Great experience here 9-12-25! Fast service and friendly wait staff! Hot food and delicious!
Atmosphere: 5
Food: 5
Service: 5
Jessica Turck
Burger King is going down hill wait in line for a good while 25 min before someone lady came on with a attitude and told me to hold on I said ibhave been for 25 min and there was one person in front waiting to pick food up so I left and went across the street to McDonald's service there was fast and polite .So everyone go to McDonald's NOT BURGER KING
Atmosphere: 1
Food: 1
Service: 1
ShaQuana Weaver Gibson
I am extremely dissatisfied with my recent experience at this establishment. This morning, I placed an order for my children and me through the Uber Eats app. However, when I arrived to pick up our food, I discovered that half of my order was undercooked and missing items. I did not take a photo, but I immediately brought the issue to the attention of the manager on shift. Unfortunately, she displayed a negative attitude and failed to resolve the issue effectively. She acknowledged that she had not bagged my order correctly and informed me that hash browns were unavailable. I was taken aback by her unprofessional demeanor and lack of understanding. As a manager, I expect a higher level of customer service and conflict resolution. Serving cold, undercooked food is unacceptable. Customer service is absolutely horrible. I will never be going back to this establishment, not even for a bottle of water. It's very sad to spend money and not even get good customer service or hot food.
Atmosphere: 1
Food: 1
Service: 1
Christina Carraway
Chicken patty was still frozen
Atmosphere: 2
Food: 2
Service: 4
EmjayMackenziiee
Sometimes it’s good most of the times it’s not however the staff is always pleasant.
Atmosphere: 4
Food: 2
Service: 4
Bo Bo
Dakota is a STAR employee Very helpful and kind Tots were cold, biscuit was okay. Regardless, Dakota made up for it.
(Edit) Tried again this morning.. ordered a chicken and cheese biscuit with hashbrowns. Chicken was tiny and overcooked. Biscuit was hard as a rock. And it didn't come with the cheese I paid for. Hashbrowns were cold and old, again.
Was on my break, so i couldnt go back. Also didn't recieve a receipt, so what can you do? I'll be avoiding in the future.
Atmosphere: 4
Food: 1
Service: 3
Red Aries
The employees are trying, but avoid this place at all costs all together. Don’t think they have improved because they have not. This is their 2nd chance. I’m done. The wait is ridiculous over 15 minutes in drive thru and 9 minutes was at the speaker waiting on someone to greet me. JUST CLOSE THE STORE DOWN.
Atmosphere: 1
Food: 1
Service: 3
Heather Granger
I would honestly avoid this place like the plague! The staff is okay, however, I placed an order through the mobile app. I waited 40 minutes for my food, found out they did not have any fries or apple juice for my kids. I substituted for sweet tea, which they gave me two instead of three, had to fix that. When she gave me my food she said she put mozzarella sticks in there to make up for the fries. Cool, at this point I'm over it, my lunch break is almost up and I have to get this food to my family and go back to work. When I start giving my kids their food, it was GROSS. Old looking tomatoes, lettuce was nasty looking. They literally gave me 12 cold mozzarella sticks to make up for the three small fries and three large fries. My family could not eat any of it. I had to doordash them something else, which is way more expensive than picking it up. At this point I'm irritated, but I figured I could go through the app, talk to someone and request a refund. Sounds easy? NOPE. It's all automated. Somebody has to reach out to me within three days. Meanwhile I'm stuck paying almost $60 for literal garbage wondering if they'll actually reach out to me. There is nobody to actually speak to on the phone. I know they're probably doing their best. I know there's no AC. They need to shut it down honestly.
Atmosphere: 1
Food: 1
Service: 1
Chelsea Baggett
Not once but two times I’ve had the pleasure of being helped by Mercedes and she was the sweetest. The food and employees are so pleasant! ♥️
Don't go here. The staff is unfriendly and unprofessional. They serve cold and nasty food, and they close early. which at least makes sense, considering how terrible they are.
Atmosphere: 1
Food: 1
Service: 1
P Coshatt (redfishpen)
They didn't have most of the advertised specials, the menu displayed items they didn't have and the ones they had were not on the menu. The AC hasn't worked for many months.(It's too hot to dine in)
Atmosphere: 1
Food: 3
Service: 4
Chana Bodiford
I have been sitting here for almost 45 minutes with three kids in the vehicle waiting on what they said we're just fries they had to wait on it's like this every damn time
J VM
Fresh good hot
Atmosphere: 5
Food: 5
Service: 5
David LaVieri
After my visit here yesterday for a whopper I will probably never go to another BK in my life. Service was ok food and cleanliness of the store was way way sub standard. Sorry BK sad to see you go. This store won’t last
No longer open
Atmosphere: 1
Food: 1
Service: 1
Great experience here 9-12-25! Fast service and friendly wait staff! Hot food and delicious!
