Dining area is always messy and dirty, portion of chicken is a joke , there was a hair in my rice.
Atmosphere: 1
Food: 1
Service: 1
Scottie Beam
A dollar for the chicken skin that used to be free? Really? They throw it out anyway if you don't buy it. How greedy do you have to be? Not only that but the chicken portions are getting noticeably smaller than when the place was brand new. This is how you lose customers.
T Rich
I dine here quite often. I've eaten at chicken kitchen since the early 90's so I have seen the changes over the years. I've been eating at this specific location on old Cutler road for about 10years. Tonight I bought nothing new. Just my typical deluxe chop, light lettuce,light tomatoes & wife had the same. So as my chicken was being chopped I asked for the skin and was told I need to pay extra for that.š«Ø I was confused at first thinking the young lady was joking with me but I was wrong she was dead serious! Since when do we start paying extra for the part of the chicken that comes on the š chicken already. I always order a small and have food left over. There was barely any food inside that container. I know the use the white cup to measure which is usually leveled off but this time I felt robbed. Are we rationing everything now like God damn this is crazy.
Atmosphere: 3
Food: 3
Service: 4
Aasim Malik
Prices keep going up, portions are getting smaller, and thereās barely any chicken in the meals. To make things worse, theyāre now charging for chicken skināsomething they literally throw away in front of customers. This place has lost all sense of value and respect for customers. I wonāt be coming back. This is how businesses lose loyal customers: plain greed.
Atmosphere: 1
Food: 1
Service: 1
Wayne G
I know the owner reads these but they only reply to positive reviews! This is my revised review and prior to today it was 5 star and Iām a level-7 Google reviewer. Reason for the revision: the insult of charging the customers $0.99 for the chicken skin that they typically remove and discard. For years this was free for the asking. Just another slap in the face to the customer by gouging them with petty fees. Will I still go there?ā¦maybe but it will result in me no longer placing a $1.00 tip in the can. Management should know better. A smarter way to get around this cheap practice would have been in incrementally raise your meal prices. Also note the lines for taking your order have become longer as they canāt hold onto well trained staff and phone orders have slowed the overall process. Go to the local shopping center Publix deliā¦they have a full 3-piece hot lunch for only $8.99!
Atmosphere: 3
Food: 1
Service: 3
Nick Horne
This is the worst location. The chicken portions are small, the cup was barely full and now they want $.99 extra to add skin? Come onā¦thatās just greed on the owners part! Iāll go somewhere else in the future.
Atmosphere: 3
Food: 1
Service: 3
maria rama
Iāve been a regular customer, but Iām truly disappointed by the recent changes. I ordered a chicken bowl and was shocked to find I received only half the portion I used to get ā and on top of that, I was told I had to pay extra for the skin, something that was always included before.
I find this change insulting and disrespectful to loyal customers. Because of this, I will no longer be eating here. I sincerely hope management reconsiders this unfair policy.
Wendy Alfaro
Iām really disappointed with my recent experience. I ordered a large āMake Your Own Chop Chop,ā expecting a balanced bowl, but what I received was about 80% rice and barely 20% chicken ā if that. When I politely asked if a bit more chicken could be added, I was told it would cost an extra $5. Seriously?
At that point, I was too tired and hungry to argue, so I just paid and left ā but honestly, it felt like I was being shortchanged. For the price and the portion advertised, I expected much better. I donāt mind paying for quality, but I do mind feeling like Iām being taken advantage of.
Atmosphere: 2
Food: 1
Service: 1
Albert Maness
Been going since they opened will no longer be going to this locationā¦ going back to the one on 152ā¦ā¦ charging for skin really thatās bad business!!!!! Good luck with thatā¦..
Atmosphere: 1
Food: 1
Service: 1
Manuel Casales
Lets just say forget the food... their service sucks so bad that I would rather take a dump and eat it
Theyāve started charging an extra 99 cents just to leave the skin on the chickenāthe skin that already comes with the chicken. When asked why, the answer was āinflation.ā Seems odd to pay extra for something thatās already part of the dish, even if itās only 99 cents.
Adrian Brito
Food and quickness of the meal is subpar, but charging extra for chicken skin? That is a new low. I guess rent is getting too expensive? Cāmon, you can do better than that. The skin is part of the chicken, and Iām already paying for that.
Thomas Berryman
Went to your store today, the food and service was outstanding, but please get your damn AC fixed.. its summer time and you got your man man on the grill cooking at over 100 degrees inside. Sure hope you give them a raise bc its unfair as a owner to make your staff work with no AC. I left a $10 tip on $ 30 bill bc i felt sorry for them bc the inside of your store was so hot!
