Pollo Tropical
1652 NE Pine Island Rd, Cape Coral
(239) 772-1644
Recent Reviews
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I was very disappointed, chicken was dry. Side dishes were bland.
I waited for my food for 15 minutes, but the cashier noticed and gave me a free drink to make up for it. Great customer service
Food sits out all day and will make you sick!
Pollo was juice and kind of burned.
The last three times I’ve ordered from this location something has been wrong. I said three times that I wanted the beans on the side. I don’t eat beans but get them on the side for my husband so my meal was ruined by that. It was 50% rice 50% beans
Ask for brown rice twice and got white rice. Asked for raw onions which has always been part of their sauce list and was told they don’t have it. A. You have to have raw onion to make sautéed onion b. The app still lists raw onion even with the new menu changes. I’ve gone to this location for years and years but I will not go back and waste money on wrong food
In May 2024 the dishes were tastier and today, November 13 of the same year, the dishes had no flavors or did the "cook" change?
Atmosphere: 2
Food: 2
Service: 3
This place slaps for to go, best fast food style chicken and mojo pork
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Black Beans, Half Chicken
I rarely come here. This is the place where everyone speaks Spanish, and if you don't, you'll have difficulty ordering as I did again today. Some staff speak no English. I was with a Spanish speaker today, so I lamented. Otherwise, it's a hard pass for me.
Atmosphere: 3
Food: 3
Service: 3
It's ridiculous that they force me to take a predetermined side with my order or pay it at an exorbitant price.
Atmosphere: 2
Food: 2
Service: 1
Constantly an issue every time I order from here . There’s always a missing item or messed up order or left out ingredient due to them not double checking or a left out sauce .they’re constantly out of menu items late tonight I had to ask for avocado on my “cilantro garlic tropichop “ …. Then when they gave it they didn’t even bother cutting it up . Like come on
Restaurantji Recommends
Food was Good, just small in serving.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Grilled Chicken, Pulled Pork
👍🏻
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cuban Sandwich
I've had beef jerky less dry then the chicken is had at this location. Almost inedible
All the food is very good, my daughters love it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, BBQ, Avocado
I would recommend this pollo to someone who is looking for a last option meal late at night, or on break at work looking for something filling. Dirty inside, staff isn’t very friendly only saying the basic lines, they are always out of something important whether it’s the chicken itself, white rice, etc.
Atmosphere: 1
Food: 5
Service: 3
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