Dunkin Donuts
$ • Coffee Shops
Hours:
1241 E Normandy Blvd, Deltona
About Dunkin Donuts
Dunkin Donuts Reviews
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I do not know how many times I come to this location and the lobby is closed!!! No explanation no sign on the door to as to why. Very unprofessional staff and definitely need more training on how to make the coffee and sandwiches!!! Sad
Best coffee from dunkin in deltona love it there
Ordered a Carmel craze signature latee with oat milk got this instead. They never fail to get something wrong every time I come here. I even had to wait for my coffee after they handed me the donuts I got for my kids. I was hopeful they would have it right this time clearly I was wrong.
Hours
| Monday | 4AM - 9PM |
| Tuesday | 4AM - 9PM |
| Wednesday | 4AM - 9PM |
| Thursday | 4AM - 9PM |
| Friday | 4AM - 9PM |
| Saturday | 4AM - 9PM |
| Sunday | 4AM - 9PM |
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This Dunkin Donuts location is noted for its friendly, professional, and helpful staff who provide excellent and personable service. Customers report that the food is always fresh, with sandwiches described as so good, and specific praise for the pumpkin spice latte and frap. The staff often goes above and beyond, such as making a special vanilla frosted donut with sprinkles when they were out, or providing all necessary accompaniments like sugar, creamer, stir sticks, and cups for a box of Joe order.
However, experiences vary significantly between the walk-in and drive-thru services. Walking in is consistently praised as easier and faster, with efficient mobile app order pick-up and lines that move quickly. In contrast, the drive-thru has constant problems with efficiency. The line frequently gets backlogged due to order takers not being focused, causing long waits. Customers report delays from a lack of immediate acknowledgment at the speaker and staff repeating questions, which does not live up to fast-food expectations. Additionally, the drive-thru layout is a very tight fit, not made for larger vehicles, and some advise going inside if unsure.
Despite occasional issues with being understocked with product, the staff is commended for trying to suggest a substitution to accommodate customers. Many customers are regulars, visiting almost daily or biweekly, and express strong loyalty due to the great service and quality, with some calling it the best service they’ve ever gotten at a Dunkin.