Domino's Pizza
1400 Ponce de Leon, Coral Gables
(305) 448-7900
Recent Reviews
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Kai was absolutely rude and has no customer service skills. Called in regards to my order that was late and he was a jerk...
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Atmosphere: 3
Probably the worst pizza ordering experience I’ve had. The pizza was an hour late and cold. And the worst part is if you call the number to ask a question, they either don’t pick up or pick up and hang up on you. I called eight times and couldn’t get to anyone.
Don’t waste your time and money on this place.
Atmosphere: 1
Food: 2
Service: 1
Horribly slow (+1hr) 2x in a row - there will be no “3rd time is a charm”
Food: 3
Service: 1
It's already been 3 times that the order is not ready, and I have to wait an additional 15 minutes at the agreed time.
Parking: The parking lot is located behind the restaurant, it is free, although there are few spaces.
The people that work here are incompetent completely. I just ordered food and went into the store with exact amount of cash needed and before I even gave the lady the money she tells me they don't have change and can't accept cash! Then I looked at her and told her so you cant accept cash at all?? She said no! So I had to go to my car to get a bank card and when I came back in I told her I have exact amount and she just ignored me so I asked her did you hear me?? I have the exact amount and she goes oh...it's like lady before I even give you the money ask me if I need change don't just tell me you can't accept cash like how much money did she think I was going to give her for an order of $25 ??? HORRIBLE not only that but when I went inside nobody saids hello or anything like yeah customer service sucks and so do these people's competence and skill in working a business. Next time be clear and ask do you have exact change because If not we don't have change instead of saying we can't accept cash like when she first said we don't have change I thought she misspoke and meant they don't have a way of accepting cash at the moment because again she was not clear....GEEZ!
Atmosphere: 1
Food: 1
Service: 1
Lady behind register was quite and polite.
I live two blocks from the store and they never came with my order even that I paid for delivery and live two blocks away I have to pick up and they gave me a cold pizza and with an employee actitud, horrible service…
Atmosphere: 1
Food: 1
Service: 1
Managers have no idea what they’re doing
Atmosphere: 1
Food: 1
Service: 1
I can’t believe what happened to me at this location. Tonight I called to order a pizza. The lady spoke to me in Spanish. I asked her if she spoke English she said no, and then hung up on me. Then I decided to drive down to confront her for her rudeness and she just completely ignored me.. spoke to a gentleman working there to explain to him what happened but he didn’t speak English either.. the worst part is this Domino’s Pizza is located in the heart of Coral Gables.. I stopped coming here awhile back because when I was waiting for my pizza, the two employees were in the back, running around the parking lot, chasing each other laughing.This place definitely needs corporate to visit and make changes
Restaurantji Recommends
It happens that the establishment should work until 1 am and the workers do not want to attend or receive orders at 11 pm. I don't know what happens. I have been a customer for a long time but today, September 3, they did not want to serve me, they told me it was closed and they did not attend. the telephone, this situation is unfortunate but there are people who finish work late and would like to pay for a service
Food: 3
I live in 100 Andalusia Ave. this pizza place is literally down the street from me every time I call it seems like the people inside does not want to work which makes no sense. The most irritating part about this situation is that when you’re placing your order and they don’t feel like working they tell you they don’t speak English, why are these people working in a place that don’t speak English and we live in America make it make sense Domino’s needs to find a new location because we love pizza in Coral Gables and y’all need better people to serve us instead of people who don’t take pride and what they do
Atmosphere: 1
Food: 5
Service: 1
I just went to the place and they did not attend to me because they had many orders and the wait was 45 minutes or more. And the two boys laughing as if it was something funny….
I always order from here, it's going on 10+ years, my favorite pizza- always tastes amazing, pizza is always delivered on time, staff who deliver are always friendly - my personal experience here - never negative. And prices are the best!!!!
Atmosphere: 5
Food: 5
Service: 5
Pizza took 80 minutes to arrive, just a mile or two away, on a weekday. It was barely warm and box partially crushed. $35 for a medium pizza. Wow.
Food: 3
Service: 2
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