Napoli on the Bay VIII

27975 Old 41 Rd, Bonita Springs
(239) 494-3020

Recent Reviews

Deborah Quirus

We ordered a large cheese pizza half with pepperoni and decided to eat at Napoli. As usual, the pizza arrived hot and fast. Generally we eat here about once a week getting the small pizza so no leftovers. Today we arrived early enough to order the large special. Upon arriving home the pizza box was placed on top of the stove while I opened the box to see what size container I would need for the extra slices. Well what did I find, lots and lots and lots of ANTS. How did they get there? They were't on the pizza tray. This happened once before when we brought pizza home only we found roaches in the box.... Lesson don't bring pizza home with you........eat it all where you bought it!!!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza, Pepperoni Pizza

Ric Smelser

Ordered an xl white pie with extra broccoli and extra sausage. Arrived home to find little broccoli and sausage. It was dry and inedible. Took it back and they wouldn't do anything to satisfy our displeasure . Terrible custermer service. It was $38. Never again and they don't

Food: 1

Service: 1

Kellie Klock

Good pizza, did not wait long. Dined in. Was surprised at how big the small was.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Pepperoni Pizza

Sharon Myers

Ordered pizza here last night. They said it would be 30-45 minutes for pick up. Husband went to pick up at 30 minutes, kid at the register said it wasn't ready. Waited another 15 minutes and the guy making the pizzas said something to the kid at the register. Yep - our pizza was sitting there - was done over 15 minutes prior. So we had a cold pizza and a late dinner. Really?EDIT: So we gave it one more chance last night. Ordered a MEDIUM pizza. Husband picked it up and they gave us a large (charged us for a large) and the crust was half baked - doughy. Will not go back. Really loved this place when they first opened, but apparently they are more interested in putting up more stores than they are in getting competent workers. PS - they were not busy at all. Wonder why.

Food: 1

Service: 1

Veronica Mendez

Very nice place love there pizza so delicious and very good prices I totally recommend this place great services as well everyone so sweet and nice :)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza

Alex Gaul

Absolutely unacceptable. This place is run by idiots. I’ve had small issues before but the pizza is decent and very close to my house. I ordered via slice today because I was really craving a pizza and I show up at 12:31 when the order was supposed to be ready and the guy says “oh yea, 10 minutes.” Uhhh no, I wanted the pizza when it was supposed to be ready. I’ve placed at least 6-8 orders usually over $50 each time in the last 3 months and I will never be back now.

Service: 1

Oz Sandoval

Place is small but comfortable, service is great guys are really nice order was late but well is Sunday maybe they have a lot of orders pizza was delicious and I did a turkey sandwich and my son said was

Atmosphere: 4

Food: 5

Service: 4

Manuel Fernandez

We ordered for delivery at around 630 and the pizza never showed up 7pm. I called to get an update they told me the pizza will be there shortly. At 8 o’clock and they told me the same thing go figure 9 o’clock at night with no dinner. This place is terrible.

Service: 1

GILMER PARIS

Very fresh and good, super crusty and flavorful pizza.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tour of Italy Pizza

sasha

We went for pizza after fishing. So happy they sell pizza by the slice. The girl behind the counter was on her cell phone. I had to repeat my order twice. She charged me. I paid. Then the pizza guy was super nice. He brought out my pizza. We waited. The girl never got the order right. She didn't get the other two slices. So I had to pay again and wait some more. The food was delicious. The girl, terrible.

Atmosphere: 4

Food: 5

Service: 2

Recommended dishes: Pizza

Cat

Pizza is good. Nothing special. We ordered out and the pizza was cold. Staff are not very nice. Disappointing.

Atmosphere: 1

Food: 3

Service: 1

Chris C.

terrible . soggy crust needed a fork to eat it. pick it up and it falls apart . for the high price awf

Bumax L.

I had been wanting to try their pizza for a long time. I'm sorry I waited so long. The pizza was delicious and I can't wait to go back. The young woman at cash register who took my order was very nice.

Kathleen Woodruff

Better suited for pick-up or delivery. Very small eat-in dining room but has multiple outdoor tables for winter dining. Very good food! Authentic Italian!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Eggplant Parmigiano, Sausage, Pizza

stacy tetro

Tried to order a classic pizza they said white pizza I said no classic he said hold on I need to look at menu. I hung up. Called back tried again still no luck cheese pizza no classic still didn’t understand so I said forget it.

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