I have liked this place for years but I guess they are under new ownership now. Last week, I ordered the eggplant rollatini off of the menu. I sat inside and waited for my order. Everything was packaged up and I went home. When I arrived home, the food was made with meat that was not advertised on the menu. I called and was told they could remake it but I would have to repay because they were still using product.
20 minutes later, the time she told me on the phone, I got back to the restaurant and was told it was going to be $5, and I pleaded my case that the menu did not say there was any meat in this item, and that I selected this item because of the ingredients. At that point, I was again told that I was only getting charged the $5 because that is how the food is made and they are using their product.
As much as I liked the resturant chain before, I think this was bad customer service. You advertised for one thing and made something different- charging me twice for it. Not only that, but I had to go back over to the location again because there is no delivery. It's not about the $5, but rather the principle. And quite frankly, between the cost of the food, being charged twice and gas, it's not worth it. Just disappointing.
Atmosphere: 3
Food: 2
Service: 1
Pam Winkle
I have not experienced cannoli as good as I have had from Rico’s. And the pizza is perfect and so are the wings. Just go.
Food: 5
Recommended dishes: Meat Pizza
Matthew Nada
I’ve been a loyal customer here for a few years. Sadly, no more. They had a change in ownership over a week ago. Over the years, the pizza was consistently good. I was going in there once a week. Last week, I found out new owners took over, even though they are keeping the name. I was willing to give them a chance.The sign might say “Rico’s” but the product is no longer Rico’s. The last two pies I had were meh and lacking the wow factor I’m used to. The new people working there seem friendly but someone needs to tell the young lady with the baby that the baby shouldn’t be in the kitchen. It’s not sanitary or proper. Cute little guy, but as a former restaurant manager, I can assure you, he can’t be back there.
Not sure what happened with the friendly young man that was there before but it’s all changed and now I’m prepared to move on again. I really like Danny’s Pizza over on Manatee, but it’s just on the other side of town. Verona’s on 53rd is OK as well but again it’s not in the neighborhood. Rico was in the neighborhood. I sent them a lot of business. In good conscience, I can’t call them the best pizza around anymore.
Let’s put it this way, I’ve gotten a pie a week there for three years, and I always finish my Rico‘s pizza. One of the best things about Rico’s was that you could always reheat it in the oven and it would be great. The pizza wasn’t that great fresh and definitely wasn’t that great reheated. I’m not sure what changes they made but without the right ingredients or the right people making the pizza, it’s just another pie. Quite frankly, not worth the money they’re charging, the old Rico‘s pizza was good enough to charge that price, but not this.
Atmosphere: 4
Food: 2
Service: 4
Ann
Good ilike
Atmosphere: 5
Food: 5
Service: 5
Johnatan Garcia
Amazing pizza lil pricey but definitely worth it
Atmosphere: 5
Food: 5
Service: 5
Eric Dobsha
Solid pizza. Waitresses were extremely attentive. low-key place, atmosphere wise
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
Shannon Clark
I have eaten at all the locations over the years and love Ricos, but I am disgusted with my delivery order. I spent $16.00 on ravioli and all I got was a tiny tin with two raviolis. That is wrong and you basically stole my money and ruined my child's dinner.
Brandon Alcorn
This is the second time my takeout order has been taken wrong. I brought it up this time and the girl said oh okay I'm just handed me the wrong order. I just want to try a BBQ chicken pizza damnit. I don't want buffalo 😭 at least it's decent but not my favorite from there.
Ordered a large pepperoni and a philly cheesesteak. Both are the best in the area. Generous pepperoni on the pizza. Generous amount of meat and fixins on the sandwich. Melts in your mouth! Very friendly folks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Jolee Reeves
T they have the best pizza in Bradenton I recommend this pizza place more than any other one in Bradenton Florida the people are awesome very good service
Atmosphere: 5
Food: 4
Service: 5
Rebecca Hughes
It's great every time. The meals are all good portions. Staff is very friendly. Time estimates are usually accurate
Atmosphere: 5
Food: 5
Service: 5
Sashemia Small-Scheider
Loved it
Atmosphere: 5
Food: 5
Service: 5
ITzZGriffin H
Stopped in at Rico's Pizzeria because it was the only thing open on Memorial Day. After getting our food I can certainly say this is the best spot around. They make a good pizza and a GREAT Stromboli!
