McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
2697 Hwy 17 #92, DeLand
(386) 738-7595
About McDonald's
Customers' Favorites
McDonald's Reviews
Piss poor customer service plain and simple. I ordered the chicken sandwich combo (full size) and what they gave me was hard probably from sitting under the lamp for a bit. I asked for a fresh one in which they said well it’s going to take 6-7 minutes and I agreed to wait. What I got when I reached home was the cheaper chicken sandwich on the value menu due to its size probably because they didn’t want more spoilage or something. When someone pays the current prices for food...read full review
We called ahead to make sure that we could do take out and we were told by an employee that we could. When we got to the store and employee came to the front door and told us we had to walk through the drive-through. Went through told to do this I decided it would be wise to record the turn of events as we walked through the drive-through. The woman that was the general manager contacted me be a email And I spoke to her this morning. On the recording as well as in the conversation...read full review
Absolutely terrible customer service! They are SO rude!! This is is the 3rd time I have been to this location and wait over 25 mins in the drive thru for a kids meal! Not to mention the employees were completely bothered by the fact they had to work. They looked miserable! Not worth it when chick-fil-a is right up the street.
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | Open 24 hours |
| Sunday | 5AM - 11PM |
McDonald's is a popular spot for many, known for its friendly staff and wheelchair accessibility. The team includes a super nice and pretty lady at the counter and a dark-skinned lady at the drive-thru, who help make mornings enjoyable despite occasional delays. The drive-thru can be slow at times, especially during busy mornings, and customers often have to ask for the rest of their food or go inside to get it, highlighting some challenges with service. The restaurant serves fresh food, and the staff remains polite and professional, even when dealing with difficult situations. Customers have observed that people sometimes bring their children or sleep in the restaurant, and the staff seem to be understanding of these circumstances. Overall, the staff's kindness and professionalism make visits pleasant, despite occasional wait times or minor issues.