Hong Kong Tokyo Chinese Restaurant

19531 Sheridan St, Fort Lauderdale
(954) 689-0101

Recent Reviews

George Pijuan

Great egg foo young , family operated , best service.Parking: 30 spotsKid-friendliness: Acknowledge you upon entering, wife is very friendly and engages asking sauces needed etc.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: House Special, Roll

Gabriela R.

favorite food to pick up in the area !! so YUMMY and service is always quick. 10/10 recommend ordering from here.

M E

Called to place an or but the don't deliver and they don't work with any of the food delivery companies. So if you're homebound, do not bother calling this place. As many have posted, very poor customer service, especially in this day and age.

O&K Cameron

I’ve been to this restaurant several times. Food is great and everyone has always been kind and professional.

Atmosphere: 5

Food: 5

Service: 5

Sarah Marks

Best American Chinese restaurant in the area! The only thing they are missing is moo shu pancakes

Amands B.

Consistent quality of food. Always delicious. Very good takeout.. always ready quickly.

GabZ

The reviews claiming this is the best in West Pines fail to mention it is the only Chinese takeout in West Pines. They USE PORK BASE FOR THEIR SAUCES! The only vegan option according to them was the spring rolls, and they weren't that great. Customer service was good. The guy at the front was honest and I appreciated that. The prices are okay and It was decent for the other people who aren't vegans, vegetarians and not kosher. The rest won't come back.Dietary restrictions: Not kosher.Not vegan.Not vegetarian.

Paz Rioja

the mongolian beef was just onion, not beef at all. The food was tasteless

Angelo Maimone

This is the best Chinese food in west Pines. usually ready within 20 minutes and never disappoints. I saw a review where the person was complaining about the "customer service"... It's a take out place. They take your order, give you your food and move on to the next person. I could care less if they said "Enjoy your food fatboy, see you soon" because if you live in West Pines, you know that it's hard to get good take out food anywhere and especially good Chinese take out. Personally, the service is always great with me so I love the place.

Coolbreeze LB

Delicious food as always. Family run business. Our familys favorite Chinese food place in the area.

Atmosphere: 4

Food: 5

Service: 5

Marvin Ortega

The best Chinese food in the Pembroke Pines area. Service is what you typically expect from a Chinese takeout. They are working cooking prepping and packing and on top of that picking up the phones and taking orders. If you’ve ever worked at a restaurant than you know the hustle and bustle. The food is great the portions are great and the price is very reasonable. If your looking for great customer service making take out is not the place for you but if you’re looking for great Chinese food this is the place to go.

Adam Outler

Good food, slow service. I guess you're supposed to call ahead. I just walked in and ordered. The waiting area was very uncomfortable and a bell constantly sounded whenever I moved around. The place consists of a bench to sit on and a table to exchange money. There were a few nice decorations, so 2 stars for that.

Atmosphere: 2

Food: 5

Service: 3

Bubba Schwartz

What's really important is not only having great Chinese food but having great customer service experience as well. You won't find any quality interaction which I believe is with the owner. When entering there is no hello or smile or any type of eye to eye contact with her. She won't even look at you and is too busy with other things on her mind. The feeling you get: place the order, give me your money, and get the hell out of my store NEXT. I don't care how good the food is it will make you not want to come back and order again. You can place a larger order and have to beg for mustand, duck sauce, and soy sauce. This woman is just plan miserable, rude, unfriendly and cold. You might think this is how Chinese people act. Not true I have few Chinese friends born in China and Hong Kong and they have a beautiful personality warm and are nice to be around. Dealing with the public and having a store with providing great customer service is very important now than ever after the pandemic. You will not want to come back here and find another place. If I could have given 0 Stars I would.

Jeannie Valencia

Food is okay. But the service is disgusting. The people that work there are extremely rude to the point where a woman behind the register, snatched the money out of my hands when I was paying. They are lucky my daughter loves their fried rice. I returned and the front girl, taking the order was very rude, lake of manners. It seems like the people there do not care how their customers are treated. Also, I was told there are live roaches in that restaurant. I will never go there again. I may call the health department.You'd think I'd learn my lesson. Lol I moved out of the area for a few years. I recently returned and bought fried rice here. I anticipated the lady(owner?) behind the counter to have a better attitude. Some things never change. Her attitude was the worst. I paid almost $30 for my food and she expected a tip. It was obvious she wasn't happy that I didn't leave a tip, she was talking to a gentlemen and blatantly looking at me and pointing at me. I also noticed the plaza had been painted. I assumed the restaurant was remodeled. Absolutely not. The restaurant is filthy. I will not go back. I mean that this time. That place should be shutdown.

Cindy G.

Local and reliable !!! We get the family Meal pack at least twice a month !!! It feeds us for days and is good !!

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