So I arrived at the drive through 9:54pm. The Wendy’s sign was off and looked closed even though it says open until 12:00. I pulled up to the window and a girl ducks down like I didn’t see her. I pull up a tad and looked her right in the eyes when then she decided to stand up. She then approaches the window and I ask are you guys open? She said yes. My response was then why are you ducking when I pulled up? Then I said never mind. I’m not gonna eat here then. What kind of people are they hiring? What a joke. The management should be fired.
Alyssa
Apparently, there's a 30-minute time limit to sit in the dining area at this Wendy’s—even if you’re the only customer and paid for service. My fiancé was sitting inside, minding his business, scrolling on social media sipping a drink while waiting for a dental appointment across the street at The Smile Mission, when a staff member asked if he’s ordering anything else and then to told him he had to leave when he said no.
He’s more polite than I would’ve been, because he left without making a scene. But honestly, this is ridiculous customer service. You shouldn’t be rushed out of a place you just supported with your money. This kind of treatment guarantees why this particular Wendy’s has poor reviews.
Atmosphere: 1
Food: 1
Service: 1
Trish Gross
I ordered from the app and there wasn’t even a line when I arrived. My order was missing items and incorrect. I got home with my kids meal without apple slices, my spicy chicken sandwich had cheese and bacon and my double stack was also incorrect. And I had to wait over 20 minutes to get everything. I will not be going back there.
Atmosphere: 1
Food: 1
Service: 1
Robert Grypma
It seems like every time I order food they always have a problem. But when everything works the food is amazing fear the last few times I've had to go there I tried to order food through the app and it didn't work and I end up losing points
Atmosphere: 5
Food: 5
Service: 2
Carolyn Geisler
,First and foremost. Wendy's, usually my go to for fast food burgers. This location is self-service only. Trying to order 2 adults and 4 children was difficult, and our order was still wrong. Half the food was cold. Cheese on burgers was not melted. Very disappointed.
Atmosphere: 3
Food: 2
Service: 1
Victoria Brown
This place doesn’t deserve a single star. Worst Wendy’s in existence. Given this place too many chances. Order is never right, food sucks. And the whole staff are rude as hell. Don’t go to this location and waste your money!
David Ricke
The fountain machine was out of syrup for most drinks, the sweet tea was bland, but they gave us our order relatively quickly, and got food orders correct
Atmosphere: 3
Food: 2
Service: 4
Mignon
Food was pretty decent, service at the drive-thru was quite less than friendly.
Atmosphere: 2
Food: 4
Service: 2
Scott Fritz
Great as usual
Atmosphere: 5
Food: 5
Service: 5
Marek Makarewicz
Luke warm sandwich. Nothing supreme about it. Don’t waste your money here
Manager complete rude.im short staffed and my staff does not speak English.while they are all talking to him in English.
Atmosphere: 1
Food: 1
Service: 1
Michelle Woods
I stopped in to grab a quick bite on the way home after work. I will be stopping in to talk to the manager in the morning about my experience. The staff ( one gentleman) was rude and verbally abusive. Fortunately, there are a multitude of options to choose from in this area. I only give one star because I can't do less, and the burgers can be decent.
Food: 1
Jean lugo
Just got my order through the drive thru, and I understand being a high schooler working on a Sunday night isn’t the best thing ever. But when I pull up to the window and you have your hoodie up and give a stank face and don’t say a single word to me, while I’m saying things like please and thank you it’s just disrespectful as hell. And I’m not even asking for the young man to say please and thank you back but atleast when you hand me my card or my food to me say something. I understand major corporations like Wendy’s just hire anyone so this review isn’t for them this is more for other customers like me. Just wanted to give everyone else a heads up on what you might experience when visiting this Wendy’s.
Atmosphere: 1
Food: 1
Service: 1
Wade Porter
The single worst Wendy’s I’ve ever been to. Terrible.
So I arrived at the drive through 9:54pm. The Wendy’s sign was off and looked closed even though it says open until 12:00. I pulled up to the window and a girl ducks down like I didn’t see her. I pull up a tad and looked her right in the eyes when then she decided to stand up. She then approaches the window and I ask are you guys open? She said yes. My response was then why are you ducking when I pulled up? Then I said never mind. I’m not gonna eat here then. What kind of people are they hiring? What a joke. The management should be fired.
Apparently, there's a 30-minute time limit to sit in the dining area at this Wendy’s—even if you’re the only customer and paid for service. My fiancé was sitting inside, minding his business, scrolling on social media sipping a drink while waiting for a dental appointment across the street at The Smile Mission, when a staff member asked if he’s ordering anything else and then to told him he had to leave when he said no.
He’s more polite than I would’ve been, because he left without making a scene. But honestly, this is ridiculous customer service. You shouldn’t be rushed out of a place you just supported with your money. This kind of treatment guarantees why this particular Wendy’s has poor reviews.
Atmosphere: 1
Food: 1
Service: 1
I ordered from the app and there wasn’t even a line when I arrived. My order was missing items and incorrect. I got home with my kids meal without apple slices, my spicy chicken sandwich had cheese and bacon and my double stack was also incorrect. And I had to wait over 20 minutes to get everything. I will not be going back there.
Atmosphere: 1
Food: 1
Service: 1
It seems like every time I order food they always have a problem. But when everything works the food is amazing fear the last few times I've had to go there I tried to order food through the app and it didn't work and I end up losing points
Atmosphere: 5
Food: 5
Service: 2
,First and foremost. Wendy's, usually my go to for fast food burgers. This location is self-service only. Trying to order 2 adults and 4 children was difficult, and our order was still wrong. Half the food was cold. Cheese on burgers was not melted. Very disappointed.
Atmosphere: 3
Food: 2
Service: 1
This place doesn’t deserve a single star. Worst Wendy’s in existence. Given this place too many chances. Order is never right, food sucks. And the whole staff are rude as hell. Don’t go to this location and waste your money!
The fountain machine was out of syrup for most drinks, the sweet tea was bland, but they gave us our order relatively quickly, and got food orders correct
Atmosphere: 3
Food: 2
Service: 4
Food was pretty decent, service at the drive-thru was quite less than friendly.
Atmosphere: 2
Food: 4
Service: 2
Great as usual
Atmosphere: 5
Food: 5
Service: 5
Luke warm sandwich. Nothing supreme about it. Don’t waste your money here
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Really nice Wendy's. Needed in the area.
Manager complete rude.im short staffed and my staff does not speak English.while they are all talking to him in English.
Atmosphere: 1
Food: 1
Service: 1
I stopped in to grab a quick bite on the way home after work. I will be stopping in to talk to the manager in the morning about my experience. The staff ( one gentleman) was rude and verbally abusive. Fortunately, there are a multitude of options to choose from in this area. I only give one star because I can't do less, and the burgers can be decent.
Food: 1
Just got my order through the drive thru, and I understand being a high schooler working on a Sunday night isn’t the best thing ever. But when I pull up to the window and you have your hoodie up and give a stank face and don’t say a single word to me, while I’m saying things like please and thank you it’s just disrespectful as hell. And I’m not even asking for the young man to say please and thank you back but atleast when you hand me my card or my food to me say something. I understand major corporations like Wendy’s just hire anyone so this review isn’t for them this is more for other customers like me. Just wanted to give everyone else a heads up on what you might experience when visiting this Wendy’s.
Atmosphere: 1
Food: 1
Service: 1
The single worst Wendy’s I’ve ever been to. Terrible.
Food: 1
Service: 1
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