Says take out open till 2 am I paid and they said they’re closed
Service: 1
Holli Tomalonis
Ocean is great, the other bartender never came to check on us after he left so we left… unfortunate for her since we would’ve stayed another couple of hours ordering drinks but she disappeared
Atmosphere: 5
Food: 5
Service: 4
Dezmarie Mariah
Ashley was great! So friendly! Super attentive and knowledgeable. She informed us about the chili with the queso and it was delicious. Would definitely come back and request her!
Kevin Rodriguez
Lunch is always chill. Our work regular. Good and fast service.
Atmosphere: 5
Food: 5
Service: 5
Erika Moul
I love BWW but this one in particular goes above the standard service. Attentiveness, knowledge of options and deals, and kind happy service. Patrice checked me out and was kind to inform me of a better option, and bought two bottles of my favorite sauce just so I could convince her to try it ha! Manger was super nice and honestly impressed every time I come here. As a busy person, I forgot to take a moment to say my thanks, so here I am doing that… stay great guys! Also, try Caribbean Jerk… it better stay on the sauce list
Atmosphere: 5
Food: 5
Service: 5
Ali Marie
I will definitely come back to this location because of Logic and Gigi.
As I was driving home after a long day of work, I completely forgot about dinner and had nothing prepared. I remembered that Buffalo Wild Wings offers BOGO free boneless wings on Thursdays. I tried to place an order for pick up using my app, but couldn’t redeem my birthday reward for 6 free wings.
When I called, Logic picked up on the first ring. I explained my situation and he offered to place the order for me over the phone, or that I could place my order in store, whichever was easiest for me. I opted for the first option and provided my name and phone number so the reward could be applied. He also advised that I could redeem my birthday reward for bone-in or bone-less wings, and double checked that was accurate instead of providing misinformation.
He asked me what sauce I would like on the wings, and if I would like completely ranch or blue cheese, and celery or carrots. I added an order of regular fries, and an order 6 BOGO boneless wings. He verified that I would receive a total of 12 wings which I appreciated so there was no confusion and I understood what I was getting.
Before completing my order, Logic asked if I wanted to include anything else, in which I declined. He read back my order including every detail, and confirmed that the birthday reward for my 6 free wings were applied correctly. He then informed me of my total that would be owed upon pick up and provided an estimated time for completion.
Once I arrived, Gigi greeted me with a friendly attitude as soon as I walked up to the To-Go counter. She was very kind and quickly verified that my order wasn’t yet ready (I was early) and gave me an estimated wait time. During my short wait, Gigi confirmed with me that I did not want sauce on my BOGO wings, just in case the information wasn’t included in my order, or if there was a misprint on the ticket for the kitchen. Logic remembered my order and kindly assured her that it was correct before I could even get up from the waiting area. I didn’t wait very long for my food, and the total I paid matched exactly what I was told over the phone. I was even offered my receipt which isn’t automatically provided at most places. I returned a few months later as I forgot something. Gigi quickly noticed I returned and stopped what she was doing to assist me and make sure my order was satisfactory, which made me feel important as a customer.
I greatly appreciate the extra effort, care, and attention to detail from both Logic and Gigi. After a long stressful day, it’s a relief to be able to effortlessly bring home dinner which is a task that I don’t always have the time or patience for. Thank you to Gigi and Logic for setting the standard for how customer service should be.
Management, I will not return as a customer unless my experience is shared with your team, regional/corporate management, and Logic and Gigi are honorably recognized. These two individuals are great leaders and should definitely be promoted to leadership/management roles.
Atmosphere: 5
Food: 5
Service: 5
Brittany Moore
Had a to go order and it was a quick pick up with no problems. Great customer service. Tawan was amazing and so accommodating. She was super nice, helpful, and patient!!!
Natural Selection
Sat at the BAR, not a table, for 5 minutes with a bartender behind the bar the entire time and never got a beer. Because I wasn’t the far end she never served me. Too much energy for her apparently. Cycles through the people at other end of the bar a couple times. Gets them beers. Orders them food. Refills their beer. And I’m still sitting there with nothing. At a bar and sat for 5 minutes without ever getting even a greeting much less a beer. She’s not a bartender.
Service: 1
Hanna Guerra
If I could give zero stars I would, our waitress didn’t even come over to us for like 20 mins- mind you it’s 8:30 on a Tuesday- it was dead. Took like another 15 to get my drinks. Then when I ordered my food It was another 30 mins and I couldn’t wait anymore, I just left. And someone cleaning the whole time and closing while they don’t even close until midnight? Like train your employees please.
They started closing the store 4 hours before close. They dragged trash cans through the dining area to clear tables. The waitress was rude and ran from table to table. I couldn’t recommend this place less. The experience was enough for me to never return to any Buffalo Wild Wings location.
Atmosphere: 1
Food: 1
Service: 1
Shae932
The service is extremely slow we left.
Atmosphere: 1
Service: 1
Amanda Smith
Noelle is fantastic!!! Bright and friendly smile!
Atmosphere: 5
Food: 5
Service: 5
Land n Sea
Bartender Julie sucks at serving customers. Cold, lazy and on her phone way way too much
Atmosphere: 3
Food: 1
Service: 1
Catina Smith
I went in to redeem my birthday reward and Savannah was so sweet she took out the time to write Happy Birthday on my bag. I definitely had to call her and personally thank her because she didn't have to do that. And i didn't see it until i pulled the bag out of the big bag. I took pictures of it and wish I could post the beautiful picture with the decorations on it.
