Excelente atención with the customers and good tasted food
Margret Powell
Some guy came in holding his dog. I was okay with that until I saw him at the sauce bar filling sauces and letting his dog lick his fingers. Manager I assume who wears gray polo shirt, was right there and did nothing. Won’t be coming back.
Marc M
If you want food with your SALT this the place & don't order online it's 50/50 you'll get a complete order.
Chae Amanze
Food was excellent service was great way better then Altamonte springs location.
Kason Kason
Service and atmosphere are excellent but the food is just ok
Andrea R
The service here is very surprisingly great. I expected a normal fast food environment but was pleasantly surprised that they bring the food to your table, check on you a time or two and bring refills as needed. I've been to some sit down restaurants that lack on this much service. We have been several times and to several locations and are always taken good care of. The food is good and portion sizes fill us all up. For a family of 4 to eat at this price we are so very pleased.
Jayden Fanara
This place is phenomenal, not much more to be said. Great service, great food. I wish I could like teleport more customers into this place.
Steve Boucher
Review: Tijuana Flats - Casselberry Location Date of Visit: Sunday, February 23, 2025, ~7:15 PM Stars
I’ve been a fan of Tijuana Flats for years, but after last night’s visit to the Casselberry location, I’m done. Ordered two 2-Taco meals and two Kids Tacos for my family. The kids’ tacos and my wife’s were fine—plenty of meat and toppings—but my two tacos? Maybe a tablespoon of ground beef, buried under a mountain of lettuce and tomatoes to mask it. With 20 years in the culinary industry, I know 4 oz (their “standard”) isn’t a tablespoon. I showed the staff, got a shrug, and the remake was just as bad. Asked for a refund—no manager bothered to step in or even check on us.
On top of that, the place was nearly empty when we arrived, yet every table and seat was filthy—covered in food and empty trays. We had to clean our own spot just to sit down. Customer service here has clearly hit rock bottom. My family’s time and money deserve better, and I’ll be taking our business elsewhere. Friends and family are hearing the same from me—don’t be surprised if this location loses more loyal customers after experiences like this.
Hannah Fulk
I ordered takeout tonight, hard shell tacos. My hard shell tacos were anything but that. As shown in the pictures they were extremely soggy and fell apart. They were bagging my ordered when I got there and I live 5 minutes away so it’s not like the food sat for a while. Very disappointed.
Michael McCauley
I lost all respect for this business/location. It’s very disapproving to me as I am a more than regular customer and speak with the manager manny very well. One day once I got home 20 minutes away I called TF and informed the manager ( skinny, short, Caucasian male) forgot his name I think nick. I informed the manager my food was incorrect and missing items. He told me next time I come by that I would get a free entree. I came by 2-3 days ago and explained the situation to the young woman (tan skin black hair) and she refused to give me anything. I paid for my food and left. I was coming to this location sometimes 3 times a week and have been for years. Appears as if they don’t want my money. I’m good.
Manager Eslava, the shrimp bowl is incredibly good, the shrimp taste better, like at the Grill, much better than the Tijuana in Winter Springs, be careful, it is not a criticism, I don't know if they are the same ingredients, but here it is superior, thank you, thank you, we will be back soon
Atmosphere: 5
Food: 5
Service: 5
Roberto Morales
My 7 year old Boy Wonder and I had a marvelous time here. It was our 1st visit. Definitely won't be the last. Taco Tuesday was 👌. Felt like I had 50 sauces to pick from. They even have horchata now! The service here is the best in the entire state! They come to you and ask about refilling your drink😳😳. 5* all the way😁😎!
Atmosphere: 5
Food: 5
Service: 5
salvador guardiola
Very good service and hot and fresh food.
Atmosphere: 5
Food: 5
Service: 5
Andrew_ Vizu
Its an amazing place to eat, fresh food nice quality
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Sauce Bar, Steak, Nachos, Guacamole, Queso, Bowl
CA Hyde
Stopped by for lunch while we were shopping. Totally forgot it was Tuesday - Taco Tuesday! So we were pleasantly surprised by a meal deal. They made a mistake on one of my tacos and swiftly brought out a new correct one! Took it home for later. Love the sauce bar, but if you want salsa, you need to order a side to go with the chips. Fast friendly service, would visit again.
Excelente atención with the customers and good tasted food
Some guy came in holding his dog. I was okay with that until I saw him at the sauce bar filling sauces and letting his dog lick his fingers. Manager I assume who wears gray polo shirt, was right there and did nothing. Won’t be coming back.
If you want food with your SALT this the place & don't order online it's 50/50 you'll get a complete order.
Food was excellent service was great way better then Altamonte springs location.
Service and atmosphere are excellent but the food is just ok
The service here is very surprisingly great. I expected a normal fast food environment but was pleasantly surprised that they bring the food to your table, check on you a time or two and bring refills as needed. I've been to some sit down restaurants that lack on this much service. We have been several times and to several locations and are always taken good care of. The food is good and portion sizes fill us all up. For a family of 4 to eat at this price we are so very pleased.
This place is phenomenal, not much more to be said. Great service, great food. I wish I could like teleport more customers into this place.
Review: Tijuana Flats - Casselberry Location
Date of Visit: Sunday, February 23, 2025, ~7:15 PM
Stars
I’ve been a fan of Tijuana Flats for years, but after last night’s visit to the Casselberry location, I’m done. Ordered two 2-Taco meals and two Kids Tacos for my family. The kids’ tacos and my wife’s were fine—plenty of meat and toppings—but my two tacos? Maybe a tablespoon of ground beef, buried under a mountain of lettuce and tomatoes to mask it. With 20 years in the culinary industry, I know 4 oz (their “standard”) isn’t a tablespoon. I showed the staff, got a shrug, and the remake was just as bad. Asked for a refund—no manager bothered to step in or even check on us.
On top of that, the place was nearly empty when we arrived, yet every table and seat was filthy—covered in food and empty trays. We had to clean our own spot just to sit down. Customer service here has clearly hit rock bottom. My family’s time and money deserve better, and I’ll be taking our business elsewhere. Friends and family are hearing the same from me—don’t be surprised if this location loses more loyal customers after experiences like this.
I ordered takeout tonight, hard shell tacos. My hard shell tacos were anything but that. As shown in the pictures they were extremely soggy and fell apart. They were bagging my ordered when I got there and I live 5 minutes away so it’s not like the food sat for a while. Very disappointed.
I lost all respect for this business/location. It’s very disapproving to me as I am a more than regular customer and speak with the manager manny very well.
One day once I got home 20 minutes away I called TF and informed the manager ( skinny, short, Caucasian male) forgot his name I think nick. I informed the manager my food was incorrect and missing items. He told me next time I come by that I would get a free entree. I came by 2-3 days ago and explained the situation to the young woman (tan skin black hair) and she refused to give me anything. I paid for my food and left. I was coming to this location sometimes 3 times a week and have been for years. Appears as if they don’t want my money. I’m good.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Manager Eslava, the shrimp bowl is incredibly good, the shrimp taste better, like at the Grill, much better than the Tijuana in Winter Springs, be careful, it is not a criticism, I don't know if they are the same ingredients, but here it is superior, thank you, thank you, we will be back soon
Atmosphere: 5
Food: 5
Service: 5
My 7 year old Boy Wonder and I had a marvelous time here. It was our 1st visit. Definitely won't be the last. Taco Tuesday was 👌. Felt like I had 50 sauces to pick from. They even have horchata now! The service here is the best in the entire state! They come to you and ask about refilling your drink😳😳. 5* all the way😁😎!
Atmosphere: 5
Food: 5
Service: 5
Very good service and hot and fresh food.
Atmosphere: 5
Food: 5
Service: 5
Its an amazing place to eat, fresh food nice quality
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Sauce Bar, Steak, Nachos, Guacamole, Queso, Bowl
Stopped by for lunch while we were shopping. Totally forgot it was Tuesday - Taco Tuesday! So we were pleasantly surprised by a meal deal. They made a mistake on one of my tacos and swiftly brought out a new correct one! Took it home for later. Love the sauce bar, but if you want salsa, you need to order a side to go with the chips. Fast friendly service, would visit again.
Atmosphere: 5
Food: 5
Service: 5
Loading...