I have come here countless amount of times and have been SO disrespected by the staff working here. They ignore you, don’t say hello, have a grin on their faces, and even roll their eyes at you. It’s disgusting. They have zero customer service skills and don’t even know how to open their mouths and say “hi, how’s your day going? What can I get for you today?” Everyone here needs to be fired.
Atmosphere: 1
Food: 4
Service: 1
Matthew Polvinale
The employees here have attitude MOST of the time and no supervision they literally do whatever they want and the service sucks. The one lady will just stare at you until you start ordering and that same lady will literally be rude af to other employees. It’s kind of awkward. I mean I’m still going here because it’s close to my house and to me chipotle is a good healthy cheap lunch. But this has happened more than 10-20 visits. To the point where I’ve even asked the other employees why she acts like that. I will be posting her name soon but they don’t wear name tags, for a reason.
Atmosphere: 2
Food: 3
Service: 1
AJ Mitchell
I’m not one to write reviews but my experience here was so bad that I thought it would be smart to warn the other potential customers coming. First when we walked in nobody acknowledged us, and when we were ready to order, they were all just talking. One of the girls behind the counter tried to hide the last vinaigrette that we asked for for herself, and said there was no more left for customers. Next they are all just miserable and clearly hate their job and it reflects on the customers. From the guy starting the order to the manager. Horrible service, horrible portions, horrible attitudes to guest when we are simply asking for stuff on the menu. Where talking about us when we were eating and making it well known that we can hear them. Don’t recommend this location at all. Makes the company Chipotle look completely horrible. Will not be coming back.
Atmosphere: 1
Food: 1
Service: 1
Rico
I made an online order and wow one of the worst experiences at this location. I know that usually the food isn’t done at the time you may choose but I waited till the worker came to me and asked for the name on the order. The lady working the online orders looked at me multiple times but didn’t mind at all that I was there, it took 15 minutes for another lady to come to me to ask for the name but of course she doesn’t check to see if the order was done. when it did happen to be done after another 10 minute wait, she walked right passed me and placed the order on the shelf. I was in a rush to get back to work and when I get back and open the bag up, come to find out that out of two bowls I only received one correct and the other was for a completely different person/order. I don’t ever see myself coming back to this location again
Atmosphere: 1
Food: 1
Service: 1
SOFLo ID Remodeling
Monday April 1st 8pm and scheduled to close at 10pmThis restaurant is out of pico de gallo salsa, corn, sour cream, guacamole really disappointed this being a chain restaurant and still operating with half of the menu.
Atmosphere: 1
Food: 1
Service: 1
Annie Sragner
It truly breaks my heart to go somewhere where the staff so blatantly hate their jobs and communicate it to their customers. Advice to the kids working behind the counter: don’t get stuck working somewhere that makes you miserable! There are a million jobs out there, find somewhere you can at least tolerate and maybe even enjoy. You are running this business into the ground by staying and creating horrible customer experiences. Management needs a serious overhaul, it’s obvious within the first 60 seconds in there.
Estudio Juridico
Delicious food, slightly dirty place, pleasant service
Atmosphere: 4
Food: 5
Service: 4
Michael B
I ordered a burrito on Uber eats and received this CHILD portion for $22.The link the owner provides is broken and goes no where.
Atmosphere: 1
Food: 1
Service: 1
Sart Luck
The employees appear to be absolutely miserable and consider customers to be an inconvenience. I’d rather spend my day at a funeral home than return to this sad Chipotle location.
Atmosphere: 1
Food: 3
Service: 1
Evan Danowitz
Hands down, without a doubt the worst Chipotle in the region. I don't have enough space to express my frustration. My first review ever. Bad enough that I felt it necessary to let others know. So bad that I've asked for a callback at a reasonable hour from the general manager more than once and still haven't even heard from them. Countless amounts of errors and I very strongly recommend choosing a different location.
Worst Chipotle ever. Don’t ever order food online and get it delivered because they rob you of portions. I spent almost 20$ on a burrito and got it the size of my hand. Also their customer service sucks and they get their orders wrong most of the time for deliveries.
jessica peralta
If i can give a 0 star would definitely would, showed up at 925 the line was damn near empty i get it they close at 10 i am a manager myself and i totally understand things happens busy day or whatever but running out of things is pretty wild i got a bowl with just rice beans steak and a bunch of cheese. There was no guac, sour cream, lettuce pretty much the whole topping station was empty. It must be a chipotle thing. You better off going to zona fresca 10x better and fresh.
Atmosphere: 1
Food: 1
Service: 1
tiffany ross
I use to get chipotle from this location at least once a week and EVERY TIME I came, they are always out of multiple ingredients. The last straw was when I left with just rice and chicken in my bowl. I’m not even there after sun down so it blows my mind every time. I just drive 8 minutes north to the other location now.
Atmosphere: 1
Food: 3
Service: 1
Mariela Aristia
Delicious and affordable food for those who like Caribbean food, good price. Some places lack a bit of cleanliness.