Wheelchair accessibility: My father could get in the place on crutches pretty easily
I have liked this place for years but I guess they are under new ownership now. Last week, I ordered the eggplant rollatini off of the menu. I sat inside and waited for my order. Everything was packaged up and I went home. When I arrived home, the food was made with meat that was not advertised on the menu. I called and was told they could remake it but I would have to repay because they were still using product.
20 minutes later, the time she told me on the phone, I got back to the restaurant and was told it was going to be $5, and I pleaded my case that the menu did not say there was any meat in this item, and that I selected this item because of the ingredients. At that point, I was again told that I was only getting charged the $5 because that is how the food is made and they are using their product.
As much as I liked the resturant chain before, I think this was bad customer service. You advertised for one thing and made something different- charging me twice for it. Not only that, but I had to go back over to the location again because there is no delivery. It's not about the $5, but rather the principle. And quite frankly, between the cost of the food, being charged twice and gas, it's not worth it. Just disappointing.
Atmosphere: 3
Food: 2
Service: 1
I have not experienced cannoli as good as I have had from Rico’s. And the pizza is perfect and so are the wings. Just go.
Food: 5
Recommended dishes: Meat Pizza
I’ve been a loyal customer here for a few years. Sadly, no more. They had a change in ownership over a week ago. Over the years, the pizza was consistently good. I was going in there once a week. Last week, I found out new owners took over, even though they are keeping the name. I was willing to give them a chance.The sign might say “Rico’s” but the product is no longer Rico’s. The last two pies I had were meh and lacking the wow factor I’m used to. The new people working there seem friendly but someone needs to tell the young lady with the baby that the baby shouldn’t be in the kitchen. It’s not sanitary or proper. Cute little guy, but as a former restaurant manager, I can assure you, he can’t be back there.
Not sure what happened with the friendly young man that was there before but it’s all changed and now I’m prepared to move on again. I really like Danny’s Pizza over on Manatee, but it’s just on the other side of town. Verona’s on 53rd is OK as well but again it’s not in the neighborhood. Rico was in the neighborhood. I sent them a lot of business. In good conscience, I can’t call them the best pizza around anymore.
Let’s put it this way, I’ve gotten a pie a week there for three years, and I always finish my Rico‘s pizza. One of the best things about Rico’s was that you could always reheat it in the oven and it would be great. The pizza wasn’t that great fresh and definitely wasn’t that great reheated. I’m not sure what changes they made but without the right ingredients or the right people making the pizza, it’s just another pie. Quite frankly, not worth the money they’re charging, the old Rico‘s pizza was good enough to charge that price, but not this.
Atmosphere: 4
Food: 2
Service: 4
Good ilike
Atmosphere: 5
Food: 5
Service: 5
Amazing pizza lil pricey but definitely worth it
Atmosphere: 5
Food: 5
Service: 5
Solid pizza. Waitresses were extremely attentive. low-key place, atmosphere wise
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
I have eaten at all the locations over the years and love Ricos, but I am disgusted with my delivery order. I spent $16.00 on ravioli and all I got was a tiny tin with two raviolis. That is wrong and you basically stole my money and ruined my child's dinner.
This is the second time my takeout order has been taken wrong. I brought it up this time and the girl said oh okay I'm just handed me the wrong order. I just want to try a BBQ chicken pizza damnit. I don't want buffalo 😭 at least it's decent but not my favorite from there.
Atmosphere: 3
Food: 5
Service: 3
I love my Rico they the best!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Best pizza ever
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ordered a large pepperoni and a philly cheesesteak. Both are the best in the area. Generous pepperoni on the pizza. Generous amount of meat and fixins on the sandwich. Melts in your mouth! Very friendly folks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
T they have the best pizza in Bradenton I recommend this pizza place more than any other one in Bradenton Florida the people are awesome very good service
Atmosphere: 5
Food: 4
Service: 5
It's great every time. The meals are all good portions. Staff is very friendly. Time estimates are usually accurate
Atmosphere: 5
Food: 5
Service: 5
Loved it
Atmosphere: 5
Food: 5
Service: 5
Stopped in at Rico's Pizzeria because it was the only thing open on Memorial Day. After getting our food I can certainly say this is the best spot around. They make a good pizza and a GREAT Stromboli!
Wheelchair accessibility: My father could get in the place on crutches pretty easily
Atmosphere: 5
Food: 5
Service: 5
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