My son and I went in and had a wonderful experience with ordering out food. The two employees Allexiya and Tyrone were amazing quick and sweet. Some of the best customer service I have received in awhile at a Dunkin’ Donuts ?
This is one DD that always gets the order correct!
Pablo Cesar Baeza Diaz
Very ugly, dirty and messy placeThey treated us poorly, we ordered a hot chocolate that was watered down with no flavor.
Thomas Diaz
Is this place closing?! They never have anything when I go there in the afternoon and only have 1-2 employees to service. Crazy when they have more customers on line then they have donuts/muffins available. What a shame of a Dunkin location!
Atmosphere: 1
Food: 1
Service: 1
Pnther76 _
Best location always great
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donuts
Gary Patterson
Always great coffee and those donuts... made especially for cops!
Atmosphere: 5
Food: 5
Service: 5
Valentina K.
Yesterday at around 5:05pm I walk in and order a small hot coffee and a Bavarian cream donut. The young thin African American man touched like 4 powdered filled donuts to make sure it was the right one, then when he realized that it was not what I wanted, it was placed back! I told him that is illegal and anti-hygienic. I plan on reporting it to the state for lack of hygiene.
Robert Simon
You never quite know what you’re going to get when you order, but it won’t be what you wanted. Whether it tastes like water or drinking caramel syrup out of the container, you can bet your order will be a waste of your money. Try the Starbucks up the road, much more
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Iced Macchiato, Iced Latte
John Stephens
Drinks were as ordered but the time it took was quite a bit. Preorder on the app 20/25 minutes in advances in mornings or you’ll be waiting.
Atmosphere: 4
Food: 4
Service: 3
Patricia R.
Update: after submitting the review below, I took a sip of my coffee. It was terrible. :-(Don't know if the gentleman today in the white hair/beard in the black Dunkin polo is the manager or owner, but I actually won't revisit this location because of him. Super unfriendly, won't make eye contact, and won't respond when you say "excuse me?". Not a good look. Clearly more concerned with keeping his focus and flow and not the needs of his customers. People never feel good about giving you their money if you make them feel like they're bothering you. Going to find a franchisee who actually focuses on customer care and values positive interactions.
Ripoff. Got 2 everything bagels and asked for extra butter so it wouldn't be dry. Was charged an extra $1.50 each so now a $4+ bagel. Upon opening the bagels they still just had a very thin layer of some kind of canola oil mystery spread. Probably the same as everyone would get. The bagel itself was small, too dense, and slightly wet. While waiting, I saw one employee reach into the pre-cooked egg tray with bare hands while another dropped a bagel but caught it against his pant leg. Still put it in the bag. Avoid.
Julie K.
This place is terrible. They had to make my drink 2 times, I sat there for 30 minutes while they were talking and not checking up on my sandwich that got burnt. Do not go here the atmosphere sucks and the workers will look at you like they hate you.
Brandon W.
Incompetent, rude, and ignorant workers. Took them over 30 minutes to make my sandwich and they burnt it and they remade my drink three separate times. Asked for an iced matcha latte and the last one they made ended up having matcha chunks floating all around my drink. I would understand most of this if they were busy but my wife and I were the only people in there and the staff were horseplaying and lolly gagging the whole time. Never coming here again
Daphney
First of all there was no sense of urgency, I waited while everyone took their sweet time. Finally I get to order 2 caramel craze lattes and they are straight milk no caramel flavor no expresso flavor. I was told “it’s a latte it’s straight milk” I said I I know a latte has milk but it’s supposed to have flavor as well. This is not my first time ordering a latte. My day was ruined because I had my mouth ready for my usual caramel craze and was disappointed!
Atmosphere: 1
Food: 1
Service: 1
Tom Nakatani (t2co)
Pretty typical Dunkin’ Donuts but combined with Baskin Robbins. No drive thru unfortunately but service was quick and coffee was good as expected.
My son and I went in and had a wonderful experience with ordering out food. The two employees Allexiya and Tyrone were amazing quick and sweet. Some of the best customer service I have received in awhile at a Dunkin’ Donuts ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Iced Latte, Sausage Egg and Cheese Croissant
This is one DD that always gets the order correct!
Very ugly, dirty and messy placeThey treated us poorly, we ordered a hot chocolate that was watered down with no flavor.
Is this place closing?! They never have anything when I go there in the afternoon and only have 1-2 employees to service. Crazy when they have more customers on line then they have donuts/muffins available. What a shame of a Dunkin location!
Atmosphere: 1
Food: 1
Service: 1
Best location always great
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donuts
Always great coffee and those donuts... made especially for cops!
Atmosphere: 5
Food: 5
Service: 5
Yesterday at around 5:05pm I walk in and order a small hot coffee and a Bavarian cream donut. The young thin African American man touched like 4 powdered filled donuts to make sure it was the right one, then when he realized that it was not what I wanted, it was placed back! I told him that is illegal and anti-hygienic. I plan on reporting it to the state for lack of hygiene.
You never quite know what you’re going to get when you order, but it won’t be what you wanted. Whether it tastes like water or drinking caramel syrup out of the container, you can bet your order will be a waste of your money. Try the Starbucks up the road, much more
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Iced Macchiato, Iced Latte
Drinks were as ordered but the time it took was quite a bit. Preorder on the app 20/25 minutes in advances in mornings or you’ll be waiting.
Atmosphere: 4
Food: 4
Service: 3
Update: after submitting the review below, I took a sip of my coffee. It was terrible. :-(Don't know if the gentleman today in the white hair/beard in the black Dunkin polo is the manager or owner, but I actually won't revisit this location because of him. Super unfriendly, won't make eye contact, and won't respond when you say "excuse me?". Not a good look. Clearly more concerned with keeping his focus and flow and not the needs of his customers. People never feel good about giving you their money if you make them feel like they're bothering you. Going to find a franchisee who actually focuses on customer care and values positive interactions.
Restaurantji Recommends
Ripoff. Got 2 everything bagels and asked for extra butter so it wouldn't be dry. Was charged an extra $1.50 each so now a $4+ bagel. Upon opening the bagels they still just had a very thin layer of some kind of canola oil mystery spread. Probably the same as everyone would get. The bagel itself was small, too dense, and slightly wet. While waiting, I saw one employee reach into the pre-cooked egg tray with bare hands while another dropped a bagel but caught it against his pant leg. Still put it in the bag. Avoid.
This place is terrible. They had to make my drink 2 times, I sat there for 30 minutes while they were talking and not checking up on my sandwich that got burnt. Do not go here the atmosphere sucks and the workers will look at you like they hate you.
Incompetent, rude, and ignorant workers. Took them over 30 minutes to make my sandwich and they burnt it and they remade my drink three separate times. Asked for an iced matcha latte and the last one they made ended up having matcha chunks floating all around my drink. I would understand most of this if they were busy but my wife and I were the only people in there and the staff were horseplaying and lolly gagging the whole time. Never coming here again
First of all there was no sense of urgency, I waited while everyone took their sweet time. Finally I get to order 2 caramel craze lattes and they are straight milk no caramel flavor no expresso flavor. I was told “it’s a latte it’s straight milk” I said I I know a latte has milk but it’s supposed to have flavor as well. This is not my first time ordering a latte. My day was ruined because I had my mouth ready for my usual caramel craze and was disappointed!
Atmosphere: 1
Food: 1
Service: 1
Pretty typical Dunkin’ Donuts but combined with Baskin Robbins. No drive thru unfortunately but service was quick and coffee was good as expected.
Atmosphere: 4
Food: 4
Service: 5