We asked for a coffee coolatta in the drive thru and the lady replied, “what is that?” We heard some arguing back and forth and someone else came on the intercom and tied to take our order. We asked for the same thing and they said they didn’t have that and tried to offer other flavors. We didn’t bother to order at that point and just drove away. Do yourself a favor and go somewhere else! They were so rude and didn’t seem to know what they we’re doing
Amber Davis
Just don't. An ice cream place that doesn't even know how to make a banana split. Milkshake is basically flavored milk. Rude workers. Just go somewhere else.
liz graves
We are locals, and stop here, when we are out. Every time they are out of Vanilla ice cream, for their specialty drinks. How is this even possible to be out that often. The works don't seen to happy to take your also.
Mo Thompson
They never have vanilla ice cream! Like what’s kind of ice cream places doesn’t have vanilla? Terrible
Marc McCluney
We love going to Baskin Robbins locations on vacation as we don't have any near home. This location is closer to our hotel. We went on a Sunday night and they only had 5 flavors of ice cream available and noted to my family they would not have more until Thursday (5 days). My wife got me peanut butter and jelly flavor as it was the closest to the flavor I asked for. It was absolutely aweful!!!! We will not return to this location. It is a tarnish to the brand.
Alexis Tucker
We were very much looking forward to being able to have Baskin Robbins as we don’t have one in our home state, but not only were they out of virtually every flavor (I wish I were exaggerating), one of the employees made it her personal mission to treat each customer with absolute disdain and then left her coworker to clean up her many messes and unhappy customers. Please please don’t go.
Pamela Griffin
My dipped waffle cone tasted like it was a month old. No chocolate chip ice cream, no strawberry glaze, no bananas for my banana split. Bad service. Do not go!!!
Jennifer Thomas
Worst waffle cone ever! It was old and chewy not crispy! Not edible. Had I not left the place already in traffic I would have taken it back.
Brianna Levingston
The women working were all super friendly with the best smiles!
Gary Johnson
Nothing good to say except the ice cream was good but prices too high.
Didn’t have any flavors and the lady receiving our order was very rude. Avoid this place at all costs. If I could do 0 stars I would
Max Heise
Went to get desert after lunch and ordered a banana split and they have no bananas. Ordered a 2 scoop ice cream in a cup they have no chocolate. Yeah I left. Terrible
Oscar Wynn
Food was mediocre, your staff needs to take a course in costumer service. The lady taking our order was taping her finger because we didn't order fast enough. Rude as hell. Will not come back to your store. The iced coffee tastes burnt.
Derick Powell
Wow! I didn’t realize that an ice cream shop could ever be this horrible! You literally just scoop ice cream and take money. We walked in, expecting to get ice cream, but the employee couldn’t get off of her cell phone long enough to take our order. So we went to the Ice Cream Shoppe of Destin (0.5 miles West) instead.
Tony Jose
The worst BR I’ve ever been to. Didn’t not have the new beverages that was on the menu, lady was totally rude. Never recommend coming back here again!!
We asked for a coffee coolatta in the drive thru and the lady replied, “what is that?” We heard some arguing back and forth and someone else came on the intercom and tied to take our order. We asked for the same thing and they said they didn’t have that and tried to offer other flavors. We didn’t bother to order at that point and just drove away. Do yourself a favor and go somewhere else! They were so rude and didn’t seem to know what they we’re doing
Just don't. An ice cream place that doesn't even know how to make a banana split. Milkshake is basically flavored milk. Rude workers. Just go somewhere else.
We are locals, and stop here, when we are out. Every time they are out of Vanilla ice cream, for their specialty drinks. How is this even possible to be out that often. The works don't seen to happy to take your also.
They never have vanilla ice cream! Like what’s kind of ice cream places doesn’t have vanilla? Terrible
We love going to Baskin Robbins locations on vacation as we don't have any near home. This location is closer to our hotel. We went on a Sunday night and they only had 5 flavors of ice cream available and noted to my family they would not have more until Thursday (5 days). My wife got me peanut butter and jelly flavor as it was the closest to the flavor I asked for. It was absolutely aweful!!!! We will not return to this location. It is a tarnish to the brand.
We were very much looking forward to being able to have Baskin Robbins as we don’t have one in our home state, but not only were they out of virtually every flavor (I wish I were exaggerating), one of the employees made it her personal mission to treat each customer with absolute disdain and then left her coworker to clean up her many messes and unhappy customers. Please please don’t go.
My dipped waffle cone tasted like it was a month old. No chocolate chip ice cream, no strawberry glaze, no bananas for my banana split. Bad service. Do not go!!!
Worst waffle cone ever! It was old and chewy not crispy! Not edible. Had I not left the place already in traffic I would have taken it back.
The women working were all super friendly with the best smiles!
Nothing good to say except the ice cream was good but prices too high.
Restaurantji Recommends
Didn’t have any flavors and the lady receiving our order was very rude. Avoid this place at all costs. If I could do 0 stars I would
Went to get desert after lunch and ordered a banana split and they have no bananas. Ordered a 2 scoop ice cream in a cup they have no chocolate. Yeah I left. Terrible
Food was mediocre, your staff needs to take a course in costumer service. The lady taking our order was taping her finger because we didn't order fast enough. Rude as hell. Will not come back to your store. The iced coffee tastes burnt.
Wow! I didn’t realize that an ice cream shop could ever be this horrible! You literally just scoop ice cream and take money. We walked in, expecting to get ice cream, but the employee couldn’t get off of her cell phone long enough to take our order. So we went to the Ice Cream Shoppe of Destin (0.5 miles West) instead.
The worst BR I’ve ever been to. Didn’t not have the new beverages that was on the menu, lady was totally rude. Never recommend coming back here again!!