It brings me great sadness to write this review. However, this is by far the worst customer service I have received at any dealership. Last week, on March 23rd, my vehicle required emergency auto service. My appointed service advisor Dari Antonio and Scott Struble service manager, failed to assist my request to provide me with a loan vehicle as I am a first responder and I am unable to attend work. I expressed my unhappiness a myriad of times, as a vehicle is a must, as I am the caretaker for my elderly grandma, who recently had surgery. I don’t understand how a luxury brand can not offer its clients a loaner/rental vehicle after 7 days with no car. I adore my car, but if I had known what I know now, I would not have bought it.I would never have purchased a Porsche vehicle. Potential buyers, please rethink going to The Collection Porshe at Coral Gables for maintenance service.
Minelys Hernandez
Excellent service! They know their cars. Very clean and professional. My purchase for a Tesla was a smooth transaction. They made me feel like family. Will definitely purchase from them again and recommend to everyone. Ask for Rego!
Kyle Mendes
Excellent service from Miqueas Melendez.
Jose Gelabert
Mr. Melendez, the Service Advisor, was very helpful to get the car in and out within the same day! Hire more like him!
ThomasthePromise ThePromise
Excellent service and attention to detail
Nelson Garcia
I had a great experience at the collection purchasing my new car. It was very efficient and the sales person, Steve Barmann, is a true gentleman. I look forward to my next car buying experience at The Collection.
Larissa Vega
Best place to service your vehicle Erick Flores is amazing. They take great care of my Jaguar and me.
Angelia Paul
The Collection offers a high end selections of vehicles. The service advisors are awesome. They take care of your car as if it was theirs. They make sure you are scheduled for your vehicle maintenance. They accommodated me to and from the service center. Cosmetics that needs taken care of that I didn’t even mention but they noticed it; they repaired it. Totally awesome customer service with a smile. I recommend you get the experience that I have by making sure your next vehicle is from THE COLLECTION
Carlos Garcia
excellent service and quality workmanship with properly trained personnel from the receptionist to the service advisor and same goes for their sales people. I have been a Jaguar and Maserati client and happy to recommend my clients. family and colleague's to THE COLLECTION for your next car. they are located in Coral Gables.
It brings me great sadness to write this review. However, this is by far the worst customer service I have received at any dealership. Last week, on March 23rd, my vehicle required emergency auto service. My appointed service advisor Dari Antonio and Scott Struble service manager, failed to assist my request to provide me with a loan vehicle as I am a first responder and I am unable to attend work. I expressed my unhappiness a myriad of times, as a vehicle is a must, as I am the caretaker for my elderly grandma, who recently had surgery. I don’t understand how a luxury brand can not offer its clients a loaner/rental vehicle after 7 days with no car. I adore my car, but if I had known what I know now, I would not have bought it.I would never have purchased a Porsche vehicle. Potential buyers, please rethink going to The Collection Porshe at Coral Gables for maintenance service.
Excellent service! They know their cars. Very clean and professional. My purchase for a Tesla was a smooth transaction. They made me feel like family. Will definitely purchase from them again and recommend to everyone. Ask for Rego!
Excellent service from Miqueas Melendez.
Mr. Melendez, the Service Advisor, was very helpful to get the car in and out within the same day! Hire more like him!
Excellent service and attention to detail
I had a great experience at the collection purchasing my new car. It was very efficient and the sales person, Steve Barmann, is a true gentleman. I look forward to my next car buying experience at The Collection.
Best place to service your vehicle Erick Flores is amazing. They take great care of my Jaguar and me.
The Collection offers a high end selections of vehicles. The service advisors are awesome. They take care of your car as if it was theirs. They make sure you are scheduled for your vehicle maintenance. They accommodated me to and from the service center. Cosmetics that needs taken care of that I didn’t even mention but they noticed it; they repaired it. Totally awesome customer service with a smile. I recommend you get the experience that I have by making sure your next vehicle is from THE COLLECTION
excellent service and quality workmanship with properly trained personnel from the receptionist to the service advisor and same goes for their sales people. I have been a Jaguar and Maserati client and happy to recommend my clients. family and colleague's to THE COLLECTION for your next car. they are located in Coral Gables.
Great customer service and they treat you with
Restaurantji Recommends
Very professional, great experience! Domingo was knowledgeable and helpful.
Fast service, they went above and beyond to deliver my car when they had to get a part and I couldn’t wait with my baby.
Fast service, great concierge experience!!
They provide great service! Easy and fast.
Best car dealership I have ever dealt with. Excellent, courteous fast service, and a great physical location. A pleasure to deal with.