Subway
20521 Old Cutler Rd, Cutler Bay
(305) 254-3700
Recent Reviews
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Subway has an advertisement on the window $6.99 for a 6 inch sub. When they ring you up, they double the price on you! look at my receipt. I wasn’t going to buy two drinks. They were going to charge me and not tell me that. When they told me the price I said no what are you charging me for? They said the combo. That’s deceptive practice. Subway is going to go out of business like this.
Atmosphere: 1
Food: 1
Service: 1
Employee walked out front door to smoke a cigarette leaving a trail of stink in the dining area as she walked back. I’m sure they’re supposed to use the back door for things like this.
Waited for over 10 mins and never got acknowledgement from the employee. He was so focused doing online orders I've never seen anything like this. Limited staff
Atmosphere: 1
Food: 1
Service: 1
This is the worst subway I ever gone smh
I Love Subway
Atmosphere: 5
Food: 5
Service: 5
This is the absolute worst experience. I ordered thru DoorDash. To spend $15 on a sandwich that included extra meat and get hardly anything and barely any lettuce even is a waste of money. Food costs can’t be that high that you don’t even get what you pay for smh. Not to mention it was not supposed to be toasted and it is. They couldn’t even give me the right chips smh.
Atmosphere: 1
Food: 1
Service: 1
Horrible service
Atmosphere: 1
Food: 1
Service: 1
The turnover rate is ridiculous. Weak sauce!!
Food: 2
Service: 1
I’ve been going to this place for 7 yrs now, and it’s been going downhill every year. I went tonight for a Philly cheesesteak. The one employee told me there was no Parmesan bread, so I settled for white. The veggie toppings looked slimy and bad. I should have taken a picture. I asked the employee what’s up with that, and he said it’s old vegetables mixed with new, and that they can’t lose money on wasted food. I told him that it’s looks really bad and that someone could get sick. He responded, “yea, but we throw it out at the end of the day”. He made no sense, and needless to say I removed the spoiled veggies from my cold sandwich when I got home 5 minutes later. I was really hungry, so I ate the dam thing.which I’m now regretting. . Hopefully I won’t get sick tonight. Stay away from this place. Last time I ever will go here.
Atmosphere: 1
Food: 1
Service: 2
The food quality looked bad when I was picking out toppings but I just took it for freezer burn. I took it home to my wife so she could have it and she started throwing up no more than 15 minutes after eating the food. I feel terrible. I would not recommend this place.
Atmosphere: 3
Food: 1
Service: 4
Restaurantji Recommends
It appears that there is new ownership at this location from what I was told! Stopped in and everything was great! Will come back again!
Atmosphere: 5
Food: 5
Service: 5
Waited a whole 30mins for a 6$ dollar refund on stale pretzels…all because staff don’t speak English and don’t got permission , what kind of business is left in the hands of the incapable…sad. Usually love the pretzels
I noticed immediately something different at this location. The new manager is on top of things. Nice change.
Atmosphere: 5
Food: 5
Service: 5
Terrible management. Manager went ahead and jump a customer from the back of the to the front. Disregard any other customer in line.
There is this one guy who makes subway here...he is seriously high at work and can't understand simple task. He was not wearing gloves too.
Atmosphere: 1
Food: 2
Service: 1
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