Coffee Roasters in Clermont, FL

“Updated:4/20/26. The company reached out to me and wanted to make things right. I have only wanted to get what I had paid for but Christina went above and beyond. I was invited to come back and did so quickly and this time I brought my wife who has never been or had Kelly's. Not only did I get my 2 scoop remade but my other single scoop was upgraded to a double scoop which my wife really enjoyed. I was also given the gift another selection of ice cream for home. My wife wanted to warm up with a hot chocolate which I had my card out to pay for and Lauren who was attending to us told me it was on her. I was not trying to get more than I went in for but this gesture really shows how this establishment cares about customer service which is rare these days. Thank you so much Christina and Laruen and my family and I will certainly be back. I have found my replacement for Baskin Robins.

Orginal: I actually really like Kelly's and have started going often however today was different. I would normally rate this location a 5 star but today I paid for a double scoop of cookie monster and she put two small half scoops in the cup so little that it still didnt make a single scoop. I didn't want to be that person so I didn't make a scene but when I got home I regretted not saying something. I also got a single scoop of vanilla for my daughter and the ice cream was soft and was melting from the touch of her scooper in the ice cream vat. I did ask for a little more for that and she made added a little more but my 19 year old daughter got what was the size of a kids single scoop when it was all said and done not a regular scoop. She would have had to drink it like a shake so waited to get home to freeze it back in our refrigerator before she could consume it. Next time I will be more bold and speak up. The lady who works the weekdays makes it so big and full that I have to eat some down just to put the lid on before I leave which has become the standard expectation I have concluded. I don't want refund but maybe a complimentary single scoop for my troubles would be nice.“