Tropical Smoothie Cafe

We used to go to this location a few times a week with no issues. It seems management has changed. Today, they refused to honor the survey coupon. The manager (young female with dark hair who refused to give her name) called my wife a liar stating she did not do the survey. She did do the survey. Extremely rude and lost a regular customer over a few dollars. The smoothies taste watered down at this location since the management changed. I will take my business to the Santa Barbara location.

Atmosphere: 1

Food: 1

Service: 1

I received the wrong soda. The replacement given to me was hot. I received the wrong bag of chips. And...THERE WAS A HARD PIECE OF PLASTIC IN MY WRAP!!! I almost broke a tooth. Stay away!

Atmosphere: 1

Food: 3

Service: 1

Delicious and fast service!

Third time in a row I paid an extra dollar for tomatoes on my breakfast quesadilla, and they weren’t there. Foods always hot and yummy. Always quick and friendly. Just no tomatoes

Atmosphere: 5

Food: 2

Service: 5

Excellent attention

Messed up my order twice. Can’t seem to remember to add egg to a breakfast quesadilla. After my order was stolen by a DoorDash driver they proceed to mess up not once but twice. Not even worth going a third time back to get a refund they need that money more than I do. Won’t be returning to this location.

Atmosphere: 1

Food: 1

Service: 1

I arrived and the staff ignored me for a few long minutes, then a girl who seemed clearly being force to be there came and took care of the person that just arrived, ignoring me again. Well, I was happy to finally redeem a “free” smoothie while buying a meal. Oh surprise, the smoothie might be free but my hummus veggie wrap had not filling in it. It was the skinniest I ever had. I guess that made up for the price of the “free” smoothie. My third and last visit to this location.

Atmosphere: 2

Food: 2

Service: 1

Not a very welcoming place… employees acted as everyone there was an inconvenience. Got my order, well an order that wasn’t mine. I was already iffy about trying it and won’t be going back

Atmosphere: 1

Food: 1

Service: 1

This location is amazing. Drive thru is quick and items are always correct. Danielle is awesome for always giving the perfect suggestions.

Atmosphere: 5

Food: 5

Service: 5

Great for a quick bite. Healthy and quick option instead of fast food. Food is always good and love the Island Green Smoothie!

Atmosphere: 5

Food: 5

Service: 5

First initial visit. Pleasantly surprised. competitive prices.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Cheese Quesadilla

If u plan to go through drive through plan on being on line forever! They are so slow and it’s not like they are busy inside! Give yourself an extra 40 mins
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Atmosphere: 2

Service: 1

I tried their new acai Bowl and it was awesome!

Atmosphere: 3

Food: 5

Service: 5

They are very polite. The place is always clean. I love my Chia banana boost with extra peanut butter and ginger. They make it perfect.

Atmosphere: 5

Food: 5

Service: 5

Fast and easy in and out.

Atmosphere: 4

Food: 4

Service: 4