Pollo Tropical
$ • Chicken, Latin American, Fast Food
Hours:
5720 Wiles Rd, Coral Springs
(954) 757-7839
About Pollo Tropical
Customers' Favorites
Pollo Tropical Reviews
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Service is too slow. Employee do not even listen to u. I ordered 12.57pm and picked up my order 1.29 pm. Thats ridiculous. Do not come here again
Always slow. Very, very, very slow And missing main items. Maybe one day they will wake up and realize that people in line are NOT being paid to be there.
True story...waited 25 minutes in drive thru to find out that the 2 items I wanted, arroz campesino and the corn soup (the only 2 items they sell with any real flavor) are no longer on the menu. Alrighty then, 1/4 chicken white (came with no skin), caesar salad (no croutons or cheese, gave me just soggy, brown edged lettuce, with a huge amount of dressing...smh) and corn (wasn't closed right so corn water all over the chicken and all in the bag). Pineapple agua fresca, "no we...read full review
Menu
Hours
| Monday | 10:30AM - 12AM |
| Tuesday | 10:30AM - 12AM |
| Wednesday | 10:30AM - 12AM |
| Thursday | 10:30AM - 12AM |
| Friday | 10:30AM - 12AM |
| Saturday | 10:30AM - 12AM |
| Sunday | 10:30AM - 12AM |
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Pollo Tropical is a restaurant with a mixed reputation. While many customers enjoy the excellent Latin menu, affordable prices, and convenient parking, some report issues with salty food and cleanliness, such as dirty tables and bathrooms. The fries have been noted as very salty, and there have been complaints about missing items like napkins and ketchup. Some employees are described as unresponsive, and orders can be incorrect. However, the management is said to be attentive and quick to address concerns. In recent visits, customers have praised specific staff members, like Emmanuel and Miss Jessica, for their amazing customer service. Emmanuel is recognized for being quick, efficient, and kind, while Miss Jessica has impressed customers with her ability to manage the restaurant effectively, even during busy times. Despite these inconsistencies, Pollo Tropical caters well to families and vegetarians, offering customizable options. Overall, Pollo Tropical provides a varied Latin dining experience, though the quality and service may vary across locations.