RIP OFF!! OMG I just can't believe what this place gave me for $9!!(See Pics)
They should be so embarrassed to even try to serve what they gave me. I got a BOWL of HEARTY CHICKEN SOUP...it wasnt HEARTY it was HARDLY!! Hardly any soup at all! Literally not joking when I say I could of bought a can of Campbell's soup or many other varieties of Chicken Soup in the can and would of been more of a meal .much larger proportion and taste better.
I never felt more ripped off..there was a few tiny tiny pieces of chicken and just a few tiny pieces of noodle and the rest was all carrots and barely any broth either
Look at the bowl and look how much is in the bowl!! It is like 1/3 of the bowl if that..I have no idea if this is normal or the person that served me didn't know what she was doing.
But I know I would never ever get that soup or soup there and would warn you all as well as you will feel ripped off and a fool for paying so much for this. Truly disappointed..shameful Panera..what a joke.
Total waste of money. 👎👎👎👎
Atmosphere: 4
Food: 1
Service: 4
Bella Ali
Courteous staff and pleasant atmosphere. Food is ready in quite a timely fashion 😋
Atmosphere: 5
Food: 4
Service: 5
Al Mo
I have gone to this location plus all the following locations; on Cleary, on Federal Hwy, St. Rd 7 off Wiles, and in Hillsboro off Hwy 1, and of all of them, this one in Coral Springs on University has the worst consistency in food orders, with presentation, and production/creation.
I've had the Mediterranean Salad at all locations, and this place gives the bowl at about 60% full, (in comparison to the commercials, but substantially less then all the other locations. Food shifted when I showed it to another-over tilt).
If you pay extra for items, they don't pay attention and give the same proportion, so don't pay for anything extra. Then, if you ask for items listed on the app as an option, you expect to receive it, but if they exclude it, they don't even bother telling you. I've been here 3 times for dinner, and the first time was ok. The second time was bad. This third time was the worst, that I now know, I will never go to this location again.
I've even called to notify the manager after the 2nd visit, hoping they would have some level of consistency and quality control, but it just doesn't exist. Is this location hurting so much that they are cutting back on the food orders? That approach does the opposite in bringing people back, and patrons do notice. Many don't bother taking the time to inform the public. Instead, they just stop going. This locations is often slow, with minimal guests, which maybe was a tip off that I failed to connect.
What happened to this chain? Remember when they first began and how attentive and generous they were with their service, and food orders? It's not just the salads either. I've actually seen people come up and complain about the portions/food or the overall orders while I've been there, and didn't think about it.
(I just read reviews, and several guests addressed the same issue. 1st Pic is what I got. 2nd Pic is what they advertise. Not even close).
Competition exists, and I'm asking that they at least come close to what Panera advertises, or his you used to prepare meals long ago. In the future, I will drive further to another location, or just change my cuisine choices. Hope this location get some training on quality control and food presentations from their mgt, and retrain their staff, otherwise, I am sure this location will likely close. Good luck patrons and Coral Springs Panera.
Atmosphere: 2
Food: 1
Service: 1
DJ “DJ GQ” GQ
This is a safe go to, when I don't want to give my 6 year old fast food, but I need food fast lol. The quality of food is pretty consistent, the place is usually pretty clean, and the service is great!
Atmosphere: 5
Food: 5
Service: 5
Mario Hernandez
Horrible service never acknowledged us to take our order. No one was in front of us. Whoever the lady was in the blue shirt and the guy that came out of the kitchen both saw us and yet never said a word - not even “ will be with you in a minute”!! Your employees definitely need customer service training! I just wanted to order a salad. You just lost a customer, not that you really care.
Atmosphere: 1
Service: 1
Waguih Messiha
Very confusing reward system on app.
Atmosphere: 5
Food: 4
Service: 4
marisa rodriguez
Always Panera Bread I love the French baguette The delicious food
Atmosphere: 5
Food: 5
Service: 5
Kittykat gamer21
I love chicken Chipotle avocado melts 😋
Atmosphere: 5
Food: 5
Service: 5
Rebbecca Rivard
Love Panera- took a break for awhile and now am in love again. :)
Atmosphere: 4
Food: 5
Service: 5
Anatoly Kogan
As casual as it gets. Some guests were older couples, some were local employees on lunch, several retirees playing dominos, families with kids, individuals staring at their laptops... Everybody is welcomed. Fuji apple salad was as good as it gets.
