Ilios

This was the 8th time we’ve stayed here. We’ve always had a great experience but this year changed. First the toilet had numerous issues. Then we were woken up to a gas leak/horrible smell at 12:30am. We reported it to the front desk and were told it was “normal” because they release the gas from the rooftop bar. The smell kept getting worse so they sent an engineer up to confirmed the smell but there was nothing he could do because it’s “safe & normal” and others smelled it too. After the smell kept getting worse, we went to the front lobby and was told this happens a lot because of the restaurants, it’s normal, and that we could be moved but it wouldn’t guarantee the smell would be gone. He recommended we wait to speak to the manager the next day (and were told the manager would call us but never did) which we did, and was told we were the only to complain, insinuating we were making it up. We go on vacation to relax and get away from stress but we lost a night of sleep due to the natural gas smell. Natural gas smell in a hotel room is not safe or normal. The service was awful this year.

Food was okay but a bit on the lack luster side. Flavor had potential but presentation and amount for what you pay was a bit small. The inside is beautiful but hardly anyone inside. Outside they have a few pool side tables but it’s very windy and could be a bit more appealing. Waitress was excellent.

My family arrived at the hotel at 10 PM after flying from the northeast, only to find that our reservation was not honored due to a flood in the room above us. The hotel refused to offer alternative accommodations and simply offered to call a cab, which they said they might reimburse if I kept the receipt. My 6-year-old daughter was in tears, realizing we had no place to stay. This experience reflects poorly on Hilton's hospitality. Arriving at Hilton Fort Lauderdale only to face such disrespect, especially with young children, is completely unacceptable. Shame on you.

People come to Florida to escape the cold - until they get to Illios, where you do your best with senseless AC abuse to freeze them to death.

The staff is freezing, the customers are freezing....

Get with it folks!

I didn't have high hopes for a pool-side restaurant, but I was pleasantly surprised by the delicious Lobster roll with a claw and good chunks of lobster and a fresh French fries. My husband's sandwich chicken sandwich was good and packed full of tomato and lettuce and was filling.

Twanna, our waitress, was warm and friendly and made us feel welcome and happy to be there.

Atmosphere: 4

Food: 5

Service: 5

Came during a hurricane, whoopsy, but Arlene went above and beyond to take care of us, especially after our first server, Karen, forgot to bring us waters and told us we weren’t allowed to sit inside due to a “private event”. It was windy, there was no private event, and my husband and I walked in and were treated so well by Arlene! I hope to god Karen didn’t get a penny from the tip money! 10/10 Would recommend this place, but make sure you ask for Arlene, so you don’t get stuck with Karen!

Atmosphere: 4

Food: 5

Service: 5

Love staying here! Great place! I wish the rooms were slightly bigger but overall great place!

Good breakfast, lunch and drinks.

Atmosphere: 5

Food: 5

Service: 5

Food and service was great. Bar smelt awful. Clean the ice buckets!

Atmosphere: 2

Food: 4

Service: 4

Recommended dishes: Fries

We had breakfast here twice while we were here and I loved it. You can watch the waves in the ocean while you eat. The staff is absolutely the best. The hostess ( I do not know here name was curtious and helpful. Our server Arlene needs a raise. If you decide to eat here,please request Arlene, you will not be disappointed but I'm sure all the staff is great. We will be coming back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ilios Special Breakfast Skillet

My family and I enjoyed the quality of food and service at Ilios during our stay. The staff, especially Arlene, is incredibly attentive and friendly. She remembered details of our orders between days and made our breakfast every morning more enjoyable. Great experience and would highly recommend!

Atmosphere: 5

Food: 5

Service: 5

I had breakfast here while staying at the Hilton. The food was just okay. I wouldn’t go out of my way to eat here if you are not staying at the Hilton. The views are nice and the staff were exceptional but the bar area had a mildew / wet rag smell to it.

Atmosphere: 5

Food: 3

Service: 5

My husband and I came here for the breakfast package we added onto our room staying at the Hilton. We had Petrone as our waitress 2 days in a row and she was the best!! Above and beyond service :) Also, highly recommend the Greek avocado toast, and their coffee is so good ?

Atmosphere: 5

Food: 5

Service: 5

My brother took me and my spouse here to celebrate our birthday. The place was extremely busy. The food was ok. They came out with a surprise birthday dessert for us which was really nice.

Atmosphere: 4

Food: 4

Service: 4

My experience here was a great one. The staff is friendly, kind and very sweet. Ms. Tawana was great. She's sweet, attentive and knows my love for bacon.Great times here. Will be back.

Atmosphere: 5

Food: 5

Service: 5