The girl taking our order was rushing us and forgot our order then had an attitude when we got to the window to correct our order.
Atmosphere: 1
Food: 2
Service: 1
Sara Lopez
If I could give it no stars I would. The service here is non existent. Waited and waited for someone at the counter. No eye contact nothing.
Service: 1
easy web 305
They always let the food to burn
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: Croissant
PJ
Nothing was made correctly. Got 2 drinks, bagel minis and loaded hash browns with no bacon. They messed up one drink and we had to ask for it to be remade. They put bacon on the loaded hash browns and gave me some egg stuff instead of the bagel minis…
Andrew Cimini
Slow and looks very gross inside
Atmosphere: 1
Food: 1
Service: 1
Lydia Davis
Tamekia, I believe was her name took my order via Drive-Thru. I ordered the $6 meal deal on the croissant and for the free donut via my ap I wanted the blueberry glazed donut. After receiving my food I asked Kim (shift mgr) for the receipt I wanted to ensure I was not charged for the donut, however after pulling off I noticed I was charged for a sausage egg and cheese croissant and not the bacon deal. I proceeded to pull in park go in the store to explain I have the wrong sandwich it was not the meal deal. Immediately Tamekia with an attitude at 6:20 am yells "well you can't get a free donut with the meal deal it's one or the other" Excuse me It was an offer on my ap with any purchase of a drink I proceeded to say I will just take a refund. I do not want angry people preparing my food! This location really needs a management, customer service professional development. Please reach out to me if I can be of assistance with that as I am a facilitator who teach/train. I must say Kim (shift mgr) did refund my funds back to my rewards card and offer to prepare the correct meal for me but again at this point I see all the attitudes, therefore I do no want it. This location is horrible. Just a week and a half ago my daughter who is a disabled veteran had a traumatic experience at this location and I had to dial 911 chairs were being thrown, cursing, etc. which caused my daughter's PTSD to flare up and she ended up at the VA for an appointment due to the traumatic experience at this location. Corporate management really needs to step in and revamp. The professionalism of this location is null and void. The satin caps, the cursing and attitude is not very customer friendly in a society where we as consumers have so many choices. Just know this consumer will not patronize this location ever again due to my traumatic, unprofessional experiences!
Parking: N/A
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Croissant, Doughnut
Deon Murr
I love stoping by in the morning to get some coffee, great price for a large ice coffee. The employees are so funny to listen to.
Atmosphere: 2
Food: 5
Service: 4
Ali z
The guy here very nice and helpful
Atmosphere: 5
Food: 5
Service: 5
Labrina Allen
I love this dunkin. They know my orders by memory and they are so friendly all of the time
Atmosphere: 5
Service: 5
Rob Gon
The lady on the drive thru needs to be a bit more attentive, always mad. The only thing you dont want to have early in the morning before work is having a bad attitude when you order your breakfast... Order taken Oct 4, 9,45am
Horrible, rude service, stale donuts, and burnt croissants. Should’ve never stopped here. Horrible experience
Atmosphere: 1
Food: 1
Service: 1
Ike Avellino
Don’t go thru drive thru, asked for bagel got a croissant, asked for two donuts, they forgot to add it, and could barely hear her on the mic and when I asked her to repeat what she said she gave me attitude
Atmosphere: 1
Food: 2
Service: 1
Adriana Montenegro
I came here on Wednesday i went through drive through the employee at the drive through that took my order said my total was 7.04 since i was paying cash he told me i had to pay at the front . So when i drive up the employee that took my cash tell me my total is 9.04 since i was in a rush i didn’t question it once i get home and i check my receipt it says 7.04 so what happened to my 2$ ? The employees here are stealing
Atmosphere: 1
Service: 1
Angel2Angel 2nd line
Horrible, rude service, stale donuts, and burnt croissants. Should’ve never stopped here. Horrible experience
Atmosphere: 1
Food: 1
Service: 1
Luke Loo Wah
Dunkin either needs to fire all the employees and admin there or shut it down. Terrible customer service, drive thru and expired food.
