi bar. Sushi was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi
Christina Giffey
Just stopped in for Happy Hour, absolutely top - notch !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: California Roll
Michael E
Great food, good company (chef wise) and overall good experience. With most menus increasing in price due to this crazy inflation, things were a bit expensive, but no more expensive than another other restaurant. We were immediately greeted at the door, and had no problem being seated at one of the hibachi tables (maybe because it was June and out of season?) but still very good. Took a few minutes to be served, but was worth the wait. The cook/chef's wit and humor while cooking our food was great and the food was excellent as well. Big portions, you definitely won't leave hungry! Reasonably (in fact very good) priced beer and wine, which is not always seen. We will definitely return, so I would recommend going if you are on the fence whether to try this or not. No more true hibachi restaurants in Naples, so this is the closest, but worth the drive!
Hunter Falor
drove all the way here and it was closed at 8pm
Colin Zannoni
Lunch special sushi roll combo. $20 for an app and all you can eat sushi rolls. You can eat 3 maybe 4 max and you're stuffed. Decent quality. Same owner and chefs from Ember Korean steakhouse/bbq.
Atmosphere: 3
Food: 4
Service: 5
Robert H
Just went in to the restaurant, today 4-1-2023 at 3:00PM - No one was at the front to greet me coming in, no one was outside at the tiki lounge either. When I went inside, the whole restaurant smelled like dirty mop water as 2 people were cleaning, no trace of anyone there looking to serve. Finally an asian woman glanced over- I asked if they were open and she said "yeah" but kept walking. Then I look around and a young asian man is mopping and staring at me. So I ask him are you open? He literally responds by GROANING at me!! is obviously BOTHERED that a customer is there! What the heck is wrong with this restaurant?? This is THE WORST you can do to a customer. How dare you run a business and not acknowledge a customer as soon as they walk in?! I used to recommend Tokyo Bay, but from today on I will make sure I tell all my clients, friends and family how much this place has gone down hill. Can you imagine ordering fresh sushi grade seafood from people like this?! EWW! I wouldn't trust them if that's how careless they are with customer service. So disappointed and in shock. So finally, as I walked out in shock I tell them in a polite voice, that I was leaving because "I didn't feel welcome", they both just said ok, didn't even say sorry to me. They didn't even try to make it right. These people have ZERO class and shouldn't be running or working a restaurant. Shame on you guys!
Mobile29423112447
Not good experience. Overpriced and small portions than other hibachi places. Hibachi guy was good. Not good customer service, a matter of fact they don’t care about customers.
BostonBruins33
We had reservations at 7:30 and were seated at 8. Ordered drinks and waitress forgot about them, While this place is typical “Benihana” style Japanese steakhouse, the layout, table, and bar are very nice. Particularly good were fried rice and filet mignon. The chicken and shrimp were average. I’d give this place another shot.
Hale K.
Great outdoor space in front of the Tokyo Bay restaurant with 8-10 tables and about 6 bar seats. Limited beer selection and a few special cocktails. No music though and bartender seemed disinterested.
HTobrocke
We have been supporting this place for the last year, but it has issues. We like to sit outside as they have a nice outdoor setting and decent "tiki bar". Last Friday they had three girls outside and were moderately busy, but could not come close to keeping up. We were sitting at the bar and witnessed multiple tables coming up to the bar and asking for another round, or for something. Many of the staff were at their register behind the bar for very long periods of time doing god knows what. If you have three people working, ONE should be able to stay at the bar and hold the fort there... Not the case. There was a "new"bar manager working that nite, but it wasn't working.The new bar manager made some nice changes to the tiki bar to make it more tiki like, and she really wanted to make some nice pretty drinks, but with all the running around she was doing, thee was no time for this. Had she had the ability to be an actual bar tender, this may have been possible. The other two girls were pretty young, and maybe their experience level was not there yet. To make matters worse, a man from the inside (manager or owner) kept coming out and telling one of the young girls she needed to be inside. Not only is it unprofessional to let customers hear and see this, she clearly needed to be outside as they could not keep up. Seems like over all management issues, under staffing, general lack of knowledge of how to run a restaurant properly.... Needless to say, we will not be going to Tokyo Bay tonight. Maybe in a few weeks we'll give it a try again, but I don't have high hopes. Learn to staff properly, it always seems to be at the root of the problem. Oh, and they missed three things on our order and we know the bartender entered them... so that is a kitchen problem which also seems to be a reoccurring thing there..
Our new favorite place to get hibachi! Our chef was so great and friendly. Food was cooked to perfection. Outside is the koi pond with so many fish. Beautiful to look at and you can sit out there and have a drink. Highly recommend this restaurant. A fav of ours locally.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Vegetable, Snapper Whitefish, Fried Rice, Sushi
K2414VKsamb
Wanted to try out as we were told it was good. Checked online and said was open 11:30 so went ocer. Disappointed to say the least. Not open for lunch, that or somebody forgot to unlock the door. Maybe we will try again someday.
Vyvyan
***SLOW EVERYTHING*** bad service and slow with getting our sushi out to the table. Scammed us of $200. Our waiter ran out to us in the parking lot to take an extra 200 from us, unbelievable.Don’t come here if you are willing to lose your cash to the waiters. Only pay card if you want to risk coming here.
scchevelle454
Our chef was an older Asian man. At least he looked the part. Food was cooked correctly and to special requests. The starter soup tasted different than what I am accustomed to but was not bad. The ginger salad dressing was good. They upcharge $3 for fried rice, which is crazy because almost every time we we go to a Japanese steakhouse, everyone has fried rice! Our Filets were cooked perfectly, juicy, and had a good flavor. The chicken was not dried out. It could have used a little more teriyaki sauce on it, but other than that it was good. If you are in this area, try them out.