I have come here countless amount of times and have been SO disrespected by the staff working here. They ignore you, don’t say hello, have a grin on their faces, and even roll their eyes at you. It’s disgusting. They have zero customer service skills and don’t even know how to open their mouths and say “hi, how’s your day going? What can I get for you today?” Everyone here needs to be fired.
Atmosphere: 1
Food: 4
Service: 1
The employees here have attitude MOST of the time and no supervision they literally do whatever they want and the service sucks. The one lady will just stare at you until you start ordering and that same lady will literally be rude af to other employees. It’s kind of awkward. I mean I’m still going here because it’s close to my house and to me chipotle is a good healthy cheap lunch. But this has happened more than 10-20 visits. To the point where I’ve even asked the other employees why she acts like that. I will be posting her name soon but they don’t wear name tags, for a reason.
Atmosphere: 2
Food: 3
Service: 1
I’m not one to write reviews but my experience here was so bad that I thought it would be smart to warn the other potential customers coming. First when we walked in nobody acknowledged us, and when we were ready to order, they were all just talking. One of the girls behind the counter tried to hide the last vinaigrette that we asked for for herself, and said there was no more left for customers. Next they are all just miserable and clearly hate their job and it reflects on the customers. From the guy starting the order to the manager. Horrible service, horrible portions, horrible attitudes to guest when we are simply asking for stuff on the menu. Where talking about us when we were eating and making it well known that we can hear them. Don’t recommend this location at all. Makes the company Chipotle look completely horrible. Will not be coming back.
Atmosphere: 1
Food: 1
Service: 1
I made an online order and wow one of the worst experiences at this location. I know that usually the food isn’t done at the time you may choose but I waited till the worker came to me and asked for the name on the order. The lady working the online orders looked at me multiple times but didn’t mind at all that I was there, it took 15 minutes for another lady to come to me to ask for the name but of course she doesn’t check to see if the order was done. when it did happen to be done after another 10 minute wait, she walked right passed me and placed the order on the shelf. I was in a rush to get back to work and when I get back and open the bag up, come to find out that out of two bowls I only received one correct and the other was for a completely different person/order. I don’t ever see myself coming back to this location again
Atmosphere: 1
Food: 1
Service: 1
Monday April 1st 8pm and scheduled to close at 10pmThis restaurant is out of pico de gallo salsa, corn, sour cream, guacamole really disappointed this being a chain restaurant and still operating with half of the menu.
Atmosphere: 1
Food: 1
Service: 1
It truly breaks my heart to go somewhere where the staff so blatantly hate their jobs and communicate it to their customers. Advice to the kids working behind the counter: don’t get stuck working somewhere that makes you miserable! There are a million jobs out there, find somewhere you can at least tolerate and maybe even enjoy. You are running this business into the ground by staying and creating horrible customer experiences. Management needs a serious overhaul, it’s obvious within the first 60 seconds in there.
Delicious food, slightly dirty place, pleasant service
Atmosphere: 4
Food: 5
Service: 4
I ordered a burrito on Uber eats and received this CHILD portion for $22.The link the owner provides is broken and goes no where.
Atmosphere: 1
Food: 1
Service: 1
The employees appear to be absolutely miserable and consider customers to be an inconvenience. I’d rather spend my day at a funeral home than return to this sad Chipotle location.
Atmosphere: 1
Food: 3
Service: 1
Hands down, without a doubt the worst Chipotle in the region. I don't have enough space to express my frustration. My first review ever. Bad enough that I felt it necessary to let others know. So bad that I've asked for a callback at a reasonable hour from the general manager more than once and still haven't even heard from them. Countless amounts of errors and I very strongly recommend choosing a different location.
Service: 1
Restaurantji Recommends
Bad people….!
Worst Chipotle ever. Don’t ever order food online and get it delivered because they rob you of portions. I spent almost 20$ on a burrito and got it the size of my hand. Also their customer service sucks and they get their orders wrong most of the time for deliveries.
If i can give a 0 star would definitely would, showed up at 925 the line was damn near empty i get it they close at 10 i am a manager myself and i totally understand things happens busy day or whatever but running out of things is pretty wild i got a bowl with just rice beans steak and a bunch of cheese. There was no guac, sour cream, lettuce pretty much the whole topping station was empty. It must be a chipotle thing. You better off going to zona fresca 10x better and fresh.
Atmosphere: 1
Food: 1
Service: 1
I use to get chipotle from this location at least once a week and EVERY TIME I came, they are always out of multiple ingredients. The last straw was when I left with just rice and chicken in my bowl. I’m not even there after sun down so it blows my mind every time. I just drive 8 minutes north to the other location now.
Atmosphere: 1
Food: 3
Service: 1
Delicious and affordable food for those who like Caribbean food, good price. Some places lack a bit of cleanliness.
Atmosphere: 3
Food: 4
Service: 3