Friendly staff, packed to go neatly in a bag. DQ is always a safe bet for a tasty desert
G G
Unfortunately I didn’t get her name but the lady working this morning and also yesterday is a GEM! Finally a good staff member here! I’m showing appreciation of her with this 5* review! She was so nice yesterday 09.19 friday when I ordered a cake and she was just as amazing today 09.20. When I picked it up! Thank you for making my day very happy with your kindness and big smile on your face.
Bob Dunn
Always nice to relax here with an ice cream 🍦🍦🍦 and meet other people to.
Sabrina Lancaster
My three young daughters were so excited to visit Dairy Queen for the very first time after seeing videos on TikTok. We drove 35 minutes out of our way to support the Coral Springs location, and sadly, it turned out to be a disappointing experience that left us all feeling hurt and unseen.
When we arrived, the restaurant was clean, well-lit, and fully stocked with cakes and frozen treats. A few customers were seated, and some kids were enjoying their desserts. It looked promising. Upon entering, I approached the counter and asked a team member named Sarah if there was a restroom. She didn’t respond. Another young lady came to the front, and I waited again for a reply, but still, no one acknowledged me.
I urgently needed to use the restroom, so I left my daughters at the counter and asked them to look over the menu. When I returned, two young men — who had entered after us — were already being served. We continued waiting at the front, hoping to be acknowledged, but were met with silence. I understand the team may have been busy, but even brief eye contact or a simple “we’ll be with you shortly” would have made all the difference.
We stood there waiting — me and my three little girls — and not one staff member said a word. I tried to establish eye contact with multiple team members, including Sarah who returned to the front four times. Still, nothing. My 8-year-old looked up at me and asked quietly, “Mommy, are we invisible?”
That question broke my heart.
When Sarah finally asked what we’d like to order, I calmly asked if she was the manager. She said no and went to get someone. A young man named Carlos came to the register, and I asked my daughter to repeat the question she had asked me. I explained to him how painful and uncomfortable it was to be overlooked like that, especially for my children — this was supposed to be a joyful memory.
Unfortunately, I didn’t feel Carlos truly understood the weight of what I was saying. We were the only Black family in the restaurant, and while others chatted and enjoyed their treats, my daughters left feeling dismissed and invisible.
I told Carlos we would not be supporting the business that evening, but I sincerely hope the staff can take this as a learning moment. I’m not here to bash anyone — this was our first time visiting, and I trust the employees are good people beyond this experience. But tonight, they missed the mark.
From one mama bear to another: please be mindful. Your actions — or lack thereof — matter, especially to little hearts who were just excited to try their first Blizzard.
Ljk1619 Kaplan
Attempted to get ice cream over the weekend and found Lindsay working alone during a busy time. She was doing her best, trying to service a long line of customers and keep a smile on her face. The temperature in the store is way too hot and very uncomfortable. The owners should be ashamed of themselves and need to do a better job planning for peak hours.!
Hi People
went there a little late and miss nikki and i want to say the girls name was ali make the place very bright great service always smiles and just the best personality enough to go out my way and write a review about it so if you’re having a bad day walk in here to get some ice cream and be greeted by amazing people.
The Cool Traveler
I liked my blizzard and the Dairy Queen is your average Dairy Queen
Robert Merritt
Best blizzard! made the right way
Ronin Warrior
10 out of 10 would recommend the ice cream was delicious and the customer service was even better
Atmosphere: 5
Food: 5
Service: 5
David Tyree
What can I say...BLIZZARDS!!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Turtle Pecan Cluster Blizzard Treat, Hot Fudge
Drive thru soft vanilla is the same at every DQ. If you need an afternoon pick me up a DQ ice cream cone hits the spot every time. I’ve never been inside a DQ so I can’t really comment on the interior.
Atmosphere: 3
Food: 5
Service: 5
Dylan Hunter
Went with the family to grab some blizzards on Saturday night, the employees were really kind and helped keep the line moving! Delicious blizzards, we will be back
Buddy Mountcastle
This is a small Dairy Queen in a plaza near Publix. The staff is awesome, super friendly and very efficient. The place may be small, but it is VERY clean. I was happy I stumbled across it. LOVE their soft serve strawberry sundaes. My son LOVES their cookie dough blizzards.