TF why cant you put the cream cheese on the bagel for me? Like what? Do i need to assemble my own breakfast sandwich too? like take the cheese out of the plastic, take the egg out of the plastic and assemble it myself? Im covered in cream cheese from being forced to assemble My 5$ bagel. Sorry but you suck foreal, change this nonsense immediately!
Atmosphere: 5
Food: 5
Service: 5
Lady RW
Horrible customer service.
Anna Krantz
Please add more dressing in these 2 Oz cups, for the amount we pay for these salads this is ridiculous!!! And it's been like that for a while .all I'm asking is fill up the 2 Oz cup it's doesn't cost that much!!!!!!! Especially while your prices keep rising
Atmosphere: 5
Food: 5
Service: 5
EffieM A.
Update: Came mid-morning on 06/01/2019. Ate as much as I could and, although I sat at an outside table, I approached the Dining Room attendant (female "busser" with blonde hair) to ask for a ToGo bag who pointed towards the counter and advised I could ask for one at the counter. No sooner did I pick up a small pastry bag- empty- that I looked towards my unattended table outside and saw the same dining room attendant collect all the items off my table and place them in a trash receptacle. So dumb. Despite what the app showed, I was told on telephone Artisan Ham is available here so I went in person to order a breakfast sandwich made with said gourmet Ham. Couldn't order it via the app., in other words. Was day after Thanksgiving 2018. Yes, Black Friday. The store was not too crowded yet and there was a family of 3, only, ahead of me. I thought about leaving because their transaction seemed like it would never end. Their transaction took 15 minutes. Eventually my turn came. I tried to swipe in as a Rewards member with my Full-size Panera Card but it wouldn't work. Next, I handed over my mini keyring Panera Card which did work. Whew! I told her (Cashier) about the breakfast sandwich with Artisan Ham, Egg, and Roasted Tomato (RT) I wanted, explained how I wanted it with NoCheese and I even told her its price. She was trying to process my Card (Panera) at the time so after I was swiped in I repeated my Artisan Ham Breakfast Sandwich order including the $4.99 price and I mentioned that it was the second breakfast sandwich on the Menu after Steak Sandwich and that I was getting it with No Cheese. She had rung my order in quickly but incorrectly, it seems, because a price other than the price I told her came up plus I did NOT see RoastedTomato on the screen so I realized she probably rang in a different Ham breakfast sandwich. She deleted it and started over with me painstakingly telling her that mine was to have RT on it but No Cheese. She then asked if all I wanted on it was ham, egg, and salt and pepper. I answered that I really wanted the RT on it so I asked her, "remember?" As she struggled, she told me she was "new." Eventually she rang in my order and asked "Is that it?" Oh, I was given a buzzer. I paid, and as is always the case at this Coral Springs Panera, I was NOT thanked. I thought to myself: Panera has not ruined its record of not saying thank you. I could not taste the Ham for the RT (roasted tomato). The RoastedTomato would have been better, I think, if it were a plain roasted tomato. Instead, it was an over processed compote of some sort. In addition, the ham portion seemed small. So those are the two reasons I could not taste the Artisan Ham on my ham breakfast sandwich. It did come with a nice Over Easy egg on it just like I wanted. My Cashier was Meaghan. I don't think I would reorder this particular sandwich again. When I do order from here again I will try to order from the Panera app. When the app is fully operational and the item I seek does not show as "out of stock" ordering from the app is much more enjoyable than ordering from a live Cashier here. I always run into difficulty when trying to order from a live person/Cashier here and, as indicated above, the person never says "thank you" anyway. I don't blame Meaghan for today's mediocre visit. I blame her Trainer. Update 12/2024: Came in in-person with full-size Panera loyalty card in hand a week before Christmas 2024. I approached male Cashier but he motioned for me to wait and next he walked over to the pastry case ashe tells me “I’ll be back” yet he never came back. Ha ha. I approached a second Cashier as I clutched my full-size loyalty card. She asked “do you have a Number?” “I have this card and it has numbers on it.” I now think she meant my tel. number. I asked whether there is Multi-grain Bagel; she says “yes.” I ordered mine toasted with side of Low-F cream
Sujee Caryan
I had a very disappointing experience at this Panera today. A woman in her 40s or 50s with dark skin took our order, and throughout the entire interaction, she was unfriendly and unwelcoming. She didn't greet us or smile once, and when we had questions about our order, her responses were curt and seemed annoyed. I felt rushed and uncomfortable. This is the first time I've ever had such an experience at Panera.
