Popeyes Louisiana Kitchen

Fire food, fast service, friendly employees, only thing that was meh was that they had no ice in the drink machine

Atmosphere: 5

Food: 5

Service: 5

Charles best cook in the building !

Food: 5

Good food stale biscuits but great service. It appeared that there was only 1 person running the whole thing because she was working the window taking orders & filling them, and she was doing the same at the front counter. Give that woman a raise! Her value is priceless.

Worst Popeyes I have personally ever been to. Terrible food, workers who don’t have a care in the world about you or the food, and just an all around uncomfortable atmosphere. I wouldn’t recommend coming to this location if you are having that Popeyes craving. Been like this for years. I always try and give it another chance, and that chance always reminds me why I shouldn’t have. Shame.

Atmosphere: 1

Food: 1

Service: 1

If I could give a zero I would. First of all worst customer service ever. Went to the Popeyes off of Hancock Bridge my sister and I had to wait an hour for our order when we were told that it would be ready on 15 minutes for fresh chicken. When we finally got home after waiting a whole hour for food I open up our family meal and there was old chicken in the box mixed with some fresh pieces instead of all fresh, the biscuits were hard and old.Needless to say by then I was so over everything And just wanted to go to bed by then because it was late and I didn’t want to drive back up there. Couldn’t call because the phone number that Google has is just a recording. Anyways I ate went bed and woke up sick to my stomach from Popeyes. This location is by far the worst, and very horrible customer service.

Atmosphere: 1

Food: 1

Service: 1

Picked up dinner last night drive thru 8 pc and the chicken was awful. It looked like it was done hours before and they refried it

Food: 1

Service: 3

I want to give a special thank you to Miss Elena at Popeyes for her incredible patience and kindness. I went in looking for a specific item for my son, who has autism, and unfortunately it was sold out. I explained to her that it could be very difficult for him if he didn’t get what he was expecting, and instead of just saying there was nothing she could do, she truly took the time to help and look for a solution. Thanks to her care and effort, my son was still able to get something and avoid a very stressful situation. Employees like her make a huge difference. Thank you again, Elena, for your compassion and outstanding customer service.

Atmosphere: 5

Food: 5

Service: 5

Food is always good. Getting the order right is another story.

Food: 4

Service: 2

Food was terrible chicken was almost brown not the original golden color some parts you couldn't tell what they were

Atmosphere: 3

Food: 1

Service: 3

👎👎👎 customer service

Service: 1

Went thru drive thru for a single chicken sandwich, was asked to pull ahead because they weren't ready. 18 minutes later I park and walk into store to figure out if they forgot me.....not sure if they did or not, did finally get order, had to DEMAND receipt because they obviously didn't want me to have proof of the timing (took pics) - I'm massively disappointed, I used to love eating here, but I'm not going back to this location. At MINIMUM that should have been free or promo'd a coupon, etc. From the time I paid until the time I got my order was 22 minutes. I could have hunted down the chicken myself and negotiated an omelet or something in less time. Good grief!!

Atmosphere: 2

Food: 5

Service: 1

The worst service ever!!! Don't go here go to a different one!

Service: 1

Update: (April 2026)

The Popeyes app and this restaurant got better somehow, even though it was already good. The chicken is always fresh and you can now customize your pieces through the app. Staff is friendly usually and deals have also gotten better.

First review:

I've been to this store twice and both times the food was fresh and the staff polite. I'll be back.

Atmosphere: 5

Food: 5

Service: 5

We waited at the register to place an order only to have the employee tell us he won’t be taking an order from us because he had 7 more in front of us. They prioritized on line ordering. He only told us that after we asked his several times to take our order and ignoring us.

Atmosphere: 1

Food: 1

Service: 1

A woman who was working the night of April 11th treated me very badly. There was a younger woman there. She was the one who mistreated me. I'm not going back, and I don't plan to suggest that any of my friends visit that place. The woman who treated me badly was American. She wasn't Latina. I still remember her mistreatment and it disgusts me.

Atmosphere: 1

Food: 2

Service: 1