Riptide Brewing Company's Bonita Springs Brewhouse

We were excited to try this place out after a fun day in Bonita Springs with my wife, 3 year old son, and our 1 month old. The day before we ended up at Kaleidoscope Beer Co. because we thought it was still Riptide (maybe update your website because this was not the only inaccuracy, more later).

I thought it was a pleasant surprise that it happened to be free pinball play with purchase of beverage. Right away the bartender got on me about charging $5 for my wife standing at a pinball machine with my 3 year old showing him how to push the buttons. I clarified that if I bought multiple drinks it would not be a problem.Went to close out a little while (and multiple drinks) later and the bartender tacked on $5 for pinball. When I asked him about it he said my son was standing there pushing buttons. We were never at any point taking up more than one pinball machine at one time as a family yet apparently letting my 3 year old hit the start button justifies charging us for it. I told the bartender he’s 3 and wasn’t actually playing or taking up an additional machine. He said it “doesn’t matter, he was pushing buttons” and he was “just doing what the boss tells me”.

Not sure whether the bartender is just a d*ck or if the owner actually would also have been that unreasonable if they were there. Given Riptide’s stance on a 3 year old playing pinball I didn’t even bother debating the fact that their website says happy hour is 3-6 pm during the week meaning $2 off beers. We paid full price for our beers and an extra $5 for a 3 year old hitting buttons. Money honestly isn’t the issue, we’re locals and love supporting our community whenever we can. Several neighbors in our community are business owners and we frequent their establishments as often as we can. I just don’t like being mislead, especially by non family friendly places. Needles to say we will not be returning to Riptide ever again.

Great place good beer and fun things for the kids to do.

Really great place to relax and have a local brew. They also have a huge selection of pinball machines which is awesome

Love coming here! Great beer, amazing pinball machines, and food trucks. I’m always happy that I can bring my dogs.

Fun brewery with rotating food trucks! Solid beer selection on draft. They have nice options for non-beer lovers too like ciders/seltzers!

Great beer selection. Great food trucks.

Great beers! Awesome place to hang out, has some fun arcade games and pinball machines. Always a great time.

☮️❤️?

Really exceptional place! Great selection of beer, nice atmosphere and super fun with all the pinball machines. A little gem in Bonita Springs for sure!! Go see them.

Great beer and pinball!!

great place to hang out w family and friends.awesome beer selection

Fun place. Cool art, great arcade. Helpful staff.

Great spot with a wide variety of beer. My NEIPA was fantastic. Food truck selling crepes was delicious. Get the Philly!

Had so much fun at trivia night. Wide selection of beers.

Awesome place. Great service. Amazing people. Way more fun than you should ever find in an industrial complex