Atmosphere: 5
Food: 5
Service: 5
Burger King is going down hill wait in line for a good while 25 min before someone lady came on with a attitude and told me to hold on I said ibhave been for 25 min and there was one person in front waiting to pick food up so I left and went across the street to McDonald's service there was fast and polite .So everyone go to McDonald's NOT BURGER KING
Atmosphere: 1
Food: 1
Service: 1
I am extremely dissatisfied with my recent experience at this establishment. This morning, I placed an order for my children and me through the Uber Eats app. However, when I arrived to pick up our food, I discovered that half of my order was undercooked and missing items. I did not take a photo, but I immediately brought the issue to the attention of the manager on shift. Unfortunately, she displayed a negative attitude and failed to resolve the issue effectively. She acknowledged that she had not bagged my order correctly and informed me that hash browns were unavailable. I was taken aback by her unprofessional demeanor and lack of understanding. As a manager, I expect a higher level of customer service and conflict resolution. Serving cold, undercooked food is unacceptable. Customer service is absolutely horrible. I will never be going back to this establishment, not even for a bottle of water. It's very sad to spend money and not even get good customer service or hot food.
Atmosphere: 1
Food: 1
Service: 1
Chicken patty was still frozen
Atmosphere: 2
Food: 2
Service: 4
Sometimes it’s good most of the times it’s not however the staff is always pleasant.
Atmosphere: 4
Food: 2
Service: 4
Dakota is a STAR employee
Very helpful and kind
Tots were cold, biscuit was okay.
Regardless, Dakota made up for it.
(Edit) Tried again this morning.. ordered a chicken and cheese biscuit with hashbrowns.
Chicken was tiny and overcooked. Biscuit was hard as a rock. And it didn't come with the cheese I paid for. Hashbrowns were cold and old, again.
Was on my break, so i couldnt go back. Also didn't recieve a receipt, so what can you do?
I'll be avoiding in the future.
Atmosphere: 4
Food: 1
Service: 3
The employees are trying, but avoid this place at all costs all together. Don’t think they have improved because they have not. This is their 2nd chance. I’m done. The wait is ridiculous over 15 minutes in drive thru and 9 minutes was at the speaker waiting on someone to greet me. JUST CLOSE THE STORE DOWN.
Atmosphere: 1
Food: 1
Service: 3
I would honestly avoid this place like the plague! The staff is okay, however, I placed an order through the mobile app. I waited 40 minutes for my food, found out they did not have any fries or apple juice for my kids. I substituted for sweet tea, which they gave me two instead of three, had to fix that. When she gave me my food she said she put mozzarella sticks in there to make up for the fries. Cool, at this point I'm over it, my lunch break is almost up and I have to get this food to my family and go back to work. When I start giving my kids their food, it was GROSS. Old looking tomatoes, lettuce was nasty looking. They literally gave me 12 cold mozzarella sticks to make up for the three small fries and three large fries. My family could not eat any of it. I had to doordash them something else, which is way more expensive than picking it up. At this point I'm irritated, but I figured I could go through the app, talk to someone and request a refund. Sounds easy? NOPE. It's all automated. Somebody has to reach out to me within three days. Meanwhile I'm stuck paying almost $60 for literal garbage wondering if they'll actually reach out to me. There is nobody to actually speak to on the phone. I know they're probably doing their best. I know there's no AC. They need to shut it down honestly.
Atmosphere: 1
Food: 1
Service: 1
Not once but two times I’ve had the pleasure of being helped by Mercedes and she was the sweetest. The food and employees are so pleasant! ♥️
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Don't go here. The staff is unfriendly and unprofessional. They serve cold and nasty food, and they close early. which at least makes sense, considering how terrible they are.
Atmosphere: 1
Food: 1
Service: 1
They didn't have most of the advertised specials, the menu displayed items they didn't have and the ones they had were not on the menu. The AC hasn't worked for many months.(It's too hot to dine in)
Atmosphere: 1
Food: 3
Service: 4
I have been sitting here for almost 45 minutes with three kids in the vehicle waiting on what they said we're just fries they had to wait on it's like this every damn time
Fresh good hot
Atmosphere: 5
Food: 5
Service: 5
After my visit here yesterday for a whopper I will probably never go to another BK in my life. Service was ok food and cleanliness of the store was way way sub standard. Sorry BK sad to see you go. This store won’t last
Atmosphere: 1
Food: 1
Service: 2
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