The dining area was also dirty, with breadcrumbs all over the tables and floors, and the bathroom was not well-maintained. Of course, the food that came out was awful.
RIP OFF!! OMG I just can't believe what this place gave me for $9!!(See Pics)
They should be so embarrassed to even try to serve what they gave me. I got a BOWL of HEARTY CHICKEN SOUP...it wasnt HEARTY it was HARDLY!! Hardly any soup at all! Literally not joking when I say I could of bought a can of Campbell's soup or many other varieties of Chicken Soup in the can and would of been more of a meal .much larger proportion and taste better.
I never felt more ripped off..there was a few tiny tiny pieces of chicken and just a few tiny pieces of noodle and the rest was all carrots and barely any broth either
Look at the bowl and look how much is in the bowl!! It is like 1/3 of the bowl if that..I have no idea if this is normal or the person that served me didn't know what she was doing.
But I know I would never ever get that soup or soup there and would warn you all as well as you will feel ripped off and a fool for paying so much for this. Truly disappointed..shameful Panera..what a joke.
Total waste of money. 👎👎👎👎
Atmosphere: 4
Food: 1
Service: 4
Courteous staff and pleasant atmosphere.
Food is ready in quite a timely fashion 😋
Atmosphere: 5
Food: 4
Service: 5
I have gone to this location plus all the following locations; on Cleary, on Federal Hwy, St. Rd 7 off Wiles, and in Hillsboro off Hwy 1, and of all of them, this one in Coral Springs on University has the worst consistency in food orders, with presentation, and production/creation.
I've had the Mediterranean Salad at all locations, and this place gives the bowl at about 60% full, (in comparison to the commercials, but substantially less then all the other locations. Food shifted when I showed it to another-over tilt).
If you pay extra for items, they don't pay attention and give the same proportion, so don't pay for anything extra. Then, if you ask for items listed on the app as an option, you expect to receive it, but if they exclude it, they don't even bother telling you. I've been here 3 times for dinner, and the first time was ok. The second time was bad. This third time was the worst, that I now know, I will never go to this location again.
I've even called to notify the manager after the 2nd visit, hoping they would have some level of consistency and quality control, but it just doesn't exist. Is this location hurting so much that they are cutting back on the food orders? That approach does the opposite in bringing people back, and patrons do notice. Many don't bother taking the time to inform the public. Instead, they just stop going. This locations is often slow, with minimal guests, which maybe was a tip off that I failed to connect.
What happened to this chain? Remember when they first began and how attentive and generous they were with their service, and food orders? It's not just the salads either. I've actually seen people come up and complain about the portions/food or the overall orders while I've been there, and didn't think about it.
(I just read reviews, and several guests addressed the same issue. 1st Pic is what I got. 2nd Pic is what they advertise. Not even close).
Competition exists, and I'm asking that they at least come close to what Panera advertises, or his you used to prepare meals long ago. In the future, I will drive further to another location, or just change my cuisine choices. Hope this location get some training on quality control and food presentations from their mgt, and retrain their staff, otherwise, I am sure this location will likely close.
Good luck patrons and Coral Springs Panera.
Atmosphere: 2
Food: 1
Service: 1
This is a safe go to, when I don't want to give my 6 year old fast food, but I need food fast lol. The quality of food is pretty consistent, the place is usually pretty clean, and the service is great!
Atmosphere: 5
Food: 5
Service: 5
Horrible service never acknowledged us to take our order. No one was in front of us. Whoever the lady was in the blue shirt and the guy that came out of the kitchen both saw us and yet never said a word - not even “ will be with you in a minute”!! Your employees definitely need customer service training! I just wanted to order a salad. You just lost a customer, not that you really care.
Atmosphere: 1
Service: 1
Very confusing reward system on app.
Atmosphere: 5
Food: 4
Service: 4
Always Panera Bread
I love the French baguette
The delicious food
Atmosphere: 5
Food: 5
Service: 5
I love chicken Chipotle avocado melts 😋
Atmosphere: 5
Food: 5
Service: 5
Love Panera- took a break for awhile and now am in love again. :)
Atmosphere: 4
Food: 5
Service: 5
As casual as it gets. Some guests were older couples, some were local employees on lunch, several retirees playing dominos, families with kids, individuals staring at their laptops... Everybody is welcomed. Fuji apple salad was as good as it gets.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
TF why cant you put the cream cheese on the bagel for me? Like what? Do i need to assemble my own breakfast sandwich too? like take the cheese out of the plastic, take the egg out of the plastic and assemble it myself? Im covered in cream cheese from being forced to assemble My 5$ bagel. Sorry but you suck foreal, change this nonsense immediately!
