This is the second time this has happened. I ordered a pizza from this location (8 corner pizza) and there was NO SAUCE and it was RAW. This is the second time this has happened, and I won't be ordering from here anymore. They should be ashamed of themselves.
Kari Cannon
My Husband raved about this pizza so of course I had to try it out. Service was fast,pizza was fresh recommend to try it out
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Detroit-Style Deep Dish, Large Aloha BBQ Chicken
Laura Beursken
Have wonderful food n the people are friendly professional
Atmosphere: 5
Food: 5
Service: 5
Wisdom Priceless
Yum 😋 pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Detroit-Style Deep Dish
Thomas Sonderegger
Charged three times for one order. Fix your website. Heather front counter rude would not accept their error. No help!
Service: 1
Jerry J
Great pizza on the pricey side for 8 corner deep dish.
Atmosphere: 5
Food: 5
Service: 5
Kelsey Sullivan
I love jets, but every time I order from this location there is a problem. I have ordered via call in, through the website and on door dash. Something is always messed up. Very upsetting.
Atmosphere: 2
Food: 2
Service: 2
jim kikel
Tried to order online with no success and tons of frustration. Called the store and even without the website they were able to get my order straightened out. Website left a bad taste in my mouth even before tasting the pie. Pizza was good 😊.
Atmosphere: 2
Food: 5
Service: 4
Naomi - Home Watch
I love Jet's Pizza! BEST takeout pizza - hands down. Consistently good service and high quality pizza at every location I've ordered from.
“Any” apparently doesn’t mean any at this location. 🤷♂️
I’ve been a loyal Jet’s fan since my Detroit days — born and raised on that buttery crust and square slices of joy. So when I got a coupon in the mail for $5 off ANY pizza $20 or more (pickup only), I figured it was the universe saying, “Treat yourself.” Big plans with the guys for the hockey game, and I was already craving that familiar Detroit-style bite.
I called in to order — large half pepperoni, half supreme with a salad — and immediately noticed the stellar attitude of whoever answered. After I hung up, I even turned to my wife and said, “Wow, someone’s having a rough day.” I guess the new AI ordering system that doesn’t allow coupon use really put a damper on the mood.
I showed up June 9, and let me tell you — the vibe was immaculate. Two ladies working the front, and the energy in there was about as warm and welcoming as an overdue tax notice. They flat-out refused to apply my coupon. I pointed out (politely) that it said “ANY pizza.” One of them replied, “That means any pizza… but not this pizza.” I wish I were making that up.
Just so we’re clear — the coupon didn’t say any pizza except the one you’re craving, or any pizza that passes our secret vibe check. It said ANY pizza. You know… like the definition of “any.”
I’ve been coming to this specific location for 3–4 years, even recommending it to other Jet’s lovers who moved down from Michigan. That ends now. Not because of the pizza (which has been hit-or-miss lately, depending on the sauce roulette of the day), but because of the consistently awful customer service. I’ll proudly drive a few extra miles to the Sarasota location from now on — it’s worth it to not feel like I’m inconveniencing someone by simply ordering food.
Also: if you want sauce on your pizza, roll the dice or bring your own. Asking for extra? Good luck — it’s like a scratch-off ticket with no winner.
Jet’s: I love you, but this location? Hard pass.
Atmosphere: 1
Food: 1
Service: 1
Sergio Giron
This is by far one of the best pizza places I have visited in South Florida. Perfect pizza flavor every time!
Atmosphere: 4
Food: 5
Service: 5
V\u0026K MTM
Pizza is not really my thing! OMG It was great! Better than NYC Pizza we were visiting. Pepperoni and hamburger Pizza
This is the second time this has happened. I ordered a pizza from this location (8 corner pizza) and there was NO SAUCE and it was RAW. This is the second time this has happened, and I won't be ordering from here anymore. They should be ashamed of themselves.
My Husband raved about this pizza so of course I had to try it out. Service was fast,pizza was fresh recommend to try it out
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Detroit-Style Deep Dish, Large Aloha BBQ Chicken
Have wonderful food n the people are friendly professional
Atmosphere: 5
Food: 5
Service: 5
Yum 😋 pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Detroit-Style Deep Dish
Charged three times for one order. Fix your website. Heather front counter rude would not accept their error. No help!
Service: 1
Great pizza on the pricey side for 8 corner deep dish.
Atmosphere: 5
Food: 5
Service: 5
I love jets, but every time I order from this location there is a problem. I have ordered via call in, through the website and on door dash. Something is always messed up. Very upsetting.
Atmosphere: 2
Food: 2
Service: 2
Tried to order online with no success and tons of frustration. Called the store and even without the website they were able to get my order straightened out.
Website left a bad taste in my mouth even before tasting the pie.
Pizza was good 😊.
Atmosphere: 2
Food: 5
Service: 4
I love Jet's Pizza! BEST takeout pizza - hands down. Consistently good service and high quality pizza at every location I've ordered from.
Atmosphere: 5
Food: 5
Service: 5
I love the crispy crust
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Quick and good !
Atmosphere: 5
Food: 5
Service: 5
⭐☆☆☆☆
“Any” apparently doesn’t mean any at this location. 🤷♂️
I’ve been a loyal Jet’s fan since my Detroit days — born and raised on that buttery crust and square slices of joy. So when I got a coupon in the mail for $5 off ANY pizza $20 or more (pickup only), I figured it was the universe saying, “Treat yourself.” Big plans with the guys for the hockey game, and I was already craving that familiar Detroit-style bite.
I called in to order — large half pepperoni, half supreme with a salad — and immediately noticed the stellar attitude of whoever answered. After I hung up, I even turned to my wife and said, “Wow, someone’s having a rough day.” I guess the new AI ordering system that doesn’t allow coupon use really put a damper on the mood.
I showed up June 9, and let me tell you — the vibe was immaculate. Two ladies working the front, and the energy in there was about as warm and welcoming as an overdue tax notice. They flat-out refused to apply my coupon. I pointed out (politely) that it said “ANY pizza.” One of them replied, “That means any pizza… but not this pizza.” I wish I were making that up.
Just so we’re clear — the coupon didn’t say any pizza except the one you’re craving, or any pizza that passes our secret vibe check. It said ANY pizza. You know… like the definition of “any.”
I’ve been coming to this specific location for 3–4 years, even recommending it to other Jet’s lovers who moved down from Michigan. That ends now. Not because of the pizza (which has been hit-or-miss lately, depending on the sauce roulette of the day), but because of the consistently awful customer service. I’ll proudly drive a few extra miles to the Sarasota location from now on — it’s worth it to not feel like I’m inconveniencing someone by simply ordering food.
Also: if you want sauce on your pizza, roll the dice or bring your own. Asking for extra? Good luck — it’s like a scratch-off ticket with no winner.
Jet’s: I love you, but this location? Hard pass.
Atmosphere: 1
Food: 1
Service: 1
This is by far one of the best pizza places I have visited in South Florida. Perfect pizza flavor every time!
Atmosphere: 4
Food: 5
Service: 5
Pizza is not really my thing! OMG It was great! Better than NYC Pizza we were visiting. Pepperoni and hamburger Pizza
Atmosphere: 3
Food: 5
Service: 4
Favorite food in the world.
Atmosphere: 5
Food: 5
Service: 5
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