Went there after 2p.m. coffeeis suppose to be $2.00 the cashier said I can't give it to you because i dont know where the barcode is. Rhen she said its $4.08
Service: 1
Ken Williams
Compared to the other Dunkin in the aria this place is a rock star. The food was hot, the coffee tasted great. What else could I ask for.
Atmosphere: 5
Food: 5
Service: 5
Katie Finken
They got rid of my favorite veggie egg bites. So I had to find a new protein packed food of theirs. I started ordering the egg cheese on an English muffin. I add an extra egg to ensure more protein. The dunkin on 14th Street West in Bradenton fails to add my extra egg. I know either so going there or stop adding the extra egg... I keep hoping they will get it right. It's too difficult on the app to tell anyone about this problem. Plus when I'm eating the sandwich, I'm driving to Tampa or St. Pete. Today, my English muffin wasn't even toasted! This has been at least 4 times now. I had intended to make a formal complaint on the app but never could figure it out. I had taken pictures of the last few of the sandwiches to show the missing egg. Very frustrating that the cook can't look for extras. I can't be the only person adding things to my sandwich or orders. I don't want to post to the world my sandwiches that I've taken a bite out two from. That's like talking with your mouth full. But if you need them please ask I'll send them.
Atmosphere: 5
Food: 5
Service: 1
Kamiya Moore
I bought a turkey bacon croissant and not only was there a hair on my food and there wasn’t not one hair net in sight, but she gave me sausage and I don’t even know if it was turkey,
Zach Nichols
Ordered the $6 meal deal and had the worst experience. We were the only people in the drive thru and had to wait 10 minutes to get ICE COLD hash brown tots. The sandwich was cooked properly and even warm. 1 star for the lack of customer service and cold food when there was no one but us there
Atmosphere: 3
Food: 1
Service: 1
Jose Manuel Santacruz
Every time I go to this Dunkin I am always received with kindness and respect, but during my visit on Saturday September 27 2025 around 6 PM I came in expecting a good iced coffee. I got my coffee drank it and it didn’t taste fresh, it didn’t taste like how I always got it. My brother came in earlier than me and he told that the iced coffee didn’t taste good today and it wasn’t good he didn’t even want it. No problem with the food though. When I told the employee my brothers experience about the coffee today she told me that she made new coffee or whatever it was a white woman with brown hair and glasses, she told me they made it new this and this whatever and I was like I’ll see for myself when I taste it. It tasted disgusting it gave me a bad taste in my mouth. This woman just made the coffee with so much caramel and allot of sugar thinking that the taste well be different or something she just made it taste 10X worse. I was Dining in with no drink bad experience eating. I don’t know who is in charge to clean the filters or whatever, but it also tasted like the filters weren’t clean or they used old coffee that day or week I don’t know. The fact that this woman lied to my face is unacceptable she did not make a new batch of coffee I am not happy with this. If I tell you a problem about my brothers experience tell me the truth if the coffee is old tell me so I can have a different drink don’t just lie out of your teeth so yea do better next time alright or I’ll spend my money at Starbucks right across the street
Atmosphere: 3
Food: 3
Service: 1
Beauty Stylist
I normally stop at this Dunkin’ every morning before taking my daughter to school and order the same drink — a Strawberry Coolatta. I know exactly how it looks and tastes because it’s part of my daily routine.
This morning, however, I had a very disappointing experience with the manager, Latjah. Instead of giving me the drink I ordered, she tried to hand me a completely different drink (a Refresher) and insisted it was a Strawberry Coolatta. I explained politely that I order this drink every day and knew it wasn’t correct, but instead of fixing the mistake, she argued with me for nearly two minutes, saying she makes this drink every day and trying to convince me that I was wrong.
After going back and forth, I asked for a reimbursement, which she eventually gave me, but the interaction left a very negative impression. As a loyal customer who comes in daily, I was shocked at how dismissive and unprofessional the manager was.
