Dear Owners,I know you own most of the Davie Florida locations. In my humble opinion you have taken some of the best DD in the area and ruined them. Taft/University I will only use the drive through, Davie by the college - never to return since you made the changes to the drive through making it impossible to get in and out of the parking lot . My personal favorite location, Flamingo/Orange you have destroyed. You had the most amazing people working there and now sorry to say no. My simple order was wrong 3 times, the people in front of me twice….I consider myself a pretty good customer, I spend about $40 a week, 6-7 days a week mostly in your stores. Time to rethink my options. Your Flamingo location is dead as I sit here and write this. What does this tell you? Before your restructure of this location it would be much more busy.Here is a funny side note, I am writing this on your free WIFI.
Jayden Perez
i’ve been coming to this dunkin for the past 2 years every morning before work & i’ve had great service up until now. the new “store manager” Joanna doesn’t know what’s she’s doing & is extremely rude. today i waited 25 minutes for hash browns & a wake up wrap. it’s ridiculous. Joanna the manager was the one preparing the food with another employee & she had an attitude and was super unprofessional. every time i go into that dunkin since she started working there it has been a disaster. they need better management. the only two employees that know what they are doing there are susie and jada.
Jaime Balaguer
I have been stopping at this Dunkin location at once a week or two for the last eight years. It’s on my way to work. I live ten minutes from here and so I use the app so I can grab and go. The app always warns me that I should order when I get closer, but I do it that way so I can give them time to finish my order. It’s usually just a medium latte with either a sandwich or a bagel with cream cheese. Nothing more. The service has been getting worse and worse over the last few months. Taking much longer than usual. Yesterday was the final straw. I ordered at 9:01, according to the time stamp on the app, and arrived at 9:15. Nothing was ready. The coffee was done a minute or so after I arrived, but the bagel with cream cheese wasn’t. I asked and they said it was coming up. I waited until 9:20 and I just couldn’t wait any longer. Almost 20 minutes for a coffee and bagel with cream cheese? The poor woman preparing the food was so overwhelmed and the other people were just standing around not helping her. At one point I heard her say, I need more cheese. The other woman just told her, it’s over there in the fridge. She wasn’t doing anything! She could have helped her. They need to work on teamwork. Poor service.
Claudette Rivas
I've been there before, normally ok. But I went during Hailey's shift and everyone was in a mood, everything was bagged when they could have used boxes and make it look presentable, but my biggest thing is that only the cashier was nice everyone else was mad, my coffee tasted like burned completely, I couldn't drink it. And I ask for my order with no sugar,when I asked the girl because the cup didn't have a sticker she didn't answer.
Atmosphere: 2
Food: 2
Service: 2
Nathan Nicholson
very good service
Cindy Hughes
I stopped here every once in a while, but today was the worst. It was disgustingly dirty as soon as I walked in the door. They were bags and napkins on the coffee table, the other tables were full of garbage, the garbage can was full and overflowing, and there was Wrappers and papers on the floor. They weren’t busy at all, there was one woman sitting at a table with her kid doing some writing and that was it. They had two employees one girl who was brand new had no idea what she was doing. But that’s no excuse because she could’ve easily Picked up all the garbage and swept the floor. Where is the owner?? There needs to be some soup revision here cause obviously these kids could care less about the place. With the garbage overflowing in the basket I’m sure the health department would not like that at all. I was going to order something to eat and decided against it because I have no idea how clean the back bar was. Absolutely no customer service at all. Disgusting.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: K-Cup Pods
Alex Forsythe
I got the last to French curlers.
Atmosphere: 5
Food: 5
Service: 5
Hector Hita Jr
Been there several times and I enjoy my
Atmosphere: 5
Food: 5
Service: 5
Jad Kahook
In the last 3 weeks. I have ordered 11 times. 7 times the order is wrong and missing complete add on and full items.
Brian Haynes
The manager on duty upsized my drink on the house. I was pleased!
Great place for breakfast on the go, not to many people here, so makes for a fast experience if your In a
Atmosphere: 4
Food: 4
Service: 4
Chris White
Great place for breakfast on the go, not to many people here, so makes for a fast experience if your In a
Niamh C.
The best staff in the country. I come here every day almost with my kiddos and they are so kind to all of us. They know my order and always give me an extra helping hand when. The baby is kicking off. They are a young team for the most part, they have fun while they work and the only older (not old, just older) blonde lady is so kind and sweet too! Great atmosphere and the us regulars love them all! Dunkin needs to mind them!