Had a lot of fun. Ordered from the sushi bar. Sushi was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi
Just stopped in for Happy Hour, absolutely top - notch !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: California Roll
Great food, good company (chef wise) and overall good experience. With most menus increasing in price due to this crazy inflation, things were a bit expensive, but no more expensive than another other restaurant. We were immediately greeted at the door, and had no problem being seated at one of the hibachi tables (maybe because it was June and out of season?) but still very good. Took a few minutes to be served, but was worth the wait. The cook/chef's wit and humor while cooking our food was great and the food was excellent as well. Big portions, you definitely won't leave hungry! Reasonably (in fact very good) priced beer and wine, which is not always seen. We will definitely return, so I would recommend going if you are on the fence whether to try this or not. No more true hibachi restaurants in Naples, so this is the closest, but worth the drive!
drove all the way here and it was closed at 8pm
Lunch special sushi roll combo. $20 for an app and all you can eat sushi rolls. You can eat 3 maybe 4 max and you're stuffed. Decent quality. Same owner and chefs from Ember Korean steakhouse/bbq.
Atmosphere: 3
Food: 4
Service: 5
Just went in to the restaurant, today 4-1-2023 at 3:00PM - No one was at the front to greet me coming in, no one was outside at the tiki lounge either. When I went inside, the whole restaurant smelled like dirty mop water as 2 people were cleaning, no trace of anyone there looking to serve. Finally an asian woman glanced over- I asked if they were open and she said "yeah" but kept walking. Then I look around and a young asian man is mopping and staring at me. So I ask him are you open? He literally responds by GROANING at me!! is obviously BOTHERED that a customer is there! What the heck is wrong with this restaurant?? This is THE WORST you can do to a customer. How dare you run a business and not acknowledge a customer as soon as they walk in?! I used to recommend Tokyo Bay, but from today on I will make sure I tell all my clients, friends and family how much this place has gone down hill. Can you imagine ordering fresh sushi grade seafood from people like this?! EWW! I wouldn't trust them if that's how careless they are with customer service. So disappointed and in shock. So finally, as I walked out in shock I tell them in a polite voice, that I was leaving because "I didn't feel welcome", they both just said ok, didn't even say sorry to me. They didn't even try to make it right. These people have ZERO class and shouldn't be running or working a restaurant. Shame on you guys!
Not good experience. Overpriced and small portions than other hibachi places. Hibachi guy was good. Not good customer service, a matter of fact they don’t care about customers.
We had reservations at 7:30 and were seated at 8. Ordered drinks and waitress forgot about them, While this place is typical “Benihana” style Japanese steakhouse, the layout, table, and bar are very nice. Particularly good were fried rice and filet mignon. The chicken and shrimp were average. I’d give this place another shot.
Great outdoor space in front of the Tokyo Bay restaurant with 8-10 tables and about 6 bar seats. Limited beer selection and a few special cocktails. No music though and bartender seemed disinterested.
We have been supporting this place for the last year, but it has issues. We like to sit outside as they have a nice outdoor setting and decent "tiki bar". Last Friday they had three girls outside and were moderately busy, but could not come close to keeping up. We were sitting at the bar and witnessed multiple tables coming up to the bar and asking for another round, or for something. Many of the staff were at their register behind the bar for very long periods of time doing god knows what. If you have three people working, ONE should be able to stay at the bar and hold the fort there... Not the case. There was a "new"bar manager working that nite, but it wasn't working.The new bar manager made some nice changes to the tiki bar to make it more tiki like, and she really wanted to make some nice pretty drinks, but with all the running around she was doing, thee was no time for this. Had she had the ability to be an actual bar tender, this may have been possible. The other two girls were pretty young, and maybe their experience level was not there yet. To make matters worse, a man from the inside (manager or owner) kept coming out and telling one of the young girls she needed to be inside. Not only is it unprofessional to let customers hear and see this, she clearly needed to be outside as they could not keep up. Seems like over all management issues, under staffing, general lack of knowledge of how to run a restaurant properly.... Needless to say, we will not be going to Tokyo Bay tonight. Maybe in a few weeks we'll give it a try again, but I don't have high hopes. Learn to staff properly, it always seems to be at the root of the problem. Oh, and they missed three things on our order and we know the bartender entered them... so that is a kitchen problem which also seems to be a reoccurring thing there..
Restaurantji Recommends
Our new favorite place to get hibachi! Our chef was so great and friendly. Food was cooked to perfection. Outside is the koi pond with so many fish. Beautiful to look at and you can sit out there and have a drink. Highly recommend this restaurant. A fav of ours locally.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Vegetable, Snapper Whitefish, Fried Rice, Sushi
Wanted to try out as we were told it was good. Checked online and said was open 11:30 so went ocer. Disappointed to say the least. Not open for lunch, that or somebody forgot to unlock the door. Maybe we will try again someday.
***SLOW EVERYTHING*** bad service and slow with getting our sushi out to the table. Scammed us of $200. Our waiter ran out to us in the parking lot to take an extra 200 from us, unbelievable.Don’t come here if you are willing to lose your cash to the waiters. Only pay card if you want to risk coming here.
Our chef was an older Asian man. At least he looked the part. Food was cooked correctly and to special requests. The starter soup tasted different than what I am accustomed to but was not bad. The ginger salad dressing was good. They upcharge $3 for fried rice, which is crazy because almost every time we we go to a Japanese steakhouse, everyone has fried rice! Our Filets were cooked perfectly, juicy, and had a good flavor. The chicken was not dried out. It could have used a little more teriyaki sauce on it, but other than that it was good. If you are in this area, try them out.
Very good food and friendly atmosphere.