Tropical Smoothie Cafe

This is the only location I know that give very small portions and leave you with mostly bread also the smoothie are water down mind you it’s only this location

Never answers the phone (the guy working today looked me dead in my face and told me their phone doesn't work) as if it's normal, what business doesn't have a way for customers to contact them? I sat outside for 10+ mins waiting for my curbside and had to walk in myself to get my order due to not being able to contact them. When I got my smoothie it had the same consistency as water.

Contacted corporate because there was metal pieces of the blender found in my finance and my smoothie! No refund no response! The store refuses to answer the phone or take accountability as well as provide us with a refund! Corporate has yet to follow up or reach out regarding refund this incident took place April 3.My fiancé and I only knew the pieces were inside because it scraped the top of his mouth as it came through the straw, he immediately knocked mines out of my hand as I was going in for a sip. I am postpartum from a c section surgery and always order smoothie from tropical smoothie we have spent thousands with this company literally during this pregnancy alone. I have the pieces that we found from the blender in a ziplock bag to this very day. I am so disappointed at the lack of response over something this serious and actually caused injury to my fiancé and could’ve caused serious injury to a postpartum mother recovering from serious surgery.

Cant say anything about the food. Employee could not be bothered from eating in food prep area to even take our order or acknowledge us. We were the only people there and waited 5 minutes and nothing! Will not waste my time again. Go to Smoothie King across 17th street. Excellent service.

Doors were closed, had to order online, smoothie wasn't blended all the way and had chunks.

Me and my family went to this location last night, and I eat tropical smoothie all the time my family never had it. This was their first experience and their last because our food was poorly made. There was barely anything in our flatbreads. I asked for a chipotle, bacon, chicken flatbread I barely had chicken in it barely had lettuce, barely had tomatoes, and there was no chipotle sauce. Also, our quesadillas had barely anything inside of it. We had to order food because we couldn’t eat it because it was so terribly made. I will never go back to this location again also, it smells bad inside.

Delicious food.I had the Caribbean shirt c*** and it was great and the customer service was very friendly.I will say it was odd.They only had a few tables in such a large space.The restaurant felt very lonely and empty.But it was clean and the food was delicious.So I would definitely come back here again

Literally worst service ever. Rude employee, made me wait 30mins for 2 smoothies and 3 sandwiches.

Absolutely repulsive service, sucks it's so close but I won't be going back! This employee gave not a care

In my opinion, I have never seen a more sluggish staff. As I waited 15 minutes for my wrap to be made, I got inpatient and approached the counter again. They ignored me and finally when I said something they rolled their eyes and gave me attitude. When I received the wrap I ordered the Chicken Caesar wrap cold and they served it to me toasted and absolutely disgusting. Worst tropical smoothies I've ever been to.
I can't even call and speak to a manager for a refund because the lines are disconnected.

Love their shakes!

Kid-friendliness: I e seen children run around inside.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spinach Salad, Mango Magic

Terrible, loud "music;" terrible "service." I like the island green smoothie, but managers need to do better job of hiring enough good staff and playing actual music that's acceptable to a wide demographic at a low volume

Atmosphere: 1

Food: 5

Service: 1

I was waiting a f one and half hour to get my order. In final they cancelled my order. Never go to this place and never order delivery. Awful service

Atmosphere: 1

Food: 1

Service: 1

Very stingy on the portions. My bread was so tough I could barely chew it. Pick a different TSC, this one is beyond disappointing.

Atmosphere: 2

Food: 1

Service: 3

I spilled my smoothie when I was getting into my car and the staff made me a new one immediately. Love this TSC.

Atmosphere: 5

Food: 5

Service: 5

Store says they open at 7 AM. At 8 AM, myself & 2 other people were there and it was closed. Thank god I didn’t order ahead.

Atmosphere: 1

Food: 1

Service: 1