There is way too many homeless at this Starbucks/publix.
The homeless are aggressive and disruptive making it difficult to enjoy the
Atmosphere: 1
Food: 3
Service: 3
Jerquavia Eaton
Ana at Starbucks customer service was very great she was all smiles we even talked about other things which made me feel great I would definitely come here again not to mention the drink was fantastic and made with care
Atmosphere: 5
Food: 5
Service: 5
Cat
Charging outlets are locked
Carol Desiree Valero Caceres
Staff at 4 in the afternoon super rude and not friendly, since I arrived they were talking and I stood waiting for them to serve me and then they didn't even look at me to ask me if I needed something they would give them a customer service
Atmosphere: 1
Food: 5
Service: 1
c Andrade
Charging outlets are locked
Maria Cuevas
Today, I am the most wonderful opportunity to be treated poorly at the Starbucks location by the cashier Ana. Upon arrival, we made eye contact, so I patiently waited for her to greet me. Since she did not, I kindly asked if they were open. She smacked her teeth and rolled her eyes. She proceeded to walk to the cash register to log in. Even at this moment, she made no attempt to speak verbally. I was not sure if she had a mental illness like autism. Once she logged in, she assumed I saw her side of the screen and waited for me to place the order. I placed my order, and as I was paying, she answered a call. She informed the caller, "I thought you were going to come help me. Then, she laughed about how she forgot she worked the next day.What a wonderful experience that motivated me to no longer purchase from this location. Great job, Ana, on making a customer feel like a burden for providing business.
Richard Gard
Wheelchair accessibility: Easy
Atmosphere: 5
Food: 5
Service: 5
Georg Müller
I waiting for a cappuccino 10 minutes after been
Atmosphere: 3
Service: 1
paul gledhill
Great coffee, just as needed. Air-conditioning was a bit cool for my liking, but that's controlled by the mall, not Starbucks.
Atmosphere: 4
Food: 5
Service: 5
Aliyah Rodas
Lazy workers. Act like they don’t want to do their job, and do it wrong every time. Pumpkin chai didn’t have pumpkin powder on it. asked for no whip on the ribbon crunch, and got whip… asked for food warmed and everything was cold … never have this experience at any other starbucks. were rude when saying they didn’t have something and laughed ab it. whoever was working around 11:30 am today (10/20/23) clearly doesn’t take their job seriously and at the expense of the customers food… not going back.
Staff was rude they charged for items they then said weren't available and would not refund the money. Won't go back.
Atmosphere: 1
Food: 2
Service: 1
Maksim Vorontsov
Absolutely love Starbucks, but the worst customer experience so far …
Efrat “Effie” Belassen
Slowest workers in the world… rude and not precessional
Derek Christian
Wow! Absolutely worth Starbucks experience ever. The girl at the counter is literally complaining about her job on the phone while she was making the order in front of me
There is way too many homeless at this Starbucks/publix.
The homeless are aggressive and disruptive making it difficult to enjoy the
Atmosphere: 1
Food: 3
Service: 3
Ana at Starbucks customer service was very great she was all smiles we even talked about other things which made me feel great I would definitely come here again not to mention the drink was fantastic and made with care
Atmosphere: 5
Food: 5
Service: 5
Charging outlets are locked
Staff at 4 in the afternoon super rude and not friendly, since I arrived they were talking and I stood waiting for them to serve me and then they didn't even look at me to ask me if I needed something they would give them a customer service
Atmosphere: 1
Food: 5
Service: 1
Charging outlets are locked
Today, I am the most wonderful opportunity to be treated poorly at the Starbucks location by the cashier Ana. Upon arrival, we made eye contact, so I patiently waited for her to greet me. Since she did not, I kindly asked if they were open. She smacked her teeth and rolled her eyes. She proceeded to walk to the cash register to log in. Even at this moment, she made no attempt to speak verbally. I was not sure if she had a mental illness like autism. Once she logged in, she assumed I saw her side of the screen and waited for me to place the order. I placed my order, and as I was paying, she answered a call. She informed the caller, "I thought you were going to come help me. Then, she laughed about how she forgot she worked the next day.What a wonderful experience that motivated me to no longer purchase from this location. Great job, Ana, on making a customer feel like a burden for providing business.
Wheelchair accessibility: Easy
Atmosphere: 5
Food: 5
Service: 5
I waiting for a cappuccino 10 minutes after been
Atmosphere: 3
Service: 1
Great coffee, just as needed. Air-conditioning was a bit cool for my liking, but that's controlled by the mall, not Starbucks.
Atmosphere: 4
Food: 5
Service: 5
Lazy workers. Act like they don’t want to do their job, and do it wrong every time. Pumpkin chai didn’t have pumpkin powder on it. asked for no whip on the ribbon crunch, and got whip… asked for food warmed and everything was cold … never have this experience at any other starbucks. were rude when saying they didn’t have something and laughed ab it. whoever was working around 11:30 am today (10/20/23) clearly doesn’t take their job seriously and at the expense of the customers food… not going back.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Staff was rude they charged for items they then said weren't available and would not refund the money. Won't go back.
Atmosphere: 1
Food: 2
Service: 1
Absolutely love Starbucks, but the worst customer experience so far …
Slowest workers in the world… rude and not precessional
Wow! Absolutely worth Starbucks experience ever. The girl at the counter is literally complaining about her job on the phone while she was making the order in front of me
Service: 1
always good
Atmosphere: 4
Food: 4
Service: 4
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