STACYANN EASTWOOD
Customer service was good and fast service.
Alejandra Cruz Mendoza
I loved the churro cone, you have to try it, excellent!
Friendly staff, packed to go neatly in a bag. DQ is always a safe bet for a tasty desert
Unfortunately I didn’t get her name but the lady working this morning and also yesterday is a GEM! Finally a good staff member here! I’m showing appreciation of her with this 5* review! She was so nice yesterday 09.19 friday when I ordered a cake and she was just as amazing today 09.20. When I picked it up! Thank you for making my day very happy with your kindness and big smile on your face.
Always nice to relax here with an ice cream 🍦🍦🍦 and meet other people to.
My three young daughters were so excited to visit Dairy Queen for the very first time after seeing videos on TikTok. We drove 35 minutes out of our way to support the Coral Springs location, and sadly, it turned out to be a disappointing experience that left us all feeling hurt and unseen.
When we arrived, the restaurant was clean, well-lit, and fully stocked with cakes and frozen treats. A few customers were seated, and some kids were enjoying their desserts. It looked promising. Upon entering, I approached the counter and asked a team member named Sarah if there was a restroom. She didn’t respond. Another young lady came to the front, and I waited again for a reply, but still, no one acknowledged me.
I urgently needed to use the restroom, so I left my daughters at the counter and asked them to look over the menu. When I returned, two young men — who had entered after us — were already being served. We continued waiting at the front, hoping to be acknowledged, but were met with silence. I understand the team may have been busy, but even brief eye contact or a simple “we’ll be with you shortly” would have made all the difference.
We stood there waiting — me and my three little girls — and not one staff member said a word. I tried to establish eye contact with multiple team members, including Sarah who returned to the front four times. Still, nothing. My 8-year-old looked up at me and asked quietly, “Mommy, are we invisible?”
That question broke my heart.
When Sarah finally asked what we’d like to order, I calmly asked if she was the manager. She said no and went to get someone. A young man named Carlos came to the register, and I asked my daughter to repeat the question she had asked me. I explained to him how painful and uncomfortable it was to be overlooked like that, especially for my children — this was supposed to be a joyful memory.
Unfortunately, I didn’t feel Carlos truly understood the weight of what I was saying. We were the only Black family in the restaurant, and while others chatted and enjoyed their treats, my daughters left feeling dismissed and invisible.
I told Carlos we would not be supporting the business that evening, but I sincerely hope the staff can take this as a learning moment. I’m not here to bash anyone — this was our first time visiting, and I trust the employees are good people beyond this experience. But tonight, they missed the mark.
From one mama bear to another: please be mindful. Your actions — or lack thereof — matter, especially to little hearts who were just excited to try their first Blizzard.
Attempted to get ice cream over the weekend and found Lindsay working alone during a busy time. She was doing her best, trying to service a long line of customers and keep a smile on her face. The temperature in the store is way too hot and very uncomfortable. The owners should be ashamed of themselves and need to do a better job planning for peak hours.!
went there a little late and miss nikki and i want to say the girls name was ali make the place very bright great service always smiles and just the best personality enough to go out my way and write a review about it so if you’re having a bad day walk in here to get some ice cream and be greeted by amazing people.
I liked my blizzard and the Dairy Queen is your average Dairy Queen
Best blizzard! made the right way
10 out of 10 would recommend the ice cream was delicious and the customer service was even better
Atmosphere: 5
Food: 5
Service: 5
What can I say...BLIZZARDS!!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Turtle Pecan Cluster Blizzard Treat, Hot Fudge
Restaurantji Recommends
Drive thru soft vanilla is the same at every DQ. If you need an afternoon pick me up a DQ ice cream cone hits the spot every time. I’ve never been inside a DQ so I can’t really comment on the interior.
Atmosphere: 3
Food: 5
Service: 5
Went with the family to grab some blizzards on Saturday night, the employees were really kind and helped keep the line moving! Delicious blizzards, we will be back
This is a small Dairy Queen in a plaza near Publix. The staff is awesome, super friendly and very efficient. The place may be small, but it is VERY clean. I was happy I stumbled across it. LOVE their soft serve strawberry sundaes. My son LOVES their cookie dough blizzards.
Customer service was good and fast service.
I loved the churro cone, you have to try it, excellent!
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