“Catering order recommendations!
I recently did a catering order from the Daly City location…was extremely displeased but learned my issues were isolated since Chick-fil-A is a franchise and each location operates differently. Below are some tips and pitfalls I encountered.
1. A good location will call to confirm your order 24 hours before. This is critical since time and location matter
2. Ask about your delivery options. I learned less than 10 minutes before my order was supposed to be delivered that “I did not achieve their minimum quantity for delivery so my order would be pick up only”
3. It is easy to mess up am and pm for your order (7:15am vs 7:15pm) so always double check
I will NEVER do a catering order from Daly City/Serramonte location. Customer service was horrible, did not work with me to resolve my delivery options, manager never called me back. Would have appreciated some concessions given all the trouble I encountered and scrambling at last minute“
“Catering order recommendations! I recently did a catering order from the Daly City location…was extremely displeased but learned my issues were isolated since Chick-fil-A is a franchise and each location operates differently. Below are some tips and pitfalls I encountered. 1. A good location will call to confirm your order 24 hours before. This is critical since time and location matter 2. Ask about your delivery options. I learned less than 10 minutes before my order was supposed to be delivered that “I did not achieve their minimum quantity for delivery so my order would be pick up only” 3. It is easy to mess up am and pm for your order (7:15am vs 7:15pm) so always double check I will NEVER do a catering order from Daly City/Serramonte location. Customer service was horrible, did not work with me to resolve my delivery options, manager never called me back. Would have appreciated some concessions given all the trouble I encountered and scrambling at last minute“