Dunkin'

$ • Coffee Shops, Donuts

Hours:
30435 Cortez Blvd, Brooksville
(352) 799-2333

About Dunkin' Donuts

Dunkin' provides exceptional customer service, with friendly and polite staff who handle orders efficiently. The morning staff, in particular, are highly praised for their cheerful attitude and excellent service. However, there have been reports of some issues, like instances of loud behavior from management that can make the environment uncomfortable for employees. Despite occasional rushes and challenges, the restaurant strives to accommodate customers' needs. The drive-thru service is generally good, although some customers have noted that the speaker quality could be improved for clearer communication. With a welcoming atmosphere, Dunkin' is a great spot to grab a quick bite, offering a pleasant experience for all who visit, especially when served by attentive staff who make an effort to brighten customers' days.

Customers' Favorites

Dunkin' Donuts Reviews

2.1
361 ratings
Restaurantji Rating
5
21%
4
5%
3
4%
2
10%
1
60%
Food
2.6
Atmosphere
2.3
Service
2.3

Share your opinion about Dunkin'

Restaurantji Rating

Dunkin in Brooksville is the slowest one I have ever been to, on more than 1 occasion there is no one at the counter to take orders, and coffee comes out messy and takes way more time than necessary. the ceiling above the donuts is about to cave in, obviously this store needs some attention or funding from corporate. for a company worth as much as you are it's unacceptable, pay your people better they will do better

The worst dunkin i have ever been to. Every time. And it gets worse each time. Which should be impossible considering how terrible it is. No one will answer the drive through. They literally told me they can’t hear my truck because it’s got a lift. When I pull up to the drive through window, they say they can’t take my order through the window. So I go inside with my 3 year old son. Took 19 minutes to get to the front of the line. I actually timed it yes. Because I had already...read full review

Apparently, their afternoon / evening shift employees didn't like the management, because they're closed, and there's a sign on the door saying that they have no employees. It also made mention of bad management... ¯\_(ツ)_/¯

Read All Reviews(361)

Ratings

Menu

Add a Menu
Dunkin' Menu
Dunkin' Menu

Photos

Add a Photo
Dunkin'
Dunkin'
View All Photos

Hours

Monday 4AM - 8PM
Tuesday 4AM - 8PM
Wednesday 4AM - 8PM
Thursday 4AM - 8PM
Friday 4AM - 8PM
Saturday 4AM - 8PM
Sunday 4AM - 8PM
Updated on: