“Brian the MANAGER @ Rosevelt Blvd store in Largo FL is one of the best managers I’ve ever encountered .. I had a bad experience and filled out the comment card and the next day he called to address the experience.. he apologized and explained his actions and comped us some credits (we are grateful thank you but very much not what we were looking for .. but we got it when I spoke with Brian !! I will say we are going back to our Wednesday girls night out night @ our store ROSEVELT BLVD !!
We’re originally from Brooklyn New York and moved here 13 yrs ago and have been eating Jersey Mikes since I can remember, so when I tell you I was very pleased at the resolution .
But what I was very pleased with he address all my issues and told me is corrective action as a manager which I was so pleased and over the moon like wow !! I’ve seen managers at other establishments and how they handled and addressed issues and when U tell you he needs to branch out and teach other managers how to be like him !! He was genuine and I respect that !!
So we are going back to our store !! Thank you Brian you are an inspirational manager .. and it’s good to know that there are still good managers around !!!!
Thank you again“
“Stopped in on Saturday at about 1:30 PM. Ordered my favorite (cheese steak) to go. Service was quick and friendly. The facility was fully staffed and spotless. My order was ready quickly and I was on my way. As usual, the sandwich was delicious. Doesn’t get any better. Thanks Jersey Mike’s!“
“Went there opening week! Got 2 subs. Took them home and they were nothing what we order! Went back told the manager and he gave us 2 coupons for new ones for our trouble! Today we cash in our coupons and we got super subs and great service ! We were not going to go back, but we did! Glad we did !“