I called in an order for shrimp, sausage, potatoes, and an egg with no sauce but I wanted the sauce on the side. I sent someone to pick it up and when I received it it had sauce on it. I call so they could fix the order and when they answered, I told him the issue First I got a thank you for letting us know and They didn't even offer to fix it. They suggested that I just pour some of the sauce off of it I just wanted it the way I ordered it so I didn't even eat it. I gave it away because it wasn't what I wanted. I firmly believe in supporting small black businesses, but I will never go back here again there's no customer service skills on fixing or dealing with the customer I guess from now on one of those bigger, seafood places like Mr. and Mrs. crab I will continue to order through them. I would rather spend my money and get what I ask for spend my money and no one cares. And I only ask for sauce on the side because I do not like a lot of sauce on my food. I just wanted to dip as I wanted to point it off was not a solution, but thanks Pompey you guys have lost a customer in me.
Carolyn W.
I ordered shrimp, sausage, potatoes, and an egg with sauce on the side and when I had it picked up and received it, it had sauce on it so I called back so they could fix it but they didn't offer to fix it they suggested I just pour some of the sauce off of it and didn't even offer to fix it and said ok thank you for letting me know.. Thats terrible customer service I just give the food away and I will never go back there again I didn't want nothing more than what I ordered and how I ordered it.
Nikki S.
Customer Service was great and the food was fresh and amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Nikki H.
Customer Service was great and the food was fresh and amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Mike
Crabs were killer made my wife birthday Evan better great job
Atmosphere: 5
Food: 5
Service: 5
Luther Hall
The food is delicious and the service is great. The guys were very friendly and accommodating.
Atmosphere: 4
Food: 5
Service: 5
SASHA SASHA
So happy there back on Betty ln ...
Atmosphere: 5
Food: 5
Service: 5
Terri L
Pompey's Seafood has absolutely amazing garlic crabs and garlic sauce to go over them. They always include potatoes and sausage and corn with their garlic crabs.. I also enjoy their crab rice and the boiled eggs as well. The owner and staff are truly kind, personable, helpful and engaging. The prices are very reasonable as well. This is a place you should definitely visit can take the opportunity to buy the garlic crabs, take home and enjoy the privacy of your own home because it's super super messy and delicious
Atmosphere: 5
Food: 5
Service: 5
KJ
Blue crabs were flavorful but way too small for what was being charged. 4 Xsmall crabs for $30.
Atmosphere: 5
Food: 3
Service: 5
jayel Blair
Everytime I go it’s fresh everything in customer service is excellent I go every other week love this
I used to love their food. I haven't ordered from here in years. I was on the clock doing some foodie research. I arrived at 1045 after calling & getting no answer. When I walked in I was told the kitchen opens at 1130, website says 11. I was told I could call & order so I went back to my vehicle. I called in my order & was told the kitchen doesn't open until 12pm. I watched people pick up their orders & leave. I was still waiting for my order that I paid for. I have never had any issues with them before but 2 hours & I feel it was done on purpose. I also had a black woman snap on me because I accidently touched her trying to get out of the way of a delivery person. I won't be going back. $56 for crap that was inedible.
Lillieana B.
Best seafood spot in Clearwater. Anytime I travel to Florida I always make it my business to stop here. I don't even care that it's in a shady gas station Lol
Shanna D.
I had Pompey Seafood for the first time tonight! They had a stand at Tarpon Springs first Friday festival and let me tell you it was ahhhmazzingggg. I've never been to their actual establishment but I will say the stand they had was perfectly arranged and even had a display of their food options. Reasonably priced for the portions and cooked fresh and to perfection. Staff were super friendly and you can tell they knew what they were doing! Definitely a must if I am ever in the area or happen to see them at another festival!
Carolina G.
If you are looking for fantastic take out seafood, this is your place. The food is excellent and the gentlemen running it are very nice. I ordered a tray of shellfish for my son's birthday and it was wonderful. They had my order ready and helped place it in the car for me. Definitely will be going back!
