“I had the pleasure of visiting Jersey Mike’s Subs here in Lakeland, Florida and I have to say — Helena, Cia, and Kaila (new hire) completely blew me away with their professionalism, class, and energy. From the moment I walked in, the atmosphere felt welcoming, organized, and full of pride in what they do.
These three ladies didn’t just make a sandwich… they crafted a TRUE Philly hoagie experience with precision, teamwork, and genuine customer care. Every step — from greeting, preparation, and presentation — showed elite-level service that represents the brand at the highest standard.
Helena’s leadership presence, Cia’s attention to detail, and Kaila’s impressive confidence as a new hire created a perfect example of what world-class hospitality looks like. You can tell they take pride in their work, and it absolutely shows in the quality of the food and the way customers are treated.
Corporate leadership — if you’re reading this — please recognize this team. They are the definition of professionalism, positivity, and excellence, and they made this visit unforgettable. Lakeland is lucky to have them!
I will definitely be back — not just for the amazing hoagies, but for the incredible people behind the counter.“
“Honestly hands down my favorite place to go to for lunch, Angel and Tee make it an experience to remember with not just skill on the grill but customer service.
While i initially was trying to pay for my food, tee was making my day feel special, while i was immediately overwhelmed by the sight of looking over at the grill and seeing how fast my sandwhich was being made, made me want to test if i could pay before he finished my sandwhich.
But low and behold, i was too distracted to pay before he finished it, so jersey mikes, you got yourself a dream team. 🙏“