Dunkin Donuts
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Dunkin Donuts Reviews
54 ratings
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Best coffee from dunkin in deltona love it there
I don't know why but the coffee in the afternoons is so much better than the mornings. Morning coffees are hit or miss. Order the same thing but tastes and looks different on different days. Afternoon drinks are consistent, actually GOOD every time with the perfect blend of fresh tasting coffee and flavor mixes- and the guy that runs the drive thru in the afternoons is so nice and pleasant.
great customer service
Hours
| Monday | 4AM - 9PM |
| Tuesday | 4AM - 9PM |
| Wednesday | 4AM - 9PM |
| Thursday | 4AM - 9PM |
| Friday | 4AM - 9PM |
| Saturday | 4AM - 9PM |
| Sunday | 4AM - 9PM |
This Dunkin Donuts location is noted for its friendly, professional, and helpful staff who provide excellent and personable service. Customers report that the food is always fresh, with sandwiches described as so good, and specific praise for the pumpkin spice latte and frap. The staff often goes above and beyond, such as making a special vanilla frosted donut with sprinkles when they were out, or providing all necessary accompaniments like sugar, creamer, stir sticks, and cups for a box of Joe order.
However, experiences vary significantly between the walk-in and drive-thru services. Walking in is consistently praised as easier and faster, with efficient mobile app order pick-up and lines that move quickly. In contrast, the drive-thru has constant problems with efficiency. The line frequently gets backlogged due to order takers not being focused, causing long waits. Customers report delays from a lack of immediate acknowledgment at the speaker and staff repeating questions, which does not live up to fast-food expectations. Additionally, the drive-thru layout is a very tight fit, not made for larger vehicles, and some advise going inside if unsure.
Despite occasional issues with being understocked with product, the staff is commended for trying to suggest a substitution to accommodate customers. Many customers are regulars, visiting almost daily or biweekly, and express strong loyalty due to the great service and quality, with some calling it the best service they’ve ever gotten at a Dunkin.