I'm a big fan of Firehouse. For that reason, I'd advise you NOT to visit this particular location. In the past year, the decline has been ABYSMAL! I have gone to do pick-up a handful of times, the A/C has been down 4 out of the 5 times. The staff is sweaty and (understandably) cranky. The food quality keeps getting worse and worse; soggy break, poorly cut meat, crusty mayo, wilted lettuce, off-color cheese... It is clear this location has a management problem. I gave them chance after chance, thinking they would correct the issues, but wnough is enough. Do yourself a favor and if you are craving a good sub, go to a different FireHouse Subs, this location is severely neglected.
Atmosphere: 1
Food: 1
Service: 2
Anais Perez
I went yesterday for the first time to try out FirehouseSubs and it was pretty good! The cashier jeny was very welcoming and helped me choose the best sub for me! Can't wait to go again
Atmosphere: 5
Food: 5
Service: 5
Pat Sevigny
The young lady at the counter who’s gotten to know me is absolutely awesome — she’s the main reason I keep coming back! My order is always ready ahead of time and always correct. She makes a fantastic salad, and honestly, Firehouse has the competition beat when it comes to salads. Keep up the great work — you’ve definitely earned a loyal customer! 🥗🔥
Atmosphere: 5
Food: 5
Service: 5
Mack Turner
The subs are awesome, and the service was great too.
Atmosphere: 4
Food: 4
Service: 4
Farah
Love their subs! I ordered the engineer and it was so good and fresh! Also, they have a signature sauce which I loved. Would definitely go back!
Atmosphere: 5
Food: 5
Service: 5
Dana Sochirca
Always my place to go, my kids are obsessed with their sandwiches.
Atmosphere: 5
Food: 5
Service: 5
ali rose
The guy making my sandwich was very rude. Brian was totally unhelpful
Atmosphere: 1
Food: 1
Service: 1
jagdai Manohar
Excellent customer service
Atmosphere: 5
Food: 5
Service: 5
Calvin Elam
A dodge service tech for 11 yrs..and army veteran..went there after work..I was greeted, informed professionally, and for two medium different sandwiches it took the employees on shift this evening A LIGHTNING two mins...I was impressed and tired from 10 hr shift...now home enjoying my dinner...GREAT TEAM! I appreciate them a lot! Fantastic SERVICE!Thanks belis today...very accurate, precise, I was in and out less then 3 mins...great employee
I’ve always gotten great, fresh food at this location. I love the Jamaican Jerk Turkey sandwich!
Atmosphere: 5
Food: 5
Service: 5
Bandit RVZ4EVER
Great subs all the time…!!
Atmosphere: 5
Food: 5
Service: 5
Gregory Winch
Was expecting more than a glorified subway...but that's all this place is
Atmosphere: 5
Food: 1
Service: 5
michael woodgates
Stopped in to order food to take home. Subs were made quickly and were delicious!
Atmosphere: 5
Food: 5
Service: 5
Gina Romer
Awful service and awful food! I asked for a refund on my potato soup because it was old and must have been over cooked due to sitting in the heated pot. The soup was brown. The manager was extremely rude and sarcastic when asking for my refund. She was so rude, I then asked for a refund on my complete order. Her first reaction was NO I cannot return it. After her making a phone call, she did the refund. This manager should not be in the restaurant hospitality business as she had no customer service skills. FH should really do better in hiring someone representing their company.
Great food and prices! Wonderful service!!
Atmosphere: 5
Food: 5
Service: 5
I'm a big fan of Firehouse. For that reason, I'd advise you NOT to visit this particular location.
In the past year, the decline has been ABYSMAL! I have gone to do pick-up a handful of times, the A/C has been down 4 out of the 5 times. The staff is sweaty and (understandably) cranky. The food quality keeps getting worse and worse; soggy break, poorly cut meat, crusty mayo, wilted lettuce, off-color cheese... It is clear this location has a management problem. I gave them chance after chance, thinking they would correct the issues, but wnough is enough. Do yourself a favor and if you are craving a good sub, go to a different FireHouse Subs, this location is severely neglected.
Atmosphere: 1
Food: 1
Service: 2
I went yesterday for the first time to try out FirehouseSubs and it was pretty good! The cashier jeny was very welcoming and helped me choose the best sub for me! Can't wait to go again
Atmosphere: 5
Food: 5
Service: 5
The young lady at the counter who’s gotten to know me is absolutely awesome — she’s the main reason I keep coming back! My order is always ready ahead of time and always correct. She makes a fantastic salad, and honestly, Firehouse has the competition beat when it comes to salads. Keep up the great work — you’ve definitely earned a loyal customer! 🥗🔥
Atmosphere: 5
Food: 5
Service: 5
The subs are awesome, and the service was great too.
Atmosphere: 4
Food: 4
Service: 4
Love their subs! I ordered the engineer and it was so good and fresh! Also, they have a signature sauce which I loved.
Would definitely go back!
Atmosphere: 5
Food: 5
Service: 5
Always my place to go, my kids are obsessed with their sandwiches.
Atmosphere: 5
Food: 5
Service: 5
The guy making my sandwich was very rude. Brian was totally unhelpful
Atmosphere: 1
Food: 1
Service: 1
Excellent customer service
Atmosphere: 5
Food: 5
Service: 5
A dodge service tech for 11 yrs..and army veteran..went there after work..I was greeted, informed professionally, and for two medium different sandwiches it took the employees on shift this evening
A LIGHTNING two mins...I was impressed and tired from 10 hr shift...now home enjoying my dinner...GREAT TEAM! I appreciate them a lot! Fantastic SERVICE!Thanks belis today...very accurate, precise, I was in and out less then 3 mins...great employee
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I’ve always gotten great, fresh food at this location. I love the Jamaican Jerk Turkey sandwich!
Atmosphere: 5
Food: 5
Service: 5
Great subs all the time…!!
Atmosphere: 5
Food: 5
Service: 5
Was expecting more than a glorified subway...but that's all this place is
Atmosphere: 5
Food: 1
Service: 5
Stopped in to order food to take home. Subs were made quickly and were delicious!
Atmosphere: 5
Food: 5
Service: 5
Awful service and awful food! I asked for a refund on my potato soup because it was old and must have been over cooked due to sitting in the heated pot. The soup was brown. The manager was extremely rude and sarcastic when asking for my refund. She was so rude, I then asked for a refund on my complete order. Her first reaction was NO I cannot return it. After her making a phone call, she did the refund. This manager should not be in the restaurant hospitality business as she had no customer service skills. FH should really do better in hiring someone representing their company.
Atmosphere: 3
Food: 1
Service: 1
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