Popeyes Louisiana Kitchen
843 S Broad St, Brooksville
(352) 799-3335
Recent Reviews
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Gave wrong chicken
Atmosphere: 4
Food: 3
Service: 4
Well the fries were oollllld. Chewy, gross, old & stale. BUT, the chicken sandwich was bangin! And the service/people was awesome!
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Chicken Sandwich, Cajun Fries
Mmm, chicken.
Atmosphere: 5
Food: 5
Service: 5
The staff was helpful. My order had an error and it was fixed with no issues and even was compensated for my time thank you
Atmosphere: 5
Food: 5
Service: 5
Besides that amazing original chicken sandwich, the fries are where it's AT! And that is coming from someone who isn't really a fry person. So, chew on THAT for a while! š
Seriously, though... THOSE FRIES!!! š
Atmosphere: 3
Food: 5
Service: 4
Food tasted ok but overpriced and chicken was very small. Dining area was very dirty. No lettuce or tomato availability for sandwich. $18 for one person. Chicken better at Golden Corral and you get entire buffet for same price.
Waited 40 minutes for a 12-piece chicken meal. Canāt even rate the food because I still havenāt received it. I had to drive back up to the drive thru window to let them know. And the drive thru worker looked at me like I was bothering her and she didnāt even know why I was still waiting. I was the only car there!! Told me 1.5 minutes left for my chicken. 5 minutes later, Iām still sitting here. Avoid this place like the plague. Workers are rude and slow.
Atmosphere: 1
Food: 1
Service: 1
I am pleased with the service here
Atmosphere: 5
Food: 5
Service: 5
Love their chicken but too pricey. Three pieces of chicken cost almost as much as three whole chickens at Walmart.
The chicken strips had no taste.
Atmosphere: 3
Food: 1
Service: 4
Restaurantji Recommends
I had no issues in and out
Atmosphere: 5
Food: 5
Service: 5
Ordered at 4:45pm for a 5:20pm pickup order. Attempted to pick up in the drive thru. I could barely hear the woman on the speaker. It for sure needs to be replaced. Pull up to the window. Was greeted promptly, gave her my order #, was asked to pull forward and they would bring out a $60 order. Well⦠maybe Iām a little too patient because I walked inside at 6pm and asked if my order was ready. No customers inside. They had my order sitting in a pickup box. Gave it to me, I count the items and leave. Get home. Our fries are rock hard and cold. Same with the biscuits. Chicken is cold and tiny legs that looked more comparable to chicken wings (see photo below: those are chicken legs next to small chicken thighs). Desert was hard and cold (apple and strawberry pies). Mac N Cheese tasted like it was reheated from 3 days ago. To say we are highly disappointed is an understatement. This place really should not be in business. Popeyes needs to shut it down. Iāll enlighten you on the fact that I think itās tacky to give bad reviews when not well deserved. Every establishment is entitled to an error or a bad day. Weāre all human. However, as I was waiting I saw this establishment do the same thing to an elderly woman that had her walker in the passenger seat of her car. Then they had another woman pull behind me that they were in no rush to service either. She was waiting behind me at least 15 minutes before I went inside. They had a ton of premade food inside that you can see from the counter. They were fully staffed. This is pure laziness and inconsiderate to customers. They truly had no intention on bringing anyone their food. Jokes on me sitting in my car thinking theyāre making everything fresh. Upon reading previous reviews this seems to be a common problem with this specific Popeyes. Head the warning! Itās true! Never again. Biggest waste of time and money. I can also see the common trend in their reviews. After someone leaves a one star honest review you see 3-4 ā5 starā bogus review/accounts pop up. Comical. One more thing⦠I HAVE to add this. The āspot in the grassā they tell you to pull up and park at has a deep hole. Thankfully it was still daylight and I saw it. I could have pulled out and forward to exit the driveway but had I done that I probably would have snapped a tie rod end on one of my front tires. Someoneās going to damage their vehicle there. Itās a big liability.
Atmosphere: 1
Food: 1
Service: 1
horrible service
Atmosphere: 1
Food: 1
Service: 1
Please take heed to the previous reviews and the current low rating of this location. " I didn't, and regret it."
The cashier was very helpful with suggestions, and I ordered the $6 Box. I ordered a mild thigh and leg bone in 2 pieces of chicken with fries and cole slaw. The photo shows the sorry pieces of chicken I received. Also, the order is wrong. I asked for a thigh and a leg. I received a thigh and a sorry piece of what could be a thigh. Finally, the taste of the food was sad. Again, pay attention to this low score and stay away. The reviews that posted 5 stars must have a stake in the business. There is no way this place could honestly receive 5 stars.
Atmosphere: 5
Food: 1
Service: 5
Guaranteed 20+ minute wait, busy or not. Zero hustle. Avoid.
Atmosphere: 1
Food: 3
Service: 1
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