We ate outside on the patio, lovely, with excellent service from our waiter Richard, good food. However, we were told that our little dog in an airplane carrier backpack could not join us when we reserved the table, so we put her back in our hotel room. However, the manager and host then allowed a dog to come sit behind us with a ‘local' couple. Rules for thee but not for me. No, their dog was not a service dog but hoisted over the wall by the couple. Shame, shame. Special treatment I understand but make your policy consistent. Probably won't stay here again.
joseph
Service started out great then did not see our waiter for an hour. Bread was stale and shrimo and calamari in the bouillabaisse was like rubber. Would not recommend
Edward
Great food and service. Filet was excellent and cooked perfectly. Outdoor dining was great. Great experience!
Kim
Our first visit in many years. My prawn appetizer was over cooked and the Ceasar Salad was pitiful. No check in to see if everything was ok. Waited another 45 minutes for our dinner to be served. I had the scallops, and they were very good. My husband had the fish special and it was ok. Overall, quite the disappointment based on previous excellent visits.
Robert
Extremely picturesque dining room overlooking the gulf sunset. Duck was magnificent but too much food. Great cocktails available try Sidecar. Try for around sunset and get a show.
Robert
Easier buffet and the lamb was the star dish. Great seafood spread. Delicious dessert of banana bread pudding. Parking confusing as it directs you to area not marked.
Kristina
We went to their Easter buffet, and it was the worst money I have ever spent. The food was terrible, very little selection and our server was nowhere to be found. Everything was dry like it had been sitting out for hours. There was nothing available at the buffet to justify the cost. Our server came by to take a drink order, deliver the drinks and then we never saw her again until we had to request our check from the hostess. We have eaten here before and had a wonderful experience. I don't know what happened on this most recent visit, but I see no reason to ever go back.
Amy
The Easter brunch was a little disappointing for how expensive it was. The good quality was medium. All of the food they had outside should have been covered as there were bugs.
kerri
My family has lived this restaurant for many years, but this year, it has been off. Last night, for dinner we waited for over an hour for our meal after ordering with no explanation no check-in while other tables were getting served who arrived after. The seafood stew was always so flavorful, but was oddly over-seasoned and no one left raving over their entrees. We were disappointed and hopefully next year, things return. I hate to post a negative review but it honestly was the lack of any acknowledgement that really seemed very off for the price point.
Eve
It took 45 min to get a waiter and drinks... another 30 to get our food. My grouper was dried, and very small piece. Disappointing for this price tag.
Old Captiva House shows its age in a classy refined way. Historic, elegant, with wonderful food prepared and presented well. This last visit was the first time I experienced a slip in service. We made reservations in advanced, the reservation slip was on the hostess stand, but we were delayed getting a table. The hostess seemed way too flustered and ineffective. An elderly gentleman stepped in and had what appeared to be a minor confrontation with the hostess in front of us and then he brought us to our table. Typical experience of a large chain cheap restaurant. Not the service expected at an elegant dining establishment. Overall, still 4 out of 5 experience. That night, not their typical 5 out of 5 memorable experience. I guess every place has off moments.
Atmosphere: 5
Food: 5
Service: 3
Craig Murphy
On the positive, a filet was done medium rare, perfectly. The service was slow, a general sense of disorganization, seating, drink ordering.
Linsey Neyt
We attended the Thanksgiving dinner buffet for $80 per person which did not include any drinks. The meal was in no way worth anything close to $80, $45 would have even been a stretch. We were only able to get a reservation at 8 and lots of items had clearly been sitting for hours and were dried out. The turkey was inedible, very gamey and low quality. I’m sure they are aware because of the limited dining options on the island they can charge whatever they want but this was unconscionable. I understand a limited menu for Thanksgiving but items need to be freshly prepared and better quality if you are charging premium prices. The server was very nice and attentive which was the only saving grace to this disaster of a meal.
Atmosphere: 3
Food: 1
Service: 4
Harry Nesteruk
My wife and I and one of our sons enjoyed a great meal at the Crows Nest Steakhouse. This was in celebration of our 59th anniversary. We love the duck presentation, extra crispy was our request and what we got. Our son had a steak with mushrooms, just perfect he said. My wife and I shared a delightful Pinor and I had a Breckenridge rum cask finished bourbon to finish off the meal. What a treat. Great food, wine and service. The 1950s music shuffle in the background was also enjoyable. We were at first concerned about the traffic and causeway lane closures in traveling from Shell Point to Captiva. But to our delight, leaving home at 4pm, there was no traffic going or coming back. So, support our delightful island restaurants during this slow, off-season.
Parking: Limited spots.
Atmosphere: 5
Food: 5
Service: 5
Cherish
Everything about Old Captiva House was amazing. I actually went two nights in a row because the menu was so good. The service was exceptional. Boy waiters were had great recommendations. Took there time to check on me and make sure my every need was taken care of. And the view! And the restaurant itself, my husband thought I was a a bed and breakfast because it was so charming. The food, steak, soup, appetizers, dessert... but the lobster crab crust scallops just melted and n my mouth. And the butter sauce... m getting hungry just thinking about it. I'm can not wait for my next visit.
