Subway

20521 Old Cutler Rd, Cutler Bay
(305) 254-3700

Recent Reviews

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Prestige appraisers

The turnover rate is ridiculous. Weak sauce!!

Food: 2

Service: 1

laamor99

I’ve been going to this place for 7 yrs now, and it’s been going downhill every year. I went tonight for a Philly cheesesteak. The one employee told me there was no Parmesan bread, so I settled for white. The veggie toppings looked slimy and bad. I should have taken a picture. I asked the employee what’s up with that, and he said it’s old vegetables mixed with new, and that they can’t lose money on wasted food. I told him that it’s looks really bad and that someone could get sick. He responded, “yea, but we throw it out at the end of the day”. He made no sense, and needless to say I removed the spoiled veggies from my cold sandwich when I got home 5 minutes later. I was really hungry, so I ate the dam thing.which I’m now regretting. . Hopefully I won’t get sick tonight. Stay away from this place. Last time I ever will go here.

Atmosphere: 1

Food: 1

Service: 2

Joseph Posada

The food quality looked bad when I was picking out toppings but I just took it for freezer burn. I took it home to my wife so she could have it and she started throwing up no more than 15 minutes after eating the food. I feel terrible. I would not recommend this place.

Atmosphere: 3

Food: 1

Service: 4

John Arrojo

It appears that there is new ownership at this location from what I was told! Stopped in and everything was great! Will come back again!

Atmosphere: 5

Food: 5

Service: 5

BoondockXX Freeman

Waited a whole 30mins for a 6$ dollar refund on stale pretzels…all because staff don’t speak English and don’t got permission , what kind of business is left in the hands of the incapable…sad. Usually love the pretzels

Kristen Jackson

I noticed immediately something different at this location. The new manager is on top of things. Nice change.

Atmosphere: 5

Food: 5

Service: 5

Michelle Carmenates

Terrible management. Manager went ahead and jump a customer from the back of the to the front. Disregard any other customer in line.

ArunKumar Mariappan

There is this one guy who makes subway here...he is seriously high at work and can't understand simple task. He was not wearing gloves too.

Atmosphere: 1

Food: 2

Service: 1

Kevin G

Check for the dead roaches underneath the chips. 50% chance they will completely mess up your sandwich. 100% chance if you don't speak

Atmosphere: 1

Food: 2

Service: 1

Wayne G

Was going to Publix for a quick to-go lunch on a Sunday but decided to try this Subway. I was very disappointed. First, the store was understaffed with only 2 people. The phone rang non-stop and the young lady was nice but inexperienced literally looking at the menu board as she made my chicken teriyaki sub. It had way too much much chicken and when I got home it was cold and looked like soup on a bun. Way too much stuff. I doctored it up and reheated it in my toasted oven and made the best of it. Management needs to do a better job training these folks. I should have went to Publix in the same shopping center. Note this is my 2nd review on subway restaurant and they are 0-2 on positive reviews.

Atmosphere: 3

Food: 2

Service: 1

Anabel Moliner

I like the service provided here, both employees were really helpful.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tuna

Kathy Houston

I got 1/2 sub and my son a whole. My sub had 2 slices of meat (= one slice across bread) and my sons had 4 (= one slice across bread) - there was no overlap of meat anywhere on either. When he told them usually more, guy said not w/out paying extra. Then they packed it up to go in a Publix bag. Will not be doing that again!

Atmosphere: 3

Food: 2

Service: 1

L S

I ordered roast beef 2 subs on the app. The worst sub ever loaded with mayo and one slice thin roast beef. I’ll never go back.

Atmosphere: 1

Food: 1

Service: 1

Lisa Rodriguez

I ordered roast beef 2 subs on the app. The worst sub ever loaded with mayo and one slice thin roast beef. I’ll never go back.

Atmosphere: 1

Food: 1

Service: 1

Lee Rodio

I ordered roast beef 2 subs on the app. The worst sub ever loaded with mayo and one slice thin roast beef. I’ll never go back.

Atmosphere: 1

Food: 1

Service: 1

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