Dunkin'
5141 S University Dr, Davie
(954) 252-1373
Recent Reviews
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This is the most mediocre dunkin that there is. I ordered a croissant and they gave it to me cold. I asked if I could get a new one that’s warm and there response was no because they don’t have a microwave and can’t heat it up in the oven. How are you gonna serve something like this that’s been paid for.
Had to wait 10 min to be attended to there were no customers in the store. Only two employees an d they apparently don't carry mayonnaise
Atmosphere: 1
Food: 1
Service: 1
I almost never go here but when I do I remember why. The staff is so rude. It’s not even customer service it’s just rude people working here with zero customer service.
Service: 1
Allows app ordering for walk-ins but once you get there both doors are locked and the staff hardly make an effort to acknowledge anyone at the door. Took 15 minutes for a staff member to tell me to go around… unfortunately for I do not own a vehicle, but instructions were to go around through the drive-thru to pick up the order… As I walk up to the window the staff member tells me that they won’t be able to complete the order which was just a single cup of tea… She advised me to call the customer service line to process a refund because they were too busy to just either serve the cup of tea or take 2 minutes to do the refund for me. So I spent 20 minutes on hold until a representative on the phone became available just to tell me that my refund will take up 14 days to be completed… nearly a 40 ordeal that could have been addressed in just 3 minutes… And to add more disappointment to all this, hours later I received a generic apology from a operations manager. I’m guessing they have these typed up and saved in a file just for copy and paste. Anyways, avoid app orders for walk-in pick-ups…. It seems like they can’t suspend that option on their own end.
Service: 1
I love this location! The service is really good.
Atmosphere: 5
Food: 5
Service: 5
Drive through is Amazing
Food and Coffee is spot on
Atmosphere: 5
Food: 5
Service: 5
Inflatables on Mondays at the office!!
Atmosphere: 5
Food: 5
Service: 5
The coffee was much weaker than all other locations I have been to and the lines were moving much slower.
Atmosphere: 2
Food: 2
Service: 2
I came here to drink my favorite food and coffee, and there was no one to attend is 4:48 AM and store hr is 4
Atmosphere: 1
Food: 1
Service: 1
Customer service abs attitude is horrible here
Restaurantji Recommends
What happened to the original serving size of the peppered bacon?
Food: 2
Dead flies everywhere dead insects so dirty and outdated. And one of the staff older woman very rude and mean. I came at 11am and most donuts out of stock
First time at this location. Very kind staff, the place itself was a little outdated but cleanFood was good, we tried their avocado toast for the first time and really liked it, our son loved it so we ended up ordering moreI’m honestly surprised about the terrible reviews
Atmosphere: 4
Food: 5
Service: 5
Good donuts and really hot coffee.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Donuts, Munchkins Donut Hole Treats
That black girl with bald head and granny glasses was not it, the costumer service is horrible she should get fired.
Atmosphere: 1
Food: 1
Service: 1
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