Pollo Tropical

1652 NE Pine Island Rd, Cape Coral
(239) 772-1644

Recent Reviews

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Oscar Jara

In May 2024 the dishes were tastier and today, November 13 of the same year, the dishes had no flavors or did the "cook" change?

Atmosphere: 2

Food: 2

Service: 3

C Haverty

This place slaps for to go, best fast food style chicken and mojo pork

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Black Beans, Half Chicken

Glenn Berger

I rarely come here. This is the place where everyone speaks Spanish, and if you don't, you'll have difficulty ordering as I did again today. Some staff speak no English. I was with a Spanish speaker today, so I lamented. Otherwise, it's a hard pass for me.

Atmosphere: 3

Food: 3

Service: 3

Elena Alvarez

It's ridiculous that they force me to take a predetermined side with my order or pay it at an exorbitant price.

Atmosphere: 2

Food: 2

Service: 1

Amber Martinez

Constantly an issue every time I order from here . There’s always a missing item or messed up order or left out ingredient due to them not double checking or a left out sauce .they’re constantly out of menu items late tonight I had to ask for avocado on my “cilantro garlic tropichop “ …. Then when they gave it they didn’t even bother cutting it up . Like come on

J. Speed

Food was Good, just small in serving.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Grilled Chicken, Pulled Pork

Jonathan Llanes Quintero

👍🏻

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Cuban Sandwich

Michael Holden

I've had beef jerky less dry then the chicken is had at this location. Almost inedible

WILLIAM VALERIO

All the food is very good, my daughters love it

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salad, BBQ, Avocado

Anthony Mastrandrea

I would recommend this pollo to someone who is looking for a last option meal late at night, or on break at work looking for something filling. Dirty inside, staff isn’t very friendly only saying the basic lines, they are always out of something important whether it’s the chicken itself, white rice, etc.

Atmosphere: 1

Food: 5

Service: 3

Alexy Mira Menendez

For me a spectacular service

DIAZ IZQUIERDO

I ordered 2 whole chickens and they gave me parts of the chickens (with only 1 chicken they made 2 orders. The rice had a bad taste

Atmosphere: 1

Food: 1

Service: 1

Michael Alessi

I eat here everyday, the staff is great, food is always on point.

Atmosphere: 5

Food: 5

Service: 5

Lorenzo

Waited two hours for food and never got it.. While they were under construction inside it was a mess outside... Still not refunded for the food I never received... No answer when I call...... Another issue at Pollo once again when you go pick up your food the employees there just plain ignore you they don't look at you they don't make eye contact but they see you standing there and make you just wait they're too busy talking with each other sorry Pollo you're losing my business this time.. and the portion is so much smaller.... On a better note there is one older gentleman at the register who is always very
helpful he is the only employee helpful there.. and was never refunded or credited a year ago when this location was doing construction...

Atmosphere: 1

Food: 5

Service: 1

Adri Cardenas

An hour every time you go to order something, today will be the last time I order something in this place. Very bad job by the way, such a short order and I was waiting more than 45 minutes

Atmosphere: 1

Food: 3

Service: 1

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