Food was goodBut compared to what the people ordered mine looked like it fell on the ground
Atmosphere: 3
Food: 4
Service: 3
ferlin husky
Ordered a dinner size chicken ceasar salad got maybe two spoonfuls of salad w no dressing. For $10 its a scam and forget getting refunded this place is a joke
Atmosphere: 1
Food: 1
Service: 1
Paula Smith
It was easy too cold in the lobby
Atmosphere: 4
Food: 5
Service: 5
David Kendrick
Very good food. Service is always fast and the workers are nice. Going through the drive through you get those smells from the kitchen. That's enough to make you want to come back and try more of the menu.
I just ordered from Uber Eats and I can't handle the anger I have. They forgot to put the 2 sauces that I ordered, so I had to eat the tropichop drier than an espadrille. I'm not satisfied with that, I don't have anything to drink it with either because they also forgot the drink.It's not the money because it's stupid, but it's VERY annoying to be hungry, wait half an hour for an order and have it arrive so badly that you literally can't even eat it. Give more attention to takeout orders, they are also customers!
Jonathan Spiegel
The only "fast food" or drive through I'll eat. I don't eat garbage. Pollo Tropical has very decent food.
Atmosphere: 3
Food: 5
Service: 3
BioMass Regional6VlogsTV
Very amazing food as always when it comes to my usual: White Boneless Chicken, Rice and Black Beans. Keep up the tasty work!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Rice, Chicken Quarter White, Crispy Chicken Platter - With Rice and Beans
Pollo Tropical delivers a taste of the tropics with their flavorful grilled chicken sandwich, crispy fries, and the refreshing star of the show, their fresh brew mango iced tea.With a lively atmosphere and a menu bursting with Caribbean-inspired delights, it's a go-to spot for a satisfying meal.However, while the food was delicious overall, they could've been a tad more attentive to special requests, like ensuring no sauce on the sandwich. Plus, the mix-up with the tea - opting for unsweetened instead of sweet - was a minor hiccup.Nevertheless, with its vibrant ambiance and tantalizing flavors, Pollo Tropical earns a solid 4 stars in my book.
I’ve been to this store about 5 times now hoping for a tropichiller as it was advertised on the building and not once was it available I’m very disappointed I will not be coming back…
Atmosphere: 1
Food: 3
Service: 3
Federico Basilis
Great food
Atmosphere: 5
Food: 5
Service: 5
Maria Rebecca Elliffe
Love the food but staff is cheap on the sauces and it gets annoying. Over all food is good.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Chicken and Rice
Giovanny Boada
Good food.Excellent attentionBut the place is a little unclean.There was 1 fly hanging aroundThe rice a little stuck
Food was goodBut compared to what the people ordered mine looked like it fell on the ground
Atmosphere: 3
Food: 4
Service: 3
Ordered a dinner size chicken ceasar salad got maybe two spoonfuls of salad w no dressing. For $10 its a scam and forget getting refunded this place is a joke
Atmosphere: 1
Food: 1
Service: 1
It was easy too cold in the lobby
Atmosphere: 4
Food: 5
Service: 5
Very good food. Service is always fast and the workers are nice. Going through the drive through you get those smells from the kitchen. That's enough to make you want to come back and try more of the menu.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheesy Yuca Bites, Flan, Mango Tropichiller, Cuban Sandwich
?? The Food is good but they need someone to clean more
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Chicken Caesar Salad, Half Chiken, Chicken and Rice, Fries, Kids Tropichop Bowl
Not good enough for me.
Atmosphere: 1
Food: 1
Service: 3
Parking: No drive thru huge lined and lotsWheelchair accessibility: Not really
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Chicken Soup, Chicken Quarter White, Fries, Fried Yuca, Cuban Sandwich, Caesar Salad
I just ordered from Uber Eats and I can't handle the anger I have. They forgot to put the 2 sauces that I ordered, so I had to eat the tropichop drier than an espadrille. I'm not satisfied with that, I don't have anything to drink it with either because they also forgot the drink.It's not the money because it's stupid, but it's VERY annoying to be hungry, wait half an hour for an order and have it arrive so badly that you literally can't even eat it. Give more attention to takeout orders, they are also customers!
The only "fast food" or drive through I'll eat. I don't eat garbage. Pollo Tropical has very decent food.
Atmosphere: 3
Food: 5
Service: 3
Very amazing food as always when it comes to my usual: White Boneless Chicken, Rice and Black Beans. Keep up the tasty work!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Rice, Chicken Quarter White, Crispy Chicken Platter - With Rice and Beans
Restaurantji Recommends
Pollo Tropical delivers a taste of the tropics with their flavorful grilled chicken sandwich, crispy fries, and the refreshing star of the show, their fresh brew mango iced tea.With a lively atmosphere and a menu bursting with Caribbean-inspired delights, it's a go-to spot for a satisfying meal.However, while the food was delicious overall, they could've been a tad more attentive to special requests, like ensuring no sauce on the sandwich. Plus, the mix-up with the tea - opting for unsweetened instead of sweet - was a minor hiccup.Nevertheless, with its vibrant ambiance and tantalizing flavors, Pollo Tropical earns a solid 4 stars in my book.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Chicken Soup, Sweet Plantains, Key Lime Pie, Grilled Chicken Sandwich
I’ve been to this store about 5 times now hoping for a tropichiller as it was advertised on the building and not once was it available I’m very disappointed I will not be coming back…
Atmosphere: 1
Food: 3
Service: 3
Great food
Atmosphere: 5
Food: 5
Service: 5
Love the food but staff is cheap on the sauces and it gets annoying. Over all food is good.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Chicken and Rice
Good food.Excellent attentionBut the place is a little unclean.There was 1 fly hanging aroundThe rice a little stuck
Atmosphere: 3
Food: 4
Service: 4