Oh yeah and my 🥭 Habanero Wings was Great 👍🏾 but they wasn't as Great as Savannah 😂 just kidding but they was good but Savannah was better such a sweetheart 😘
Stephanie was great
Says take out open till 2 am I paid and they said they’re closed
Service: 1
Ocean is great, the other bartender never came to check on us after he left so we left… unfortunate for her since we would’ve stayed another couple of hours ordering drinks but she disappeared
Atmosphere: 5
Food: 5
Service: 4
Ashley was great! So friendly! Super attentive and knowledgeable. She informed us about the chili with the queso and it was delicious. Would definitely come back and request her!
Lunch is always chill. Our work regular. Good and fast service.
Atmosphere: 5
Food: 5
Service: 5
I love BWW but this one in particular goes above the standard service. Attentiveness, knowledge of options and deals, and kind happy service. Patrice checked me out and was kind to inform me of a better option, and bought two bottles of my favorite sauce just so I could convince her to try it ha! Manger was super nice and honestly impressed every time I come here. As a busy person, I forgot to take a moment to say my thanks, so here I am doing that… stay great guys! Also, try Caribbean Jerk… it better stay on the sauce list
Atmosphere: 5
Food: 5
Service: 5
I will definitely come back to this location because of Logic and Gigi.
As I was driving home after a long day of work, I completely forgot about dinner and had nothing prepared. I remembered that Buffalo Wild Wings offers BOGO free boneless wings on Thursdays. I tried to place an order for pick up using my app, but couldn’t redeem my birthday reward for 6 free wings.
When I called, Logic picked up on the first ring. I explained my situation and he offered to place the order for me over the phone, or that I could place my order in store, whichever was easiest for me. I opted for the first option and provided my name and phone number so the reward could be applied. He also advised that I could redeem my birthday reward for bone-in or bone-less wings, and double checked that was accurate instead of providing misinformation.
He asked me what sauce I would like on the wings, and if I would like completely ranch or blue cheese, and celery or carrots. I added an order of regular fries, and an order 6 BOGO boneless wings. He verified that I would receive a total of 12 wings which I appreciated so there was no confusion and I understood what I was getting.
Before completing my order, Logic asked if I wanted to include anything else, in which I declined. He read back my order including every detail, and confirmed that the birthday reward for my 6 free wings were applied correctly. He then informed me of my total that would be owed upon pick up and provided an estimated time for completion.
Once I arrived, Gigi greeted me with a friendly attitude as soon as I walked up to the To-Go counter. She was very kind and quickly verified that my order wasn’t yet ready (I was early) and gave me an estimated wait time. During my short wait, Gigi confirmed with me that I did not want sauce on my BOGO wings, just in case the information wasn’t included in my order, or if there was a misprint on the ticket for the kitchen. Logic remembered my order and kindly assured her that it was correct before I could even get up from the waiting area. I didn’t wait very long for my food, and the total I paid matched exactly what I was told over the phone. I was even offered my receipt which isn’t automatically provided at most places. I returned a few months later as I forgot something. Gigi quickly noticed I returned and stopped what she was doing to assist me and make sure my order was satisfactory, which made me feel important as a customer.
I greatly appreciate the extra effort, care, and attention to detail from both Logic and Gigi. After a long stressful day, it’s a relief to be able to effortlessly bring home dinner which is a task that I don’t always have the time or patience for. Thank you to Gigi and Logic for setting the standard for how customer service should be.
Management, I will not return as a customer unless my experience is shared with your team, regional/corporate management, and Logic and Gigi are honorably recognized. These two individuals are great leaders and should definitely be promoted to leadership/management roles.
Atmosphere: 5
Food: 5
Service: 5
Had a to go order and it was a quick pick up with no problems. Great customer service. Tawan was amazing and so accommodating. She was super nice, helpful, and patient!!!
Sat at the BAR, not a table, for 5 minutes with a bartender behind the bar the entire time and never got a beer. Because I wasn’t the far end she never served me. Too much energy for her apparently. Cycles through the people at other end of the bar a couple times. Gets them beers. Orders them food. Refills their beer. And I’m still sitting there with nothing. At a bar and sat for 5 minutes without ever getting even a greeting much less a beer. She’s not a bartender.
Service: 1
If I could give zero stars I would, our waitress didn’t even come over to us for like 20 mins- mind you it’s 8:30 on a Tuesday- it was dead. Took like another 15 to get my drinks. Then when I ordered my food It was another 30 mins and I couldn’t wait anymore, I just left. And someone cleaning the whole time and closing while they don’t even close until midnight? Like train your employees please.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They started closing the store 4 hours before close. They dragged trash cans through the dining area to clear tables. The waitress was rude and ran from table to table. I couldn’t recommend this place less. The experience was enough for me to never return to any Buffalo Wild Wings location.
Atmosphere: 1
Food: 1
Service: 1
The service is extremely slow we left.
Atmosphere: 1
Service: 1
Noelle is fantastic!!! Bright and friendly smile!
Atmosphere: 5
Food: 5
Service: 5
Bartender Julie sucks at serving customers. Cold, lazy and on her phone way way too much
Atmosphere: 3
Food: 1
Service: 1
I went in to redeem my birthday reward and Savannah was so sweet she took out the time to write Happy Birthday on my bag. I definitely had to call her and personally thank her because she didn't have to do that. And i didn't see it until i pulled the bag out of the big bag. I took pictures of it and wish I could post the beautiful picture with the decorations on it.
Oh yeah and my 🥭 Habanero Wings was Great 👍🏾 but they wasn't as Great as Savannah 😂 just kidding but they was good but Savannah was better such a sweetheart 😘
Atmosphere: 5
Food: 5
Service: 5
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