Adriana
AC went off, and the employees were working on extremely hot conditions, although their services were nice.
Dear Owners,I know you own most of the Davie Florida locations. In my humble opinion you have taken some of the best DD in the area and ruined them. Taft/University I will only use the drive through, Davie by the college - never to return since you made the changes to the drive through making it impossible to get in and out of the parking lot . My personal favorite location, Flamingo/Orange you have destroyed. You had the most amazing people working there and now sorry to say no. My simple order was wrong 3 times, the people in front of me twice….I consider myself a pretty good customer, I spend about $40 a week, 6-7 days a week mostly in your stores. Time to rethink my options. Your Flamingo location is dead as I sit here and write this. What does this tell you? Before your restructure of this location it would be much more busy.Here is a funny side note, I am writing this on your free WIFI.
i’ve been coming to this dunkin for the past 2 years every morning before work & i’ve had great service up until now. the new “store manager” Joanna doesn’t know what’s she’s doing & is extremely rude. today i waited 25 minutes for hash browns & a wake up wrap. it’s ridiculous. Joanna the manager was the one preparing the food with another employee & she had an attitude and was super unprofessional. every time i go into that dunkin since she started working there it has been a disaster. they need better management. the only two employees that know what they are doing there are susie and jada.
I have been stopping at this Dunkin location at once a week or two for the last eight years. It’s on my way to work. I live ten minutes from here and so I use the app so I can grab and go. The app always warns me that I should order when I get closer, but I do it that way so I can give them time to finish my order. It’s usually just a medium latte with either a sandwich or a bagel with cream cheese. Nothing more. The service has been getting worse and worse over the last few months. Taking much longer than usual. Yesterday was the final straw. I ordered at 9:01, according to the time stamp on the app, and arrived at 9:15. Nothing was ready. The coffee was done a minute or so after I arrived, but the bagel with cream cheese wasn’t. I asked and they said it was coming up. I waited until 9:20 and I just couldn’t wait any longer. Almost 20 minutes for a coffee and bagel with cream cheese? The poor woman preparing the food was so overwhelmed and the other people were just standing around not helping her. At one point I heard her say, I need more cheese. The other woman just told her, it’s over there in the fridge. She wasn’t doing anything! She could have helped her. They need to work on teamwork. Poor service.
I've been there before, normally ok. But I went during Hailey's shift and everyone was in a mood, everything was bagged when they could have used boxes and make it look presentable, but my biggest thing is that only the cashier was nice everyone else was mad, my coffee tasted like burned completely, I couldn't drink it. And I ask for my order with no sugar,when I asked the girl because the cup didn't have a sticker she didn't answer.
Atmosphere: 2
Food: 2
Service: 2
very good service
I stopped here every once in a while, but today was the worst. It was disgustingly dirty as soon as I walked in the door. They were bags and napkins on the coffee table, the other tables were full of garbage, the garbage can was full and overflowing, and there was Wrappers and papers on the floor. They weren’t busy at all, there was one woman sitting at a table with her kid doing some writing and that was it. They had two employees one girl who was brand new had no idea what she was doing. But that’s no excuse because she could’ve easily Picked up all the garbage and swept the floor. Where is the owner?? There needs to be some soup revision here cause obviously these kids could care less about the place. With the garbage overflowing in the basket I’m sure the health department would not like that at all. I was going to order something to eat and decided against it because I have no idea how clean the back bar was. Absolutely no customer service at all. Disgusting.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: K-Cup Pods
I got the last to French curlers.
Atmosphere: 5
Food: 5
Service: 5
Been there several times and I enjoy my
Atmosphere: 5
Food: 5
Service: 5
In the last 3 weeks. I have ordered 11 times. 7 times the order is wrong and missing complete add on and full items.
The manager on duty upsized my drink on the house. I was pleased!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Nice friendly atmosphere...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Bagels
Great place for breakfast on the go, not to many people here, so makes for a fast experience if your In a
Atmosphere: 4
Food: 4
Service: 4
Great place for breakfast on the go, not to many people here, so makes for a fast experience if your In a
The best staff in the country. I come here every day almost with my kiddos and they are so kind to all of us. They know my order and always give me an extra helping hand when. The baby is kicking off. They are a young team for the most part, they have fun while they work and the only older (not old, just older) blonde lady is so kind and sweet too! Great atmosphere and the us regulars love them all! Dunkin needs to mind them!
AC went off, and the employees were working on extremely hot conditions, although their services were nice.
Atmosphere: 2
Food: 3
Service: 5