For reference, I’ve included a photo of the Strawberry Coolatta from another Dunkin’ nearby (1st St. location), which is exactly how the drink should look. Please ensure your managers are properly trained — customers should be listened to, not argued with, especially when it comes to something as simple as receiving the drink they ordered. 🙏
Gonzalo Hernandez
Friendly service
Atmosphere: 5
Food: 5
Service: 5
Brynn Marvin
service is really awful, they’ll have no cars and still take 20 years to even check you out
Aunt Betty
this is the famous Dunkin Donuts Coffee A+. Donuts, etc A+ You can hang inside but the drive thru is where they see the most customers . It's right on the corner 14th St W (Tamiami Trail) & State Highway 70/53rd Street . Can't miss it
I live close by to this Dunkin. The young african American guy that works in the afternoon around 2pm NEVER honors the promos that they place on the doors. For my last 3 visits when he works he has charged me full price. The main reason why I come at 2pm is to catch the $2 iced coffee after 2pm. I've been charged full price which is bad advertising. Today I told him I wanted the promos at the front door and he said ok. When I look at my receipt he charged full price. When the young Hispanic guy works he honors the discount. I guess it's a hit or miss that I need to go when they want to do their jobs. Also the young lady that works in the afternoon has honored the discount. The frozen coffee I ordered as you can see below in the picture is all milk there is no coffee in it whatsoever. I hope Dunkin is still not going by America runs on Dunkin cause they have just gone downhill. Where I'm from in NY/NJ they really take pride in their services and quality of food. Down in Florida customer service sucks and it shows in the quality of food.
Edit:::::::: today I came in to buy my sons class donuts and munchkins at 7AM cannot believe they were SELLING OLD MUNCHKINS MIXED IN WITH NEW ONES. I tried one and could've chipped a tooth at how hard the munchkin was. I picked up another and again rock solid I had to squeeze one to get it to break. Very upset will call the BBB on this one because how are you selling days old donuts. The woman asked me what was wrong and I told her they are old. She gave me the box and said it's fixed. She did not apologize once I'm assuming she knew they put old donuts back on the shelf.
Atmosphere: 1
Service: 1
Brandon Haney
This is absolutely the worst Dunkin I have ever been to . Service was horrible and hot food was cold undercooked. The only thing going right was the radio was on.
Atmosphere: 1
Food: 1
Service: 1
Steven Brick
Seems like only one person is working here. Worst location I have ever been in.
Went there after 2p.m. coffeeis suppose to be $2.00 the cashier said I can't give it to you because i dont know where the barcode is. Rhen she said its $4.08
Service: 1
Compared to the other Dunkin in the aria this place is a rock star. The food was hot, the coffee tasted great. What else could I ask for.
Atmosphere: 5
Food: 5
Service: 5
They got rid of my favorite veggie egg bites. So I had to find a new protein packed food of theirs. I started ordering the egg cheese on an English muffin. I add an extra egg to ensure more protein. The dunkin on 14th Street West in Bradenton fails to add my extra egg. I know either so going there or stop adding the extra egg... I keep hoping they will get it right. It's too difficult on the app to tell anyone about this problem. Plus when I'm eating the sandwich, I'm driving to Tampa or St. Pete. Today, my English muffin wasn't even toasted! This has been at least 4 times now. I had intended to make a formal complaint on the app but never could figure it out. I had taken pictures of the last few of the sandwiches to show the missing egg. Very frustrating that the cook can't look for extras. I can't be the only person adding things to my sandwich or orders. I don't want to post to the world my sandwiches that I've taken a bite out two from. That's like talking with your mouth full. But if you need them please ask I'll send them.