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service.
Please add more dressing in these 2 Oz cups, for the amount we pay for these salads this is ridiculous!!! And it's been like that for a while
.all I'm asking is fill up the 2 Oz cup it's doesn't cost that much!!!!!!! Especially while your prices keep rising
Atmosphere: 5
Food: 5
Service: 5
Update: Came mid-morning on 06/01/2019. Ate as much as I could and, although I sat at an outside table, I approached the Dining Room attendant (female "busser" with blonde hair) to ask for a ToGo bag who pointed towards the counter and advised I could ask for one at the counter. No sooner did I pick up a small pastry bag- empty- that I looked towards my unattended table outside and saw the same dining room attendant collect all the items off my table and place them in a trash receptacle. So dumb.
Despite what the app showed, I was told on telephone Artisan Ham is available here so I went in person to order a breakfast sandwich made with said gourmet Ham. Couldn't order it via the app., in other words. Was day after Thanksgiving 2018. Yes, Black Friday. The store was not too crowded yet and there was a family of 3, only, ahead of me. I thought about leaving because their transaction seemed like it would never end. Their transaction took 15 minutes.
Eventually my turn came. I tried to swipe in as a Rewards member with my Full-size Panera Card but it wouldn't work. Next, I handed over my mini keyring Panera Card which did work. Whew!
I told her (Cashier) about the breakfast sandwich with Artisan Ham, Egg, and Roasted Tomato (RT) I wanted, explained how I wanted it with NoCheese and I even told her its price. She was trying to process my Card (Panera) at the time so after I was swiped in I repeated my Artisan Ham Breakfast Sandwich order including the $4.99 price and I mentioned that it was the second breakfast sandwich on the Menu after Steak Sandwich and that I was getting it with No Cheese.
She had rung my order in quickly but incorrectly, it seems, because a price other than the price I told her came up plus I did NOT see RoastedTomato on the screen so I realized she probably rang in a different Ham breakfast sandwich. She deleted it and started over with me painstakingly telling her that mine was to have RT on it but No Cheese. She then asked if all I wanted on it was ham, egg, and salt and pepper. I answered that I really wanted the RT on it so I asked her, "remember?" As she struggled, she told me she was "new." Eventually she rang in my order and asked "Is that it?" Oh, I was given a buzzer. I paid, and as is always the case at this Coral Springs Panera, I was NOT thanked. I thought to myself: Panera has not ruined its record of not saying thank you.
I could not taste the Ham for the RT (roasted tomato). The RoastedTomato would have been better, I think, if it were a plain roasted tomato. Instead, it was an over processed compote of some sort. In addition, the ham portion seemed small. So those are the two reasons I could not taste the Artisan Ham on my ham breakfast sandwich. It did come with a nice Over Easy egg on it just like I wanted.
My Cashier was Meaghan. I don't think I would reorder this particular sandwich again. When I do order from here again I will try to order from the Panera app. When the app is fully operational and the item I seek does not show as "out of stock" ordering from the app is much more enjoyable than ordering from a live Cashier here. I always run into difficulty when trying to order from a live person/Cashier here and, as indicated above, the person never says "thank you" anyway. I don't blame Meaghan for today's mediocre visit. I blame her Trainer.
Update 12/2024: Came in in-person with full-size Panera loyalty card in hand a week before Christmas 2024. I approached male Cashier but he motioned for me to wait and next he walked over to the pastry case ashe tells me “I’ll be back” yet he never came back. Ha ha. I approached a second Cashier as I clutched my full-size loyalty card. She asked “do you have a Number?” “I have this card and it has numbers on it.” I now think she meant my tel. number. I asked whether there is Multi-grain Bagel; she says “yes.” I ordered mine toasted with side of Low-F cream
I had a very disappointing experience at this Panera today. A woman in her 40s or 50s with dark skin took our order, and throughout the entire interaction, she was unfriendly and unwelcoming. She didn't greet us or smile once, and when we had questions about our order, her responses were curt and seemed annoyed. I felt rushed and uncomfortable. This is the first time I've ever had such an experience at Panera.
The dining area was also dirty, with breadcrumbs all over the tables and floors, and the bathroom was not well-maintained.
Of course, the food that came out was awful.
Atmosphere: 1
Food: 1
Service: 1
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