Omer was very upbeat and friendly when he served us at the register! Amazing customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mini Pretzel Dogs Bundle, Regular Pretzel Nuggets Bundle
Shneider Telismond
Great service and patience withcustomers
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Sugar Pretzel Bundle
Rikka B.
The manager Jacob and the upper management Nathalie are so unprofessional. They overwork the teens and they break all kind of child labor laws. They need to be shut down
Kafina
Stopped by looking for the confetti nuggets and was told to wait 15-20mins, so I waited 25mins for good measure when I came back I was told they were making them anymore after making me wait. Completely disgusted by these lies and infront my child too.
Atmosphere: 1
Food: 2
Service: 1
Vicky H
I stood at the counter for a few minutes then finally a girl comes from the back laughing with two other staff members and was told they aren’t making any pretzels because they are short staffed ? but 3 staff members have time to time to laugh in the back room and leave the counter unattended?!
ART BEN
one of the worst customer's service attention... I ordered treats for my kids and the lady "Jenifer" was very disrespectful... do not go to this store. Jenifer is horrible, she mistreated me in front of my kids and the attention was horrible. she was with a guy that was also with a horrible aptitude.... the service was 0 stars.
Ирина Александровна
The mini pretzel dogs serving is 10 pieces, but this location puts only 7 in the cup. That's even fewer than the 8 they were providing last year. The dough is puffy, so the cup appears full. Not nice to short change your customers, the product is already overpriced?.
Arturo Benites
one of the worst customer's service attention... I ordered treats for my kids and the lady "Jenifer" was very disrespectful... do not go to this store. Jenifer is horrible, she mistreated me in front of my kids and the attention was horrible. she was with a guy that was also with a horrible aptitude.... the service was 0 stars.
Raquel (Minnie)
I ordered a mini dog bundle meal with a blue raspberry lemonade on my lunch break. When I went to sit and eat the pretzels were a little over cooked which I don’t like and also I took a drink and it tasted like the machine hasn’t been cleaned or the lemonade was sitting out passed due. I proceeded to get my money back but the manager gave me a big hassle and was very dismissive when I was trying to explain everything. I only was given a refund for the drink and not the whole meal and had to rebuy pretzel dogs I didn’t eat!!!! Never again!!
Jaqui M.
Very bad service, the seller was very rude, plus the gave me a slushy instead of a mango smoothie. When I asked for the smoothie that I wanted, he insisted that the slushy was the smoothie in a very rude way. Never buy again in that place.
I love their pretzels especially garlic parm, plain no salt, almond and cinnamon but the last 2 times there were no pretzels at either location in the mall only the pretzels pieces in a cup. I don't get it since it's a place known for pretzels. I even watched others walk away too since there was none. This needs to improve.
Scorpix Films
I ask for a whole pretzel and they said the don't make them any more, only minis.
HawaiiBobsGardenArt
Fresh hot pretzels prepared just the way you like it!The giant pretzel comes with big crystals of salt or none at all. It is buttery and soft what a treat. If you like the small bites they are great snack with a frozen lemonade. This is by far one of the most popular locations serving food at the Coral Square Mall.
Vicky J
I stood at the counter for a few minutes then finally a girl comes from the back laughing with two other staff members and was told they aren’t making any pretzels because they are short staffed ? but 3 staff members have time to time to laugh in the back room and leave the counter unattended?!
Keasha Downer
Delivery from this location is awful. The 1 star rating is for both aunt Anne and DoorDash, their delivery partner. I live less than 10 minutes away. My order arrived almost 2 hours after I placed it. It was ice cold. The ice had melted into the drinks. The food was not sealed, and the delivery person was not wearing a mask. We are still in a pandemic last time I checked. I’ve been trying to get help with this order for over an hour. DoorDash referred me to aunt Anne’s, who in turn, referred me back to DoorDash. 0% ownership from either side. Guess I have no choice but to chuck this in the trash and take the Loss. I pray they open a wetzels pretzels near here one day. This is trash.
Omer was very upbeat and friendly when he served us at the register! Amazing customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mini Pretzel Dogs Bundle, Regular Pretzel Nuggets Bundle
Great service and patience withcustomers
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Sugar Pretzel Bundle
The manager Jacob and the upper management Nathalie are so unprofessional. They overwork the teens and they break all kind of child labor laws. They need to be shut down
Stopped by looking for the confetti nuggets and was told to wait 15-20mins, so I waited 25mins for good measure when I came back I was told they were making them anymore after making me wait. Completely disgusted by these lies and infront my child too.
Atmosphere: 1
Food: 2
Service: 1
I stood at the counter for a few minutes then finally a girl comes from the back laughing with two other staff members and was told they aren’t making any pretzels because they are short staffed ? but 3 staff members have time to time to laugh in the back room and leave the counter unattended?!
one of the worst customer's service attention... I ordered treats for my kids and the lady "Jenifer" was very disrespectful... do not go to this store. Jenifer is horrible, she mistreated me in front of my kids and the attention was horrible. she was with a guy that was also with a horrible aptitude.... the service was 0 stars.
The mini pretzel dogs serving is 10 pieces, but this location puts only 7 in the cup. That's even fewer than the 8 they were providing last year. The dough is puffy, so the cup appears full. Not nice to short change your customers, the product is already overpriced?.
one of the worst customer's service attention... I ordered treats for my kids and the lady "Jenifer" was very disrespectful... do not go to this store. Jenifer is horrible, she mistreated me in front of my kids and the attention was horrible. she was with a guy that was also with a horrible aptitude.... the service was 0 stars.
I ordered a mini dog bundle meal with a blue raspberry lemonade on my lunch break. When I went to sit and eat the pretzels were a little over cooked which I don’t like and also I took a drink and it tasted like the machine hasn’t been cleaned or the lemonade was sitting out passed due. I proceeded to get my money back but the manager gave me a big hassle and was very dismissive when I was trying to explain everything. I only was given a refund for the drink and not the whole meal and had to rebuy pretzel dogs I didn’t eat!!!! Never again!!
Very bad service, the seller was very rude, plus the gave me a slushy instead of a mango smoothie. When I asked for the smoothie that I wanted, he insisted that the slushy was the smoothie in a very rude way. Never buy again in that place.
Restaurantji Recommends
I love their pretzels especially garlic parm, plain no salt, almond and cinnamon but the last 2 times there were no pretzels at either location in the mall only the pretzels pieces in a cup. I don't get it since it's a place known for pretzels. I even watched others walk away too since there was none. This needs to improve.
I ask for a whole pretzel and they said the don't make them any more, only minis.
Fresh hot pretzels prepared just the way you like it!The giant pretzel comes with big crystals of salt or none at all. It is buttery and soft what a treat. If you like the small bites they are great snack with a frozen lemonade. This is by far one of the most popular locations serving food at the Coral Square Mall.
I stood at the counter for a few minutes then finally a girl comes from the back laughing with two other staff members and was told they aren’t making any pretzels because they are short staffed ? but 3 staff members have time to time to laugh in the back room and leave the counter unattended?!
Delivery from this location is awful. The 1 star rating is for both aunt Anne and DoorDash, their delivery partner. I live less than 10 minutes away. My order arrived almost 2 hours after I placed it. It was ice cold. The ice had melted into the drinks. The food was not sealed, and the delivery person was not wearing a mask. We are still in a pandemic last time I checked. I’ve been trying to get help with this order for over an hour. DoorDash referred me to aunt Anne’s, who in turn, referred me back to DoorDash. 0% ownership from either side. Guess I have no choice but to chuck this in the trash and take the Loss. I pray they open a wetzels pretzels near here one day. This is trash.