Asked for Splenda and received sugar. Pointed it out to the cashier and she raised her voice at us. She became very combative. I will not be returning.
Atmosphere: 1
Food: 4
Service: 1
Heavens Fruit
I have been coming here for 4 years, recently staff changed and they are all terrible. No one speaks English and if I try to speak Spanish or use a translator it’s like they are doing me a favor. Made 3 drinks wrong for me in the last week. If I say anything they argue and if they “remake” it- they bring it out acting like it’s different when they poured it from one cup to the next or peeled the sticker off. Why not just tell me you don’t know how make it? I am generally just asking for light ice or swapping the milk out but they don’t even have enough training to do that. Instead they just waste your time and money. I called 3 times. They will speak to me for about 3 seconds and act like they can’t hear me and hang up. I am so done with this location. Take a look at my drink and tell me if it looks like it has whole milk. They take your money and have no regard when they are caught for their bs.
Food: 1
Wallace Gerald
Slow service
Atmosphere: 3
Food: 3
Service: 1
Krystal Salum
How are you Dunkin’ Donuts without donuts
Daiva Sosa
I’ve always loved Dunkin’ since 20 years ago when i lived in New England. I would still get Coffee from dd every now and then here in Fl and it was always still good. I don’t normally post many reviews but i would like to make sure that Taha (i hope i spelled it correctly:) gets recognized by management, as he is exceptional and ads that extra touch of kindness, patience and true human compassion every time you pass through the drive through window! The whole team in this location has always bin very friendly, and it’s always a treat to pass by for fresh cup of coffee and a friendly hello! ❤️
MrLaw8915
I pulled into the drive-through at 4:50. The hours of operations says that they should be open at 4:30. There were people inside, but no one answered the intercom. Seems like they were late. I would have understood if someone would’ve came on and said sorry we are late, but they just ignored me.
Raquel Reyes
I used a promo to order munchkins, but this location was out of munchkins when I arrived for pick up. The kind employee who helped me offered a bagful of generous alternatives, which more than made up for the out-of-stock munchkins.
I’m glad this is my neighborhood Dunkin.
Jonthan Suliveras
Idk what happened to the fresh eggs yous guys use to sell that frozen egg are horrible plus your food is way over priced
Ashley Nicole
The staff recently change in 2024 and now my Latte never taste the same. It like a watered down cup of cold milk
NEVER Never answered the phone. I have called many times different dates and they don't answer. 5141 S University Dr, Davie, FL 33328
Sharon Michele Evans Bryan
Rushed through Drive -Thru😒😞what happened to customer service?!?!?
Betty Taylor
The staff is rude and the orders are wrong most of the time. I witnessed an employee locking the doors because of the stress. There is one employee in particular who doesn’t assist customers even though there is a long line.
Valeria Sanchez
The hours on the website are wrong I’m here outside at 6:11 and the doors are closed please adjust
Erika Geber
This is the most mediocre dunkin that there is. I ordered a croissant and they gave it to me cold. I asked if I could get a new one that’s warm and there response was no because they don’t have a microwave and can’t heat it up in the oven. How are you gonna serve something like this that’s been paid for.
Some mighty strange people come & may go…
Atmosphere: 2
Food: 4
Service: 4
Asked for Splenda and received sugar. Pointed it out to the cashier and she raised her voice at us. She became very combative. I will not be returning.
Atmosphere: 1
Food: 4
Service: 1
I have been coming here for 4 years, recently staff changed and they are all terrible. No one speaks English and if I try to speak Spanish or use a translator it’s like they are doing me a favor. Made 3 drinks wrong for me in the last week. If I say anything they argue and if they “remake” it- they bring it out acting like it’s different when they poured it from one cup to the next or peeled the sticker off. Why not just tell me you don’t know how make it? I am generally just asking for light ice or swapping the milk out but they don’t even have enough training to do that. Instead they just waste your time and money. I called 3 times. They will speak to me for about 3 seconds and act like they can’t hear me and hang up. I am so done with this location. Take a look at my drink and tell me if it looks like it has whole milk. They take your money and have no regard when they are caught for their bs.
Food: 1
Slow service
Atmosphere: 3
Food: 3
Service: 1
How are you Dunkin’ Donuts without donuts
I’ve always loved Dunkin’ since 20 years ago when i lived in New England. I would still get Coffee from dd every now and then here in Fl and it was always still good. I don’t normally post many reviews but i would like to make sure that Taha (i hope i spelled it correctly:) gets recognized by management, as he is exceptional and ads that extra touch of kindness, patience and true human compassion every time you pass through the drive through window! The whole team in this location has always bin very friendly, and it’s always a treat to pass by for fresh cup of coffee and a friendly hello! ❤️
I pulled into the drive-through at 4:50. The hours of operations says that they should be open at 4:30. There were people inside, but no one answered the intercom. Seems like they were late. I would have understood if someone would’ve came on and said sorry we are late, but they just ignored me.
I used a promo to order munchkins, but this location was out of munchkins when I arrived for pick up. The kind employee who helped me offered a bagful of generous alternatives, which more than made up for the out-of-stock munchkins.
I’m glad this is my neighborhood Dunkin.
Idk what happened to the fresh eggs yous guys use to sell that frozen egg are horrible plus your food is way over priced
The staff recently change in 2024 and now my Latte never taste the same. It like a watered down cup of cold milk
Restaurantji Recommends
NEVER Never answered the phone. I have called many times different dates and they don't answer.
5141 S University Dr, Davie, FL 33328
Rushed through Drive -Thru😒😞what happened to customer service?!?!?
The staff is rude and the orders are wrong most of the time. I witnessed an employee locking the doors because of the stress. There is one employee in particular who doesn’t assist customers even though there is a long line.
The hours on the website are wrong I’m here outside at 6:11 and the doors are closed please adjust
This is the most mediocre dunkin that there is. I ordered a croissant and they gave it to me cold. I asked if I could get a new one that’s warm and there response was no because they don’t have a microwave and can’t heat it up in the oven. How are you gonna serve something like this that’s been paid for.
Loading...