Chicken Shops near Cutler Bay, FL

“I dine here quite often. I've eaten at chicken kitchen since the early 90's so I have seen the changes over the years. I've been eating at this specific location on old Cutler road for about 10years. Tonight I bought nothing new. Just my typical deluxe chop, light lettuce,light tomatoes & wife had the same. So as my chicken was being chopped I asked for the skin and was told I need to pay extra for that.🫨 I was confused at first thinking the young lady was joking with me but I was wrong she was dead serious! Since when do we start paying extra for the part of the chicken that comes on the 🐔 chicken already. I always order a small and have food left over. There was barely any food inside that container. I know the use the white cup to measure which is usually leveled off but this time I felt robbed. Are we rationing everything now like God damn this is crazy.“

“Quick, Friendly, Courteous Service 😀“

“Deliciosa comida y muy buena atención. El mejor pollo...Que delicia todo. Se lo recomiendo en Kendall“

“Love this place!! Love the food..they give you alot i mean ALOT!! of food and the taste is awesome and very clean place and the service is great. The atmosphere of the restuarant is peaceful and the owner is kool..always smiling and friendly..the guys the cook the food very friendly also. So i would recommend this place 100%...you will enjoy the food and is peacful. I love this..this is the 3rd time i come. This is my favorite place now.“

“Excellent Chicken Strips…. Eat-in or Take Home“

“I’d like to a moment and advocate for a local restaurant chain: 3 chefs and a chicken.

They have ample vegetarian and gluten free options, they use whole healthy ingredients, and have a variety of sides. They are also reasonably priced at $16 for a large bowl which is enough for 2-3 meals. The best thing are the sauces- they have a fiery hot mustard and cilantro garlic which is absolutely heavenly. I don’t usually care for “in a bowl” type cuisine but this one was really good.“

“I was there saturday for the car show. The food was great and the staff was very kind and welcoming. I will continue to visit this PDQ. Again big thumbs up to all the workers.“

“Very disappointed that they have not included one of the most popular sandwiches, chicken salad. It’s a customer favorite at other locations.“

“The food is fresh, flavorful, and generously portioned, especially the rotisserie chicken and lomo saltado. All the staff members are very nice and professional. Isbel is very friendly. I highly recommend this place. I highly recommend this place.“

“Armon the young man at the window is the nicest, most hardworking and courteous person every time we go through the drive-thru. I hope this reviews help him in anyway possible because he is definitely an asset at pollo tropical.
Thank you Armon for your service from your law enforcement friend in the Camaro SS.
Great job!!!👏🏼👏🏼👏🏼“

“I've had the pleasure of visiting multiple chicken kitchen stores in Miami, and I can confidently say that this one stands out from the rest. The customer service is exceptional, and the food quality is consistently amazing. As someone with a background in food industry management, I can appreciate the attention to detail and commitment to excellence that this team demonstrates.

The management and staff are top-notch, and it's clear that they take pride in their work. The store's cleanliness is also impressive, with spotless facilities and a well-organized kitchen.

If you're looking for a reliable and delicious chicken kitchen experience in Miami, look no further. This store has earned my highest recommendation!“

“I placed an order online and realized when I got home that I chose lettuce base instead of yellow rice. I drive back to the store and was greeted warmly by the manager. He understood and graciously gave me the yellow rice for free. I was prepared to pay for it but he insisted on helping me even though it was my mistake, and with a smile. When I arrived home to eat my lunch, my food was still warm and fresh. In today’s world, it’s not common to receive great customer service. Which is why I felt compelled to write this review acknowledge such great experience. I will be back.“

“I love this chicken kitchen. I’ve been coming here for many years ever since they were in the other location on 57th Ave. The team It’s excellent and the chicken is always cooked to perfection. The only thing I do not agree on is the new implementation that they charge a dollar for chicken skin. Yes, it’s a dollar but the chicken itself it’s already expensive and normally a chicken breast should come with the skin so why pay extra for it. -yesi“

“Wow, I went during my lunch break, and the line moved so quickly. They had everyone’s order ready by the time they got to the window. They put utensils, napkins, and sauces in the bag. The food was fresh and the sauces were actually filled up not half empty. I was blown away!“

“Delicious!!! Good place in Kendal Miami!!! Recomended😎“

“I want to give a huge shoutout to Khooney at KFC! After more than 20 visits to this location, I can confidently say she is an absolute gem. From the moment you walk in, Khooney greets everyone with a warm smile and a genuinely welcoming attitude. She creates such a positive atmosphere that makes coming here a pleasure.

Her ability to multitask is nothing short of impressive. Whether she’s taking orders, helping the kitchen staff, or addressing customer needs, she handles everything with efficiency and a calm demeanor. On top of that, Khooney knows the menu like the back of her hand! She’s always ready to offer great suggestions or help customize orders, ensuring every customer leaves happy.

This level of dedication and helpfulness is rare, and it’s clear Khooney takes pride in what she does. She truly elevates the customer experience, and I can’t thank her enough for making every visit so enjoyable. KFC is lucky to have her!“

“As long as the potpie is creamy not DRY , great prices ,good food.“

“Not only do I love the food but so does my 5 year old. The employees are very patient with him as he likes to be independent and tell them himself what he wants in his bowl. Always a great experience at this location

Kid-friendliness: 5 year old approved“

“Well for me he is not the Saint of my Devotion
But it solves me why my husband
Facina Thank you. KFC and Its Special
Their workers are good ??
They always have friendly attention
Thank you. Keep it special“

“The day of this review is what I would like upper management to note. The staff that is present this evening shift was the same staff I had ordered with before. Most if not all staff were ladies. Apologies for not getting names but they were great I believe the MOD was the heavy Spanish accent she provided great customer service allowing another team member assist with creating an order for pickup online. These ladies saved me tonight cause my wife was having a rough day and they made her day with the awesome customer service and great tasting fresh food!“

“Just another Pollo Tropical restaurant. Still the chicken is really good, the yuquitas are good, also the black beans and white rice, as well as the yellow curry sauce. I did drive thru and apparently the lady taking the order was in a rush or sounded like it; even though I did not have a car behind me.“

“The employees are truly incredible. They provide magnificent service while being very attentive and efficient. The workers who work the afternoons and evenings on the weekends are especially incredible, and deserve much praise for their hard work and dedication.“

“Wheelchair accessibility: This is honestly one of the few places I have been with a "clear route for disabled people like myself and it's actually nice to have to wonder around an establishment having people just staring at me instead of offering to "help/assist" me“

“i eat here all the time. the food is great and the staff is super friendly. i’m not sure about all of the one star reviews, but my experience has always been pleasant.

Vegetarian options: you can go full vegan here.

Parking: it’s a strip mall, there’s plenty of parking“

“Always good to have a quick bite here.

I never understood in the drive thru the purpose of the employee standing way up front in the line

Stacking up cars in the parking lot while the line is completely empty.

Why don’t they stand closer to the original voice box so the traffic accumulates inside the line rather than in the parking lot

It’s not just this Pollo Tropical that does this it’s nearly all of them

Blows my mind.“