The girl taking our order was rushing us and forgot our order then had an attitude when we got to the window to correct our order.
Atmosphere: 1
Food: 2
Service: 1
If I could give it no stars I would. The service here is non existent. Waited and waited for someone at the counter. No eye contact nothing.
Service: 1
They always let the food to burn
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: Croissant
Nothing was made correctly. Got 2 drinks, bagel minis and loaded hash browns with no bacon. They messed up one drink and we had to ask for it to be remade. They put bacon on the loaded hash browns and gave me some egg stuff instead of the bagel minis…
Slow and looks very gross inside
Atmosphere: 1
Food: 1
Service: 1
Tamekia, I believe was her name took my order via Drive-Thru. I ordered the $6 meal deal on the croissant and for the free donut via my ap I wanted the blueberry glazed donut. After receiving my food I asked Kim (shift mgr) for the receipt I wanted to ensure I was not charged for the donut, however after pulling off I noticed I was charged for a sausage egg and cheese croissant and not the bacon deal. I proceeded to pull in park go in the store to explain I have the wrong sandwich it was not the meal deal. Immediately Tamekia with an attitude at 6:20 am yells "well you can't get a free donut with the meal deal it's one or the other" Excuse me It was an offer on my ap with any purchase of a drink I proceeded to say I will just take a refund. I do not want angry people preparing my food! This location really needs a management, customer service professional development. Please reach out to me if I can be of assistance with that as I am a facilitator who teach/train. I must say Kim (shift mgr) did refund my funds back to my rewards card and offer to prepare the correct meal for me but again at this point I see all the attitudes, therefore I do no want it. This location is horrible. Just a week and a half ago my daughter who is a disabled veteran had a traumatic experience at this location and I had to dial 911 chairs were being thrown, cursing, etc. which caused my daughter's PTSD to flare up and she ended up at the VA for an appointment due to the traumatic experience at this location. Corporate management really needs to step in and revamp. The professionalism of this location is null and void. The satin caps, the cursing and attitude is not very customer friendly in a society where we as consumers have so many choices. Just know this consumer will not patronize this location ever again due to my traumatic, unprofessional experiences!
Parking: N/A
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Croissant, Doughnut
I love stoping by in the morning to get some coffee, great price for a large ice coffee. The employees are so funny to listen to.
Atmosphere: 2
Food: 5
Service: 4
The guy here very nice and helpful
Atmosphere: 5
Food: 5
Service: 5
I love this dunkin. They know my orders by memory and they are so friendly all of the time
Atmosphere: 5
Service: 5
The lady on the drive thru needs to be a bit more attentive, always mad. The only thing you dont want to have early in the morning before work is having a bad attitude when you order your breakfast... Order taken Oct 4, 9,45am
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
Horrible, rude service, stale donuts, and burnt croissants. Should’ve never stopped here. Horrible experience
Atmosphere: 1
Food: 1
Service: 1
Don’t go thru drive thru, asked for bagel got a croissant, asked for two donuts, they forgot to add it, and could barely hear her on the mic and when I asked her to repeat what she said she gave me attitude
Atmosphere: 1
Food: 2
Service: 1
I came here on Wednesday i went through drive through the employee at the drive through that took my order said my total was 7.04 since i was paying cash he told me i had to pay at the front . So when i drive up the employee that took my cash tell me my total is 9.04 since i was in a rush i didn’t question it once i get home and i check my receipt it says 7.04 so what happened to my 2$ ? The employees here are stealing
Atmosphere: 1
Service: 1
Horrible, rude service, stale donuts, and burnt croissants. Should’ve never stopped here. Horrible experience
Atmosphere: 1
Food: 1
Service: 1
Dunkin either needs to fire all the employees and admin there or shut it down. Terrible customer service, drive thru and expired food.
Atmosphere: 1
Food: 1
Service: 1
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