Einstein Bros. Bagels

Rudest staff!!! If you hate your job so much- get a new one!

Terrible iced chai tea. Tasted awful. 😢

Yah I’m gonna keep it short they kept the line waiting 10 mins after opening cause they weren’t finished with putting food into the shelves. And as someone who works in the food industry yah they suck. Not to mention they didn’t tell people to order at the kiosk and people were being skipped. The kiosk ordering opens at 5am and people were already ordering while there was people waiting in for 30mins. The cashier is showing clear frustration how about you do your job right like organizing the lines and not having the order line with the pick up line. Thanks

No way to refuse to tip on takeout---I had to tip for a $3 takeout bagel. The utensils, butter and cream cheese was nowhere to be found. Overall a unsatisfactory experience and I left feeling robbed.

Six cheese bagel! Yum. And brisket TX style yum! For a mostly vegetarian person this intrigued me. So I got one. It was a total of $9.78 for the TX brisket breakfast bagel sandwich with 1 egg and which included $1 tip for the cashier who took my order bc she was very friendly and sweet.. I can’t say the same for the lady who gave me the bagel however who was not nice or friendly at all and gave me a dirty look when I couldn’t hear her small mouse voice calling out my name when the bagel was ready (it’s a busy and loud airport with a ton of ppl talking on line and in the seats). So the bagel and brisket and egg (which was mostly egg whites which I loved and pre-made into a slab of omelette style for fast food bagels) came out hot which was great. Then I opened the sandwich to see so little brisket. It was good meat and not just fat parts but so little of it and compared to the picture it was no way near what the picture looked like which drew me to buy it. And the 6 cheese part was amazing. Lots of cheese and some of it mounded on thick that it was chewy and like having cheese on pizza in some parts. But the bagel was weird. It was like a soggy frozen bagel from the supermarket and not the typical chewy bagel Einstein is known for. And the bottom had no cheese (I wasn’t expecting it) but it didn’t look like a bagel. It was more like a piece of low quality and soggy flat bread. So I don’t know if it’s bc of the egg and cheese and brisket that it made the bread soggy but either I will ask for it to be extra toasted or just get a toasted bagel with cream cheese next time. The great thing is it’s open at 5am even on a Saturday morning! So it’s the only hot food open at Terminal 4 so it’s a Long line which goes fast enough.

Great fresh food!
The bagel sandwich was great and the blueberry muffin was just the normal size
With a normal price
Kiosk was easy to understand and prices were reasonable
Fairly quick service
Organized

DO NOT EAT HERE. You will regret it. Food is undercooked and I am highly suspicious of them not storing food properly in their storage area. Something concerning is going on with the refrigeration and cooking if the food.
Employees sound angry and have no patience

I ended up getting an asiago bagel with chive cream cheese. Would have gotten an actual sandwich like I wanted however it seems that none of that was available! No coffees no sandwiches just bagels. Kind of disappointing however the employee working was so very nice and had my bagel out to me very fast.

Painfully S-L-O-W

Teeeeeerrible queening!!! More than 30 minutes to order 😱. They must improve attendance.

Order 2 bagel 1 pain and one every thing with chive cream cheese with toasted both came plain not toasted take so long time stay away from here

I love the bagels

I ordered a coffee. Twenty minutes later they said that it wasn't ready because the coffee was still brewing. Ten minutes after that they said that they would need three minutes to prepare a plain black coffee. Ten more minutes later my plane was boarding and I had to leave. I asked for a refund, and the Manager said that they can't give refunds.

Just stop pretending that you and your staff can manage a franchise. I will never patronize an Einstein Bros. Bagels because of my experience with this pathetic franchise.

Good The cheesy has brown was delish
Asiago and bagels are fresh
Good spot to wait for your departure

Ordered a toasted bagel. Got a cold stale bagel.