We ate outside on the patio, lovely, with excellent service from our waiter Richard, good food. However, we were told that our little dog in an airplane carrier backpack could not join us when we reserved the table, so we put her back in our hotel room. However, the manager and host then allowed a dog to come sit behind us with a ‘local' couple. Rules for thee but not for me. No, their dog was not a service dog but hoisted over the wall by the couple. Shame, shame. Special treatment I understand but make your policy consistent. Probably won't stay here again.
Service started out great then did not see our waiter for an hour. Bread was stale and shrimo and calamari in the bouillabaisse was like rubber. Would not recommend
Great food and service. Filet was excellent and cooked perfectly. Outdoor dining was great. Great experience!
Our first visit in many years. My prawn appetizer was over cooked and the Ceasar Salad was pitiful. No check in to see if everything was ok. Waited another 45 minutes for our dinner to be served. I had the scallops, and they were very good. My husband had the fish special and it was ok. Overall, quite the disappointment based on previous excellent visits.
Extremely picturesque dining room overlooking the gulf sunset. Duck was magnificent but too much food. Great cocktails available try Sidecar. Try for around sunset and get a show.
Easier buffet and the lamb was the star dish. Great seafood spread. Delicious dessert of banana bread pudding. Parking confusing as it directs you to area not marked.
We went to their Easter buffet, and it was the worst money I have ever spent. The food was terrible, very little selection and our server was nowhere to be found. Everything was dry like it had been sitting out for hours. There was nothing available at the buffet to justify the cost. Our server came by to take a drink order, deliver the drinks and then we never saw her again until we had to request our check from the hostess. We have eaten here before and had a wonderful experience. I don't know what happened on this most recent visit, but I see no reason to ever go back.
The Easter brunch was a little disappointing for how expensive it was. The good quality was medium. All of the food they had outside should have been covered as there were bugs.
My family has lived this restaurant for many years, but this year, it has been off. Last night, for dinner we waited for over an hour for our meal after ordering with no explanation no check-in while other tables were getting served who arrived after. The seafood stew was always so flavorful, but was oddly over-seasoned and no one left raving over their entrees. We were disappointed and hopefully next year, things return. I hate to post a negative review but it honestly was the lack of any acknowledgement that really seemed very off for the price point.
It took 45 min to get a waiter and drinks... another 30 to get our food. My grouper was dried, and very small piece. Disappointing for this price tag.
Restaurantji Recommends
Old Captiva House shows its age in a classy refined way. Historic, elegant, with wonderful food prepared and presented well. This last visit was the first time I experienced a slip in service. We made reservations in advanced, the reservation slip was on the hostess stand, but we were delayed getting a table. The hostess seemed way too flustered and ineffective. An elderly gentleman stepped in and had what appeared to be a minor confrontation with the hostess in front of us and then he brought us to our table. Typical experience of a large chain cheap restaurant. Not the service expected at an elegant dining establishment. Overall, still 4 out of 5 experience. That night, not their typical 5 out of 5 memorable experience. I guess every place has off moments.
Atmosphere: 5
Food: 5
Service: 3
On the positive, a filet was done medium rare, perfectly. The service was slow, a general sense of disorganization, seating, drink ordering.
We attended the Thanksgiving dinner buffet for $80 per person which did not include any drinks. The meal was in no way worth anything close to $80, $45 would have even been a stretch. We were only able to get a reservation at 8 and lots of items had clearly been sitting for hours and were dried out. The turkey was inedible, very gamey and low quality. I’m sure they are aware because of the limited dining options on the island they can charge whatever they want but this was unconscionable. I understand a limited menu for Thanksgiving but items need to be freshly prepared and better quality if you are charging premium prices. The server was very nice and attentive which was the only saving grace to this disaster of a meal.
Atmosphere: 3
Food: 1
Service: 4
My wife and I and one of our sons enjoyed a great meal at the Crows Nest Steakhouse. This was in celebration of our 59th anniversary. We love the duck presentation, extra crispy was our request and what we got. Our son had a steak with mushrooms, just perfect he said. My wife and I shared a delightful Pinor and I had a Breckenridge rum cask finished bourbon to finish off the meal. What a treat. Great food, wine and service. The 1950s music shuffle in the background was also enjoyable. We were at first concerned about the traffic and causeway lane closures in traveling from Shell Point to Captiva. But to our delight, leaving home at 4pm, there was no traffic going or coming back. So, support our delightful island restaurants during this slow, off-season.
Parking: Limited spots.
Atmosphere: 5
Food: 5
Service: 5
Everything about Old Captiva House was amazing. I actually went two nights in a row because the menu was so good. The service was exceptional. Boy waiters were had great recommendations. Took there time to check on me and make sure my every need was taken care of. And the view! And the restaurant itself, my husband thought I was a a bed and breakfast because it was so charming. The food, steak, soup, appetizers, dessert... but the lobster crab crust scallops just melted and n my mouth. And the butter sauce... m getting hungry just thinking about it. I'm can not wait for my next visit.
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