Customers` Favorites
Customers` Favorites
“Caress was the best hostess“
Customers` Favorites
“Food was excellent as always. Fresh, fresh, fresh!! Nice friendly staff and great burgers, fries and shakes made to order!! We went on a day when it wasn't too busy and got in and out with our to go fast, allowing us to get back on the road to complete our trip home.“
Customers` Favorites
“Really enjoyed spending time at the park. Plenty of shaded areas and paths to walk. Wished they had changing tables in the restrooms.“
Customers` Favorites
“It never stops amazing me how CFA finds ways to improve service and speed for the volume that goes through here. You can order at your table on the mobile app, they will take your order tables idea. You can order on the mobile app and then sit in the drive thru or go inside, and they'll bring it to your table! They don't really say no to any request. Super company and we're proud of this location!
Kid-friendliness: Playground“
Customers` Favorites
“This location, Wendy’s Restaurant #00011861 at 00011861 Innovation Drive, is an excellent little quick meal restaurant. Our group of three diners enjoyed a great meal together whilst leaving Orlando area, and were pleasantly surprised, as most quick-dining experiences leave much to be desired. The dining area was remarkably clean and well maintained.Most important: Wonderful Staff and management. It was refreshing to actually go to a fast food joint and see actual adults managing and participating actively in running this restaurant, (in comparison with competitors like McDonald’s or Burger King, which notoriously are run by teenagers… here, the adults were supervising/training the younger staff members, which again seemed to make a huge distinction from all other Wendy’s I have been to in a lifetime).That was most of our first fast food meal in a very long time and it definitely restored a little faith that not all fast food is terrible as an occasional treat.“
Customers` Favorites
“I have to say, the service alone is worth going to this location. The food is amazing, but when the team races to open the door for your family, they are something special. Well done!“
Customers` Favorites
“Always one of my favorites
It's always a pleasure friendly Smiling faces
Great atmosphere great food
Parking: It gets busy
Kid-friendliness: They have a little Play area to keep the kids busy.“
Customers` Favorites
“Living in Orlando, you tend to expect bad service. It's always refreshing when you come to smaller Metro areas, such as Lakeland, where you get friendly and attentive customer service! This location seems to always have friendly employees and I usually stop at this location specifically when traveling between Tampa and Orlando for I know I will usually get fast friendly service!! Management at this location seems to have this location in great spirits and I will continue to use it frequently!! Thanks for the good, friendly service!!“
Customers` Favorites
“Between my coworkers and myself we are at this location many times a week. Once in a while it's slow, but everyone has always been super nice and I've never had a problem with my orders which is practically unheard of with fast food lol.“
Customers` Favorites
“very clean... employees were very nice...the food was amazing“
Customers` Favorites
“I was never told when I called about this place that you have to pre-order anything I was told they've got all kinds of gluten-free and baked entrees well I came from Lakeland there's nothing baked no cookies no cinnamon rolls no danishes and nothing like that they have a lasagna and meatloaf and it's everything is pre-order well I never know when I'm in the area so therefore I was very extremely disappointed.“
Customers` Favorites
“This will be a forever caveat with fast food:
***Always check your order, sometimes they forget napkins, straws.***
Now to the good part.
I'm updating my particular review of this Wendy's because it's an example of excellence in the fast food industry. Over the past few years, my family and I have visited this particular Wendy's in Lakeland FL ( Lakeland highlands blvd, same place as Lowe's, across from Arby's and SAM's club) regularly and at all times of day. I've been here near open for a Honey Butter chicken biscuit. I've taken my kids here after a morning hike for some lunch, and I've eaten here near closing time after waiting tables all evening at another local restaurant. Their level of service and dedication to making their food the best way possible is noteworthy. So go get yourself a baconator and frosty! It will be just what you want right when you need it.“
Customers` Favorites
“I've never really been disappointed at all. The food has been fantastic always prepared well, fresh and hot. My last visit inside, the manager was actually walking around asking how everything was. Nice to see that. You can't beat the prices on the biggie bags. Very satisfied“
Customers` Favorites
“We've been to a few locations now. The service is very good, the place is as clean as our home, and the food is Outstanding, regardless of what we get. I we aren't from the Midwest but if thier food is this good ,I want to go there.“
Customers` Favorites
“Was clean and ice cream portion was great as well as the ice cream“
Customers` Favorites
“This particular Culver it's located in a very busy construction areas, so if you go around lunch time the place will be quite busy.
The bathroom is squeaky clean, customers service it's top notch, and food is fresh and excellent.