Coach Hosang
Fast service, good portions if your hungry. And good service too!
N Echevarria
Run in and out. love this place fresh food right in your face.
Dining area is always messy and dirty, portion of chicken is a joke , there was a hair in my rice.
Atmosphere: 1
Food: 1
Service: 1
A dollar for the chicken skin that used to be free? Really? They throw it out anyway if you don't buy it. How greedy do you have to be? Not only that but the chicken portions are getting noticeably smaller than when the place was brand new. This is how you lose customers.
I dine here quite often. I've eaten at chicken kitchen since the early 90's so I have seen the changes over the years. I've been eating at this specific location on old Cutler road for about 10years. Tonight I bought nothing new. Just my typical deluxe chop, light lettuce,light tomatoes & wife had the same. So as my chicken was being chopped I asked for the skin and was told I need to pay extra for that.š«Ø I was confused at first thinking the young lady was joking with me but I was wrong she was dead serious! Since when do we start paying extra for the part of the chicken that comes on the š chicken already. I always order a small and have food left over. There was barely any food inside that container. I know the use the white cup to measure which is usually leveled off but this time I felt robbed. Are we rationing everything now like God damn this is crazy.
Atmosphere: 3
Food: 3
Service: 4
Prices keep going up, portions are getting smaller, and thereās barely any chicken in the meals. To make things worse, theyāre now charging for chicken skināsomething they literally throw away in front of customers. This place has lost all sense of value and respect for customers. I wonāt be coming back. This is how businesses lose loyal customers: plain greed.
Atmosphere: 1
Food: 1
Service: 1
I know the owner reads these but they only reply to positive reviews! This is my revised review and prior to today it was 5 star and Iām a level-7 Google reviewer. Reason for the revision: the insult of charging the customers $0.99 for the chicken skin that they typically remove and discard. For years this was free for the asking. Just another slap in the face to the customer by gouging them with petty fees. Will I still go there?ā¦maybe but it will result in me no longer placing a $1.00 tip in the can. Management should know better. A smarter way to get around this cheap practice would have been in incrementally raise your meal prices. Also note the lines for taking your order have become longer as they canāt hold onto well trained staff and phone orders have slowed the overall process. Go to the local shopping center Publix deliā¦they have a full 3-piece hot lunch for only $8.99!
Atmosphere: 3
Food: 1
Service: 3
This is the worst location. The chicken portions are small, the cup was barely full and now they want $.99 extra to add skin? Come onā¦thatās just greed on the owners part! Iāll go somewhere else in the future.
Atmosphere: 3
Food: 1
Service: 3
Iāve been a regular customer, but Iām truly disappointed by the recent changes. I ordered a chicken bowl and was shocked to find I received only half the portion I used to get ā and on top of that, I was told I had to pay extra for the skin, something that was always included before.
I find this change insulting and disrespectful to loyal customers. Because of this, I will no longer be eating here. I sincerely hope management reconsiders this unfair policy.
Iām really disappointed with my recent experience. I ordered a large āMake Your Own Chop Chop,ā expecting a balanced bowl, but what I received was about 80% rice and barely 20% chicken ā if that. When I politely asked if a bit more chicken could be added, I was told it would cost an extra $5. Seriously?
At that point, I was too tired and hungry to argue, so I just paid and left ā but honestly, it felt like I was being shortchanged. For the price and the portion advertised, I expected much better. I donāt mind paying for quality, but I do mind feeling like Iām being taken advantage of.
Atmosphere: 2
Food: 1
Service: 1
Been going since they opened will no longer be going to this locationā¦ going back to the one on 152ā¦ā¦ charging for skin really thatās bad business!!!!! Good luck with thatā¦..
Atmosphere: 1
Food: 1
Service: 1
Lets just say forget the food... their service sucks so bad that I would rather take a dump and eat it
Restaurantji Recommends
Theyāve started charging an extra 99 cents just to leave the skin on the chickenāthe skin that already comes with the chicken. When asked why, the answer was āinflation.ā Seems odd to pay extra for something thatās already part of the dish, even if itās only 99 cents.
Food and quickness of the meal is subpar, but charging extra for chicken skin? That is a new low. I guess rent is getting too expensive? Cāmon, you can do better than that. The skin is part of the chicken, and Iām already paying for that.
Went to your store today, the food and service was outstanding, but please get your damn AC fixed.. its summer time and you got your man man on the grill cooking at over 100 degrees inside. Sure hope you give them a raise bc its unfair as a owner to make your staff work with no AC. I left a $10 tip on $ 30 bill bc i felt sorry for them bc the inside of your store was so hot!
Fast service, good portions if your hungry. And good service too!
Run in and out. love this place fresh food right in your face.
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