“Panera is a great place…I got the drink promotion; but I noticed that at times coffee is not fresh or like today there was no dark roast ( not the first time) food used to be better and more not sure what is going on. Cape Coral parkway is a very nice, great atmosphere; but drinks and food are not what they use to.“
“I love ordering from this place. they are fast, efficient, professional and kind. They have amazing problem solving skills and customer service. Today, I placed a delivery order and I couldn't find where to tell them i wanted extra cream and sugar on the side for my coffee. So i placed my order and called the store to see if I can get those on the side. A lady responded to the call, unfortunately I do not remember her name and I wish I did, but she was amazing, super nice, great customer service. When i got my order, she had placed those extra creamers and sugars in a little baggie for me. Thank you so much Panera and the team!“