My order this day was North Cod Fish sandwich on a meal, and a Grill Chicken sandwich also on a meal. Both were fresh and juicy delicious. Highly recommend Culver's above any other 'fast food'.“
Customers` Favorites
“Fresh food, great customer service“
Customers` Favorites
“Great Coffee and Fresh Sausage Biscuit ! Best Service in the fast-Food Industry ! Amber Rocks !!“
Customers` Favorites
“The best customer service a customer could ask for go’s to Gi Gi. She is amazing and is always working hard to please us. She cares about the job and the people. Everyone should stride to be like Gi Gi. You will get a pleasant response. Gi Gi is the best manager that I have come across at a Taco Bell in years. Please promote her. Please take her up the ladder she is dedicated to the company and will make sure you have good customer service!!!!!! I wrote this review on my own, most times I don’t write them unless it was a really good experience. And Gi Gi went above and beyond“
Customers` Favorites
“Friendly staff And they all are fast at there job.“
Customers` Favorites
“Great breakfast!!! Everything was cooked well , fresh coffee Wonderful service!!! big shout out to Shanika ��� You totally made my day with you're wonderful personality and big smile“
Customers` Favorites
“I came thru drive thru about 10:45pm & they got really busy all at once! I waited awhile for my food & the manager brought me a piece of birthday pie for my wait! It was delicious! This is Exceptional Customer Service!! I applaud the 2 ladies working tonight!“
Customers` Favorites
“Had a small issue with my order but it was well taken care of by the manager Shanette. She by far has the best customer service I have ever experienced. Even though she was short handed and training new employees she was still very polite,patient and professional. It was one of the very few times that I felt that the person in charge genuinely cared about me and the situation. She really is a great manager and person. Thank you.“
Customers` Favorites
“My family and I stopped by today. We're on a family vacation. All I can say is this is by far the best service I have EVER had from any fast food restaurant. They seriously went above and beyond to put a smile on my kids face... even when they didn't have to. A+++++++“
Customers` Favorites
“So today I go to McDonald’s and I go there pretty much every day and I went to the drive-through and I got a Coke a cheeseburger and fries now my Coke had a crack in it in a cup so when we got to third window, I said hey, my cup has a crack in it can I change it the lady proceeds to just slam the window in my face so I go inside and I’m like hey my cup has a crack in it may I give you one I’d also told one of the ladies that the girl that had served me my food at the third window having attitude she said no you just assumed I said, first of all I did not assume you slam the door in my face while I was trying to ask you a question so for this, I will be calling the manager and letting her know because I have her name and everything because that service today was unacceptable and I usually get good service at this McDonald’s that I go to because I go there every day. Thank you.“
Customers` Favorites
“Unsure if Shawna is still in management, because the service & food quality was poor at this location for years. Not to mention Shawna the manager was very rude when needing an order corrected. However, for the past few months visits the customer service and food quality has improved significantly. The cashier Ashley was very pleasant and professional.“
Customers` Favorites
“I came in here with my bf on a whim. I was very much a Panda Express hater but they made do a whole 180. Service was helpful and speedy. Plus the food was exactly what I was in the mood food. Didn’t know what to get till my bf recommended the honey walnut shrimp…10/10.
However, something that made my experience especially great was Marie at the register. I know this is just fast food but her hospitality was so genuine. Will be coming again!“
Customers` Favorites
“After months of waiting to try this food truck I went there @515 tonight to try it only to find they were cash only. I left decided to go to an atm when I got back about ten minutes later he was closed. I took a chance and knocked .. the gentleman was still inside I told him I had cash and he said give me 19 minutes it’ll be ready. I ordered (3) 3 taco w rice and refried beans. Amazing! 3 of us and we were stuffed and satisfied!! Thank you! We will be back!!“
Customers` Favorites
“We both wanted to eat somewhat healthy. I was hungry for the super food salad which has been discontinued. I opted for the spicy southwest salad and chose creamy avocado ranch dressing. This will definitely be one of my favorites. My spouse chose the wrap and frosted lemonade. We have always liked this location, but this visit was even more impressive.“
Customers` Favorites
“Not sure I was going to order there via the app, it was 40 wait time and I was right next door... Glad I decided to order it anyway, I wasn't parked for 10 minutes I got the notification it was ready for pickup! Order was right and food was delicious!“
Customers` Favorites
“Very good service my food is never cold, I will always come here instead of bartow. Everybody communicates and leaves you with a smile I recommend going here instead of all the other ones who are just outrageously rude. Even though it’s a little expensive I still get my food just right.“
Customers` Favorites
“The food is excellent and cooked per my instructions. The Memorial Blvd location in east Lakeland has great staff of employees. Last but by no means least a superb GM.“
Customers` Favorites
“Every Sandwich is great recommended to all come on down and try it
Parking: Never had a problem finding a parking space
Kid-friendliness: They have all kinds of sandwiches your kids will love
Wheelchair accessibility: There's plenty enough room to get a wheelchair in and out with no problems“
Customers` Favorites
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“Kept seeing Facebook posts about this place so we stopped by for a sandwich. The Cuban sandwich was really good and the meat was great quality and very plentiful. It’s hard to find a good Cuban sandwich and it definitely did not disappoint. Staff was very friendly and the place was clean. Will delete go back.“