I called in an order for shrimp, sausage, potatoes, and an egg with no sauce but I wanted the sauce on the side. I sent someone to pick it up and when I received it it had sauce on it. I call so they could fix the order and when they answered, I told him the issue First I got a thank you for letting us know and They didn't even offer to fix it. They suggested that I just pour some of the sauce off of it I just wanted it the way I ordered it so I didn't even eat it. I gave it away because it wasn't what I wanted. I firmly believe in supporting small black businesses, but I will never go back here again there's no customer service skills on fixing or dealing with the customer I guess from now on one of those bigger, seafood places like Mr. and Mrs. crab I will continue to order through them. I would rather spend my money and get what I ask for spend my money and no one cares. And I only ask for sauce on the side because I do not like a lot of sauce on my food. I just wanted to dip as I wanted to point it off was not a solution, but thanks Pompey you guys have lost a customer in me.
I ordered shrimp, sausage, potatoes, and an egg with sauce on the side and when I had it picked up and received it, it had sauce on it so I called back so they could fix it but they didn't offer to fix it they suggested I just pour some of the sauce off of it and didn't even offer to fix it and said ok thank you for letting me know.. Thats terrible customer service I just give the food away and I will never go back there again I didn't want nothing more than what I ordered and how I ordered it.
Customer Service was great and the food was fresh and amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Customer Service was great and the food was fresh and amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Crabs were killer made my wife birthday Evan better great job
Atmosphere: 5
Food: 5
Service: 5
The food is delicious and the service is great. The guys were very friendly and accommodating.
Atmosphere: 4
Food: 5
Service: 5
So happy there back on Betty ln ...
Atmosphere: 5
Food: 5
Service: 5
Pompey's Seafood has absolutely amazing garlic crabs and garlic sauce to go over them. They always include potatoes and sausage and corn with their garlic crabs.. I also enjoy their crab rice and the boiled eggs as well. The owner and staff are truly kind, personable, helpful and engaging. The prices are very reasonable as well. This is a place you should definitely visit can take the opportunity to buy the garlic crabs, take home and enjoy the privacy of your own home because it's super super messy and delicious
Atmosphere: 5
Food: 5
Service: 5
Blue crabs were flavorful but way too small for what was being charged. 4 Xsmall crabs for $30.
Atmosphere: 5
Food: 3
Service: 5
Everytime I go it’s fresh everything in customer service is excellent I go every other week love this
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I used to love their food. I haven't ordered from here in years. I was on the clock doing some foodie research. I arrived at 1045 after calling & getting no answer. When I walked in I was told the kitchen opens at 1130, website says 11. I was told I could call & order so I went back to my vehicle. I called in my order & was told the kitchen doesn't open until 12pm. I watched people pick up their orders & leave. I was still waiting for my order that I paid for. I have never had any issues with them before but 2 hours & I feel it was done on purpose. I also had a black woman snap on me because I accidently touched her trying to get out of the way of a delivery person. I won't be going back. $56 for crap that was inedible.
Best seafood spot in Clearwater. Anytime I travel to Florida I always make it my business to stop here. I don't even care that it's in a shady gas station Lol
I had Pompey Seafood for the first time tonight! They had a stand at Tarpon Springs first Friday festival and let me tell you it was ahhhmazzingggg. I've never been to their actual establishment but I will say the stand they had was perfectly arranged and even had a display of their food options. Reasonably priced for the portions and cooked fresh and to perfection. Staff were super friendly and you can tell they knew what they were doing! Definitely a must if I am ever in the area or happen to see them at another festival!
If you are looking for fantastic take out seafood, this is your place. The food is excellent and the gentlemen running it are very nice. I ordered a tray of shellfish for my son's birthday and it was wonderful. They had my order ready and helped place it in the car for me. Definitely will be going back!