Atmosphere: 5
Food: 5
Service: 1
I bought a turkey bacon croissant and not only was there a hair on my food and there wasn’t not one hair net in sight, but she gave me sausage and I don’t even know if it was turkey,
Ordered the $6 meal deal and had the worst experience. We were the only people in the drive thru and had to wait 10 minutes to get ICE COLD hash brown tots. The sandwich was cooked properly and even warm. 1 star for the lack of customer service and cold food when there was no one but us there
Atmosphere: 3
Food: 1
Service: 1
Every time I go to this Dunkin I am always received with kindness and respect, but during my visit on Saturday September 27 2025 around 6 PM I came in expecting a good iced coffee. I got my coffee drank it and it didn’t taste fresh, it didn’t taste like how I always got it. My brother came in earlier than me and he told that the iced coffee didn’t taste good today and it wasn’t good he didn’t even want it. No problem with the food though. When I told the employee my brothers experience about the coffee today she told me that she made new coffee or whatever it was a white woman with brown hair and glasses, she told me they made it new this and this whatever and I was like I’ll see for myself when I taste it. It tasted disgusting it gave me a bad taste in my mouth. This woman just made the coffee with so much caramel and allot of sugar thinking that the taste well be different or something she just made it taste 10X worse. I was Dining in with no drink bad experience eating. I don’t know who is in charge to clean the filters or whatever, but it also tasted like the filters weren’t clean or they used old coffee that day or week I don’t know. The fact that this woman lied to my face is unacceptable she did not make a new batch of coffee I am not happy with this. If I tell you a problem about my brothers experience tell me the truth if the coffee is old tell me so I can have a different drink don’t just lie out of your teeth so yea do better next time alright or I’ll spend my money at Starbucks right across the street
Atmosphere: 3
Food: 3
Service: 1
I normally stop at this Dunkin’ every morning before taking my daughter to school and order the same drink — a Strawberry Coolatta. I know exactly how it looks and tastes because it’s part of my daily routine.
This morning, however, I had a very disappointing experience with the manager, Latjah. Instead of giving me the drink I ordered, she tried to hand me a completely different drink (a Refresher) and insisted it was a Strawberry Coolatta. I explained politely that I order this drink every day and knew it wasn’t correct, but instead of fixing the mistake, she argued with me for nearly two minutes, saying she makes this drink every day and trying to convince me that I was wrong.
After going back and forth, I asked for a reimbursement, which she eventually gave me, but the interaction left a very negative impression. As a loyal customer who comes in daily, I was shocked at how dismissive and unprofessional the manager was.
For reference, I’ve included a photo of the Strawberry Coolatta from another Dunkin’ nearby (1st St. location), which is exactly how the drink should look. Please ensure your managers are properly trained — customers should be listened to, not argued with, especially when it comes to something as simple as receiving the drink they ordered. 🙏
Friendly service
Atmosphere: 5
Food: 5
Service: 5
service is really awful, they’ll have no cars and still take 20 years to even check you out
this is the famous Dunkin Donuts
Coffee A+. Donuts, etc A+
You can hang inside but the drive thru is where they see the most customers .
It's right on the corner 14th St W (Tamiami Trail) &
State Highway 70/53rd Street .
Can't miss it
Atmosphere: 3
Food: 5
Service: 4
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Great Ice Coffee and service with a smile.
Atmosphere: 5
Food: 5
Service: 5
The coffee was great.
Atmosphere: 4
Food: 5
Service: 4
I live close by to this Dunkin. The young african American guy that works in the afternoon around 2pm NEVER honors the promos that they place on the doors. For my last 3 visits when he works he has charged me full price. The main reason why I come at 2pm is to catch the $2 iced coffee after 2pm. I've been charged full price which is bad advertising. Today I told him I wanted the promos at the front door and he said ok. When I look at my receipt he charged full price. When the young Hispanic guy works he honors the discount. I guess it's a hit or miss that I need to go when they want to do their jobs. Also the young lady that works in the afternoon has honored the discount. The frozen coffee I ordered as you can see below in the picture is all milk there is no coffee in it whatsoever. I hope Dunkin is still not going by America runs on Dunkin cause they have just gone downhill. Where I'm from in NY/NJ they really take pride in their services and quality of food. Down in Florida customer service sucks and it shows in the quality of food.
Edit:::::::: today I came in to buy my sons class donuts and munchkins at 7AM cannot believe they were SELLING OLD MUNCHKINS MIXED IN WITH NEW ONES. I tried one and could've chipped a tooth at how hard the munchkin was. I picked up another and again rock solid I had to squeeze one to get it to break. Very upset will call the BBB on this one because how are you selling days old donuts. The woman asked me what was wrong and I told her they are old. She gave me the box and said it's fixed. She did not apologize once I'm assuming she knew they put old donuts back on the shelf.
Atmosphere: 1
Service: 1
This is absolutely the worst Dunkin I have ever been to . Service was horrible and hot food was cold undercooked. The only thing going right was the radio was on.
Atmosphere: 1
Food: 1
Service: 1
Seems like only one person is working here. Worst location I have ever been in.
Atmosphere: 2
Service: 1
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