You mess up with orders. Wrong pizzas delivered! Guys, open your eyes
Singpa Singleton
Ordered in the app for delivery, we did not receive pizza as requested, simple things, cut in squares(they did not) parmesan cheese ( not included) you are asked 100 of questions about how you want your pizza and they do not make sure they do them. We paid for the extras!!
Food: 1
Service: 2
Gerard Reidling
The pizza was always good and always fresh and hot when delivered
Atmosphere: 5
Food: 5
Service: 3
Jamie King
The audacity to call these wings?! If I wanted some chicken nuggets I would have ordered some chicken nuggets. Who does this? Also, it’s no coincidence that our DoorDash never arrived even though they “completed order” based on these reviews.
Atmosphere: 1
Food: 1
Service: 1
Untold Crimes
The employees here are unbelievably rude and act like you’re bothering them just by placing an order. No greeting, no smile, no effort—just attitude from start to finish from all 5. When I asked a simple question about my order, the response was eye-rolling and sarcasm, as if customer service doesn’t exist. The pizza wasn’t even ready when they said it would be, and instead of apologizing, they were dismissive and short. I walked out feeling disrespected and annoyed. With so many other pizza options around, I’ll never come back to this location.
Atmosphere: 1
Food: 1
Service: 1
omowale harvey
Their wings and cookie was so good.
Anthony Colon
Staff inside was awesome they helped me. it was literally when I came outside to leave the white accord delivery driver that works there intentionally blocked me from leaving coming down a one way road i understand you work there but it was foolish of you to have a stand off with me and when I verbally tell you it’s a one way proceed to turn on your blinker and ignore me. My order was for 1145 my name is Anthony pull the cameras LOL
Shirley Harrell
Order wrong
Atmosphere: 3
Food: 1
Service: 2
C-dog Wrench
The door dash they use is total garbage. Said it was delivered, never showed up. 2nd time sent out the door dash leaves it on the ground out in the parking lot. Dont ever order from there unless you are picking up. Papa John, just deliver your own pizzas.
Atmosphere: 1
Food: 5
Service: 1
Rashad Jackson
My recommendation is do not order from this restaurant, because someone in this store is running scams. My coworker ordered delivery. If the site doesn't deliver, it will expressly and explicitly indicate on the site based on the address entered whether or not they deliver. The address entered never indicated that the store did not deliver, however, the pizza delivery never arrived. There was no call from the store BEFORE my coworker phoned the restaurant asking why the pizza was marked as 'DEVIVERED' on the site when it was never delivered. The manager indicated that they do not deliver to the address entered. To this day, his money has NOT been refunded, and the manager stated during the last phone conversation that it would take 30-days for the refund.
This company suffers from poor management unable to address even basic operational issues. The staff appear undertrained and unprofessional, lacking the competence expected in any serious workplace. Additionally, the quality of the food is subpar and consistently disappointing.
Atmosphere: 1
Food: 1
Service: 1
Jeff Sams
Ah, Fort Lauderdale—the sun, the sand, the… Papa John’s pizza fiasco of 2025.
We ordered over $100 worth of pizza for our group: four pizzas, three boxes of breadsticks, and extra sauce. A beautiful, carby feast in the making. What actually showed up after an hour and a half? A single cheese pizza, half the sauce, and the breadsticks. Three pepperoni pizzas had apparently entered the pizza void, never to be seen again.
We tried calling the store. Multiple times. Each time we were sent into the abyss of Papa John’s customer service limbo—on hold, no humans, just call center robots with no power. The order, it turns out, had been placed through a call center and delivered by a third-party DoorDasher who, while nice enough, was about as helpful as a breadstick in resolving the issue.
The receipt confirmed: yes, the order was incomplete. Our stomachs confirmed: yes, we were still hungry. Our patients? Long gone.
Eventually, driven by the fury of hanger (that’s hunger + anger), my wife declared a march on Papa John's HQ (okay, it was three blocks away). We arrived to find a lone employee juggling phones he wasn’t answering and one other customer whose pizzas were two hours late and counting.
After 15 more minutes of waiting, we finally got some answers—and eventually, a refund and a couple of free pizzas added to our account. So at least there's that.
So...If you enjoy long walks, customer service ghosting, and dramatic reenactments of hunger meltdowns, this is the Papa John’s for you. If you’re hoping to actually eat pizza? Proceed with caution.
Atmosphere: 1
Service: 1
ANPU SIRUISB
The pizzas was over cooked so the cheese was burned to the box. The absolute worst Papa John's experience I've had ever from the customer service to the food. It was my first and last time ordering from here. I do not recommend this location to anyone very unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Angelina Fox
DONT GO. THE WORST service ever. only two people were working when i went and they are so unorganized, not clean and very messy. they do NOT pay attention to you, you ask the guy to come to get your order multiple times but he doesn't and was standing joking and laughing with the other coworker, she came to get our order but that was 15 minutes later even though she has already seen us standing waiting. the guy is the worst person to work, very not clean, jokes and laughs and doesn't give the customer any attention, this is rudeness.
You mess up with orders. Wrong pizzas delivered! Guys, open your eyes
Ordered in the app for delivery, we did not receive pizza as requested, simple things, cut in squares(they did not) parmesan cheese ( not included) you are asked 100 of questions about how you want your pizza and they do not make sure they do them. We paid for the extras!!
Food: 1
Service: 2
The pizza was always good and always fresh and hot when delivered
Atmosphere: 5
Food: 5
Service: 3
The audacity to call these wings?! If I wanted some chicken nuggets I would have ordered some chicken nuggets. Who does this?
Also, it’s no coincidence that our DoorDash never arrived even though they “completed order” based on these reviews.
Atmosphere: 1
Food: 1
Service: 1
The employees here are unbelievably rude and act like you’re bothering them just by placing an order. No greeting, no smile, no effort—just attitude from start to finish from all 5. When I asked a simple question about my order, the response was eye-rolling and sarcasm, as if customer service doesn’t exist. The pizza wasn’t even ready when they said it would be, and instead of apologizing, they were dismissive and short. I walked out feeling disrespected and annoyed. With so many other pizza options around, I’ll never come back to this location.
Atmosphere: 1
Food: 1
Service: 1
Their wings and cookie was so good.
Staff inside was awesome they helped me. it was literally when I came outside to leave the white accord delivery driver that works there intentionally blocked me from leaving coming down a one way road i understand you work there but it was foolish of you to have a stand off with me and when I verbally tell you it’s a one way proceed to turn on your blinker and ignore me. My order was for 1145 my name is Anthony pull the cameras LOL
Order wrong
Atmosphere: 3
Food: 1
Service: 2
The door dash they use is total garbage. Said it was delivered, never showed up. 2nd time sent out the door dash leaves it on the ground out in the parking lot. Dont ever order from there unless you are picking up. Papa John, just deliver your own pizzas.
Atmosphere: 1
Food: 5
Service: 1
My recommendation is do not order from this restaurant, because someone in this store is running scams. My coworker ordered delivery. If the site doesn't deliver, it will expressly and explicitly indicate on the site based on the address entered whether or not they deliver. The address entered never indicated that the store did not deliver, however, the pizza delivery never arrived. There was no call from the store BEFORE my coworker phoned the restaurant asking why the pizza was marked as 'DEVIVERED' on the site when it was never delivered. The manager indicated that they do not deliver to the address entered. To this day, his money has NOT been refunded, and the manager stated during the last phone conversation that it would take 30-days for the refund.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
Always great!! Never
Atmosphere: 5
Food: 5
Service: 5
This company suffers from poor management unable to address even basic operational issues. The staff appear undertrained and unprofessional, lacking the competence expected in any serious workplace. Additionally, the quality of the food is subpar and consistently disappointing.
Atmosphere: 1
Food: 1
Service: 1
Ah, Fort Lauderdale—the sun, the sand, the… Papa John’s pizza fiasco of 2025.
We ordered over $100 worth of pizza for our group: four pizzas, three boxes of breadsticks, and extra sauce. A beautiful, carby feast in the making. What actually showed up after an hour and a half? A single cheese pizza, half the sauce, and the breadsticks. Three pepperoni pizzas had apparently entered the pizza void, never to be seen again.
We tried calling the store. Multiple times. Each time we were sent into the abyss of Papa John’s customer service limbo—on hold, no humans, just call center robots with no power. The order, it turns out, had been placed through a call center and delivered by a third-party DoorDasher who, while nice enough, was about as helpful as a breadstick in resolving the issue.
The receipt confirmed: yes, the order was incomplete. Our stomachs confirmed: yes, we were still hungry. Our patients? Long gone.
Eventually, driven by the fury of hanger (that’s hunger + anger), my wife declared a march on Papa John's HQ (okay, it was three blocks away). We arrived to find a lone employee juggling phones he wasn’t answering and one other customer whose pizzas were two hours late and counting.
After 15 more minutes of waiting, we finally got some answers—and eventually, a refund and a couple of free pizzas added to our account. So at least there's that.
So...If you enjoy long walks, customer service ghosting, and dramatic reenactments of hunger meltdowns, this is the Papa John’s for you. If you’re hoping to actually eat pizza? Proceed with caution.
Atmosphere: 1
Service: 1
The pizzas was over cooked so the cheese was burned to the box. The absolute worst Papa John's experience I've had ever from the customer service to the food. It was my first and last time ordering from here. I do not recommend this location to anyone very unprofessional.
Atmosphere: 1
Food: 1
Service: 1
DONT GO. THE WORST service ever. only two people were working when i went and they are so unorganized, not clean and very messy. they do NOT pay attention to you, you ask the guy to come to get your order multiple times but he doesn't and was standing joking and laughing with the other coworker, she came to get our order but that was 15 minutes later even though she has already seen us standing waiting. the guy is the worst person to work, very not clean, jokes and laughs and doesn't give the customer any attention, this is rudeness.
Atmosphere: 1
Food